6 Tsun Wen Road, Tuen Mun District, Hong Kong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
3668 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(3668)
Positive reviews(3529)
Reviews with photos/video(737)
Easy to get around(457)
Large rooms(259)
Close to metro(209)
Convenient for shopping(169)
Well designed(111)
Friendly front desk staff(95)
Awesome gym(35)
Average lighting(28)
Negative reviews(139)
Kingsley Siu
Penta Cosy Queen Room
Stayed in Jun 2025
Couple
19 review
8.0/10
Very Good
Posted on Jul 30, 2025
I recently reserved a room at this hotel to celebrate my birthday, and I inquired about the possibility of a complimentary upgrade or a birthday cake to add a special touch to the occasion.
Despite not receiving a response from the hotel, I was pleasantly surprised to find that they had upgraded my room and even provided a lovely birthday treat.
I am genuinely grateful for this unexpected gesture and wanted to extend my heartfelt thanks.
I highly recommend this hotel for a stay and I am looking forward to returning in the future.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you had a memorable birthday celebration with us. Your kind words mean a lot to our team.We look forward to welcoming you back soon!Best regards,Ken ChanRoom Division Manager
Anonymous User
Penta Cosy Accessible Single Room
Stayed in Jun 2025
Solo traveler
40 review
9.5/10
Amazing
Posted on Aug 15, 2025
It was a very short one-night stay. The room was okay. The lights in the common areas were very dim, and the walls were all dark so it didn’t give me a very good vibe. Maybe people who don’t prefer seeing other people’s faces will like that.
Response from Property: Dear Guest,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the lighting in the common areas. Our hotel is designed with an industrial style. The corridors on the guest room level use darker lighting, which contrasts with the simple and natural design of the rooms.We look forward to welcoming you back soon!Best regards,Ken ChanRoom Division Manager
Agan Agan
Penta Plus King Room
Stayed in Jun 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Jul 12, 2025
Nice hotel and nearby the Tuen Mun MTR station. A shopping mall is nearby with restaurants and just only 3 min walking distance.
Response from Property: Dear guest,Thank you for your kind words! We're glad you enjoyed your stay and found our location convenient, especially with the nearby Tuen Mun MTR station and shopping mall. We hope to see you again soon!Best regards,Ken ChanRoom Division Manager
Jack
Penta Cosy Accessible Single Room
Stayed in May 2025
Traveling with friends
59 review
8.0/10
Very Good
Posted on Jun 15, 2025
Hotel is a bit far away from Tuen Mun MTR station . But the hotel room still good and comfortable. There are restaurants around . The room is single bed room but the bed size is too small for two people
Response from Property: Dear Guest,Thank you for your feedback! We're glad to hear that you found the room comfortable and enjoyed the nearby restaurants. Your input is valuable to us.We hope to welcome you back soon!Best Regards,Ken ChanRooms Division Manager
Anonymous User
Penta Plus Triple Room
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jul 29, 2025
The hotel is close to the train station and V Mall, in front of the hotel there's a cafe and the menu very good and value for money
Response from Property: Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location near the train station. We appreciate your recommendation and look forward to welcoming you back soon!Best regards,Ken ChanRoom Division Manager
Anonymous User
Penta Standard Twin Room
Stayed in Apr 2025
Traveling with friends
57 review
6.0/10
Posted on May 29, 2025
Twenty minutes to airport, good location and price for one night stay then to airport
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Plus Triple Room
Stayed in Jun 2025
Family
3 review
9.0/10
Great
Posted on Aug 8, 2025
Have some blood spot at the bed
Response from Property: Dear Guest,I sincerely apologize for the issue you encountered with the blood spot on the bed. This is certainly not the standard we strive for. Please know that we take this matter seriously and will address it with our housekeeping team to ensure it does not happen again.Thank you for bringing this to our attention. We look forward to welcoming you back soon!Best regards,Ken ChanRoom Division Manager
Chung an hung
Penta Standard Twin Room
Stayed in May 2025
Family
13 review
8.5/10
Very Good
Posted on Jun 25, 2025
Breakfast soso… need have more stuff
Response from Property: Dear Guest,Thank you for your feedback regarding breakfast. We apologize that it didn't meet your expectations and appreciate your suggestion for more variety. We'll certainly take this into consideration. We hope to welcome you back soon!Best regards,Ken ChanRoom Division Manager
Guest User
Penta Cosy Queen Room
Stayed in Feb 2025
Solo traveler
1 review
6.5/10
Posted on Apr 1, 2025
I had a long stay in this hotel, found it inconvenient without a wardrobe, they design a medium size mental bar to hang your clothes to save some space as shown on my photo. There is no door in the shower block and I always feel cold when taking shower.
Futhermore, no bedside table to leave your personal stuff like mobile phone, water bottle or night beauty care and I have to move a chair next to my bed for my whole stay.
I end up eating on my bed as there is no more chair for me to eat at the table
The pillow is saggy and has unpleasant smell ! The worst thing is there is no " do not disturb" sign in the room and the cleaner rang my bell while I was sleeping.
In general, it's not a pleasant stay, don't recommend this hotel for a long stay
Response from Property: Dear Guest,Thank you for giving us a rating. We are sorry to read that we did not live up to your expectation. Should you require any assistance in getting to the hotel next time, please do not hesitate to contact our Pentapeople who will be delighted to assist anytime.We hope you would stay with us again and let us impress you in Pentastyle.Best regards,Ken ChanRoom Division Manager
Guest User
Penta Cosy Queen Room
Stayed in Mar 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Apr 18, 2025
Good good good good good good good good good good good good good good
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable rating. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Pui Ivy
Penta Plus Triple Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Mar 5, 2025
Staff are very nice and helpful! I arrived early due to my flight. Front desk very helpful and check in early for me and upgraded. Room is clean and big. I really like is hardwood floor. Cleaning staff are nice. I requested late check out due to car pick up and no issues. There is restaurant downstairs. Light rail and west rail station very close by. Walkable distance to the shopper center. Police and fire station across the hotel feel safe . Most important only take 20 mins to airport by car ride. I recommend to anyone for this hotel when stay in HK
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Emie30
Penta Plus King Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Feb 3, 2025
It was a pleasant stay. Everyone are polite and helpful. All in all completely satisfied..
Will go again there when I come to hk..
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read that you had an enjoyable stay with us. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Guest User
Penta Standard King Room
Stayed in Dec 2024
Family
34 review
10/10
Outstanding
Posted on Jan 25, 2025
Near to some great food! Clean and spacious room. Wish it provided hair cap but at least it had a hair dryer.
Response from Property: Dear Guest,Thank you for choosing to stay in Pentahotel Hong Kong, Tuen Mun. We are delighted to read your valuable review. We would keep it up and deliver excellent experience for our guests. Please come back to stay with us on your next visit. Best regards, Ken ChanRoom Division Manager
Kwong Yan
Penta Cosy Accessible Single Room
Stayed in Jun 2025
Solo traveler
11 review
9.0/10
Great
Posted on Jul 12, 2025
Clean new hotel near industrial building, with 24 hours store such as 7-11 nearby, otherwise there’s limited options for food. The fastest bus to airport is A34, it’s about 33 minutes, but you have to move luggage to the road about 10 mins walk
Response from Property: Dear guest,Thank you for your feedback! We're pleased to hear you found our hotel clean and new. We appreciate your insights about the nearby amenities and transportation options. We look forward to welcoming you back in the future!Best regards,Ken ChanRoom Division Manager
Wayne123hk
Penta Cosy Queen Room
Stayed in May 2025
Couple
4 review
8.0/10
Very Good
Posted on Jul 10, 2025
I stayed at Pentahotel Hong Kong, Tuen Mun, and found the rooms clean and well-maintained. The service was decent, with friendly staff, though not exceptional. The location is convenient, and the overall experience was satisfactory. I’d recommend it for a comfortable stay but expect average service quality.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at Pentahotel Hong Kong, Tuen Mun. We're glad to hear that you found the rooms clean and well-maintained, and that our staff provided friendly service.Your feedback regarding the service quality is appreciated, and we will work on enhancing our guest experience. We hope to welcome you back for another comfortable stay in the future!Best regards,Ken ChanRoom Division Manager