To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(3841)
Positive reviews(3684)
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Large rooms(260)
Close to metro(184)
Convenient for shopping(175)
Well designed(113)
Friendly front desk staff(105)
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Negative reviews(157)
Pui Ivy
Penta Plus Triple Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Staff are very nice and helpful! I arrived early due to my flight. Front desk very helpful and check in early for me and upgraded. Room is clean and big. I really like is hardwood floor. Cleaning staff are nice. I requested late check out due to car pick up and no issues. There is restaurant downstairs. Light rail and west rail station very close by. Walkable distance to the shopper center. Police and fire station across the hotel feel safe . Most important only take 20 mins to airport by car ride. I recommend to anyone for this hotel when stay in HK
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Emie30
Penta Plus King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
It was a pleasant stay. Everyone are polite and helpful. All in all completely satisfied..
Will go again there when I come to hk..
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read that you had an enjoyable stay with us. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard King Room
Stayed in Dec 2024
Family
20 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Near to some great food! Clean and spacious room. Wish it provided hair cap but at least it had a hair dryer.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Plus King Room
Stayed in Nov 2024
Business travelers
10 review
4.5/5
Great
Posted on Feb 2, 2025
good location which is close to town centre
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard Twin Room
Stayed in Feb 2025
Couples
9 review
3.5/5
Posted on Mar 6, 2025
Walkable to the bus station and MTR. Close by a huge mall. Basic room even with an upgrade. Only cheap slippers are provided.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard Twin Room
Stayed in Feb 2025
Couples
9 review
4.0/5
Very Good
Posted on Mar 6, 2025
Got upgraded. The room was of a good size with good amount of luggage and hanging spaces. Air conditioning was somewhat loud.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Deep1997
Penta Standard King Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Very good to stay here 😀😀😀
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read that you had an enjoyable stay with us. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard Twin Room
Stayed in Feb 2025
Couples
8 review
4.0/5
Very Good
Posted on Mar 3, 2025
Great for a short stay as it’s located only 29 minutes by car from the Hong Kong airport. Going into the city is also convenient as the mtr station is only 5 minutes way. There is also bus to cross over to China.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
WongJan
Penta Standard Twin Room
Stayed in Jan 2025
Couples
6 review
4.5/5
Great
Posted on Feb 23, 2025
Convenient to travel between airport and China by bus, staff were very friendly and got an unexpected room upgrade! Stylish and spacious room with filtered water dispenser every floor, very comfortable bedding.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Azme31
Penta Cosy Queen Room
Stayed in Aug 2024
Couples
21 review
4.0/5
Very Good
Posted on Sep 20, 2024
It is near Tuen mun MTR station
Then then the hotel is clean and convenient
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read that you had an enjoyable stay with us. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard Twin Room
Stayed in Dec 2024
Couples
13 review
3.7/5
Posted on Feb 7, 2025
Although it is far away from the centre of city, it is very near subway station, and bus station, which can bring you to anywhere easily.
one thing I don't like is the pillow too....soft, no support at all, which affect my quality of sleeping.
The front desk persons very helpful.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
TXR022
Penta Cosy Queen Room
Stayed in Dec 2024
Business travelers
8 review
3.2/5
Posted on Jan 18, 2025
Room was spacious in HK standard, few minutes walk from LRT station, not much facilities/shop around but still worth for its rate
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Cosy Queen Room
Stayed in Dec 2024
Couples
3 review
3.7/5
Posted on Jan 16, 2025
Bathrooms are fab. Beds are good. Staff are great. A 10min walk from Tuen Mun bus terminal on the Airport A33X for just $17. But it costs a fair few $HK on the Tuen Mum railway to get places, especially if you visit 2+ seperate places in a day. No restaurant but a great cafe and also a great noodle bar next to the main entrance. A fab local market nearby and a jade stall has much cheaper jewellery than the tourist spots.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
WongJade
Penta Cosy Queen Room
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 17, 2025
All the staff were helpful, friendly and efficient including helping with directions and booking a taxi
Only slight setback was the trucking noise that I can pick up at night before I sleep
I guess if the room faces the opposite direction might be better
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Wong Kwok Wa
Penta Cosy Queen Room
Stayed in Dec 2024
Solo travelers
6 review
3.5/5
Posted on Jan 13, 2025
Bring your own heater. Exhause fan cannot be switched off. You need to wear winter clothes in the room. The rooms are so small, you cannot open your luggage flat. Shower are also no door, water splashed all over the toilet when you take shower.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests.We hope you would stay with us again and let us impress you in Pentastyle.Best regards, Ken ChanRoom Division Manager