Rambler Garden Hotel

Rambler Garden Hotel Reviews

Rambler Garden Hotel

1 Tsing Yi Road, Kwai Tsing District, Hong Kong, ChinaSee Hotel Details
Rambler Garden Hotel
Rambler Garden HotelRambler Garden HotelRambler Garden Hotel
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1 night

Guest Reviews

7.4/10
1163 review
Verified reviews
Location7.3
Amenities7.0
Service7.7
Cleanliness7.6
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All reviews(1163)
Positive reviews(986)
Reviews with photos/video(386)
Easy to get around(56)
Nice sea view(38)
Poor Internet(23)
Convenient for shopping(22)
Friendly front desk staff(17)
Close to airport(17)
Stayed multiple times(8)
Negative reviews(177)
Anonymous User
Standard Twin Room
Stayed in Jun 2025
Business traveler
4 review
6.0/10
Posted on Jul 27, 2025
30min walking distance from tsing yi airport express station. Nice and safe walking path towards the Hotel. It’s on the left side when you walk down towards the Hotel. Uber fare is about HKD50.
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Guest User
Standard Twin Room
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 8, 2025
its very nice,clean,the pool is long,clean,fun with my friends,we enjoy to stay there..thank you so much
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Anonymous User
Family Adjoining Room
Stayed in May 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jun 27, 2025
Nice accom but the room is small. Staff is nice since they let us to check in early without additional charge. Thank you!
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Helig
Superior Room
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 15, 2025
Very comfortable hotel with nice room and bathroom. The swimming pool is large and warm. The metro station Tsing Yi is really close to the hotel
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Princess Mae
Superior Room
Stayed in May 2025
Traveling with friends
1 review
4.5/10
Posted on Jun 11, 2025
The location is great if the itinerary for staying is disneyland and macau. No amenities included in the stay even complimentary water or coffee. They gave 2 tea bags only for the 6days duration. The room was not properly cleaned. Value for money paid was reasonable.
Response from Property: Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and cleanliness. According to Hong Kong Government’s new law, Product Eco-responsibility (Amendment) Bill 2023, effective from 22nd April 2024, hotels are not allowed to provide disposable toiletries and in-room plastic bottled water to guests for free but can be provided upon request at a charge. Look forward to serving you better in the near future.
Isabel0413
Standard Twin Room
Stayed in May 2025
Family
1 review
4.0/10
Posted on Jun 5, 2025
I booked 1 night at the Rambler Garden hotel, it was cheap and I have expected the room to be small, but it was okay for me. However I didn’t expect that they would not provide amenities and if we needed any, we would have to pay for it, even free water was not provided. When I arrived in the room they have assigned for me and my family, I was mortified with how unhygienic the bathroom was. There was an insect in the wash basin, leftover tissues and hair was found on the wash basin counter, there were also tissues in the toilet bowl, and the gargle cup was obviously not cleaned by the attendants. Due to arriving late, me and my family dropped off our luggages in the room and headed out for dinner first. When we came back, one of the keycard they issued was not working and I left the other card inside the room. I went down to the front desk to change the keycard and complained about the cleanliness and all they did was assign the attendant to check on the room and brought only a towel to clean and replaced the cup. Later, I tried to use the hairdryer to dry my hair and it only worked for 2 minutes and had to wait for another few minutes before it starts working again. I have also noticed the tile in the bedroom was humped up because I almost hurt my feet and the wifi was very unstable too. This hotel gave me the worst experience ever.
Response from Property: Thank you for taking the time to review our hotel. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We will work hard on improving our facilities, services and cleanliness. According to Hong Kong Government’s new law, Product Eco-responsibility (Amendment) Bill 2023, effective from 22nd April 2024, hotels are not allowed to provide disposable toiletries and in-room plastic bottled water to guests for free but can be provided upon request at a charge. Thank you for the feedback.
Marselus Albert
Standard Twin Room
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 3, 2025
This hotel is nice, located near Lantau Island. Close enough if you want to visit Disneyland and TungChung. Accesible by MTR, has supermarket and convenience store below the lobby.
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Anonymous User
Standard Twin Room
Stayed in Jun 2025
Business traveler
140 review
8.0/10
Very Good
Posted on Jul 15, 2025
The staff is nice, and the room is clean. Price is reasonable . Good
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 19, 2025
Amazing place to be wheather tourism or business
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Tim
Superior Room
Stayed in Mar 2025
Business traveler
1 review
2.5/10
Posted on Apr 13, 2025
Dirty and disgusting hotel which bears no resemblance the the actual photos. Provided no amenities (supposedly the law in Hong Kong now). Had no facilities or amenities that could be used. Shower was filthy and sink had hair in it. Was charge $AUD 240 for a night in what looked like a cross between a prison cell and a shady bordello.
Response from Property: Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We will work hard on improving our facilities, services and cleanliness. Thank you for the feedback.
Douw
Standard Twin Room
Stayed in Mar 2025
Solo traveler
6 review
9.0/10
Great
Posted on Apr 7, 2025
This place is awesome! Friendly staff, clean rooms , fast internet. Theres even a small shopping centre at the bottom of the hotel!
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Jays Backpack
Standard Twin Room
Stayed in Mar 2025
Business traveler
39 review
10/10
Outstanding
Posted on May 2, 2025
Very good room, very clean always. I stay here very often. Friendly staff.
Response from Property: Thanks for your stay with us and taking the time to review our hotel. We do look forward to welcome you back soon.
Chin Suet Fong
Standard Twin Room
Stayed in Jan 2025
Solo traveler
3 review
7.0/10
Posted on Mar 2, 2025
Room facing see view, easy to hop on bus to town and mtr station, much better than hostel in Mongkok and near to airport.
Response from Property: Thanks for your stay with us and taking the time to review our hotel.We do look forward to welcome you back soon.
Guest User
Standard Twin Room
Stayed in Jan 2025
Couple
2 review
7.5/10
Posted on Feb 24, 2025
Room not bad, but it is not convenient , plus they dont allow bicycle. But they are polite to us. I would like to come back to this hotel if i back to Hong Kong. The view is okay, as a Hong Kongese we know that buildings are tall and sometimes blocking other buildings view. Because of the location so ur view wont be blocked
Response from Property: Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.
Anonymous User
Triple Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 21, 2025
Maganda mag stay dito ang nice ng view malinis at very accomodating ng mga staff nila wala lang talagang bidet hahaha
Response from Property: Thanks for your stay with us and taking the time to review our hotel.We do look forward to welcome you back soon.