No.239 Queen's Road West, Central and Western District, Hong Kong, ChinaSee Hotel Details
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1 night
Guest Reviews
7.5/10
5955 review
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Verified reviews
Location7.9
Amenities6.8
Service7.6
Cleanliness7.5
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All reviews(5955)
Positive reviews(4607)
Reviews with photos/video(1308)
Easy to get around(815)
Close to metro(517)
Small room size(409)
Nice sea view(306)
Clean pool(214)
Great swimming pool(214)
Has an infinity pool(58)
Negative reviews(1348)
LudoG
Deluxe Harbour View Double Room
Stayed in Aug 2025
Solo traveler
5 review
7.5/10
Posted on Sep 21, 2025
The room is small, but enough for a short stay. The location of the hotel and view from the room is nice.
Guest User
Superior Mountain View Double Room
Stayed in Aug 2025
Business traveler
3 review
4.0/10
Posted on Sep 23, 2025
Low-quality hotel. I booked a room and they gave me another. There were three of us. We each booked a room. As we arrived at different times, they informed me that my roommate was in my room. They removed my roommate from the room, moved him to another room, and put me in his. This was at 3 a.m., and they didn't change it. In other words, I used a room that was already in use. They promised to fix it the next day, but nothing was resolved. Trip Advisor did not provide me with the necessary support.
Gabriela
Deluxe Harbour View Double Room
Stayed in Aug 2025
Business traveler
1 review
3.0/10
Posted on Sep 22, 2025
Not recommended!I wanted to share my review of this hotel. It’s advertised as a four-star hotel, but I believe it’s at most a two-star hotel. The service was not good, there was mold in the bathroom, and there were many defects and a general lack of cleanliness. The rooms are very small, and the room I booked wasn’t the one I got, so I had to switch rooms. Then, at checkout, with just a few minutes left, they banged on my door very loudly, bothering me to leave. I don’t think the staff is qualified, and there are issues with cleanliness, mold, and defects in the facilities. It’s an old hotel, the rooms are tiny, and the toilet is right next to the bathtub, so there’s no space to sit comfortably. It was terrible: an expensive, bad hotel with awful service.
Guest User
Standard City View Double Room
Stayed in Aug 2025
Solo traveler
31 review
7.5/10
Posted on Sep 18, 2025
Let me be frank, the room is tiny - like I don’t even know how one would sit on the toilet, it being that close to the shower. But that’s to be expected in Hong Kong. I had no issue with finding the hotel or checking in. The only issue I’d raise is the bedding having a slight smell to it.
06mattw
Superior Mountain View Double Room
Stayed in Aug 2025
Solo traveler
8 review
7.0/10
Posted on Sep 18, 2025
Good location. But felt dated. Staff didn’t tell me anything at check in just my room floor and where breakfast is. Bathroom was way too small.
Anonymous User
Deluxe Harbour View Twin Room
Stayed in Aug 2025
Traveling with friends
3 review
2.0/10
Posted on Sep 17, 2025
DO NOT BOOK THIS HOTEL AT ALL COSTS.
IT IS DIRTY. THE ROOMS ARE DINGY. THE BEDS ARE HARD IT'LL HURT YOUR BACK. THE CARPET, SURFACES, WALLS AND DOOR ARE ALL STAINED. IT SMELLS.
AND AGAIN IT IS FILTHY!
The Clone Master 69
Deluxe Harbour View Double Room
Stayed in Aug 2025
Business traveler
2 review
5.0/10
Posted on Sep 15, 2025
Very old hotel. Recommend not to stay here. Look at the size of the room. Actual only 10 m2 and not 15 m2 as advertised. See how they clean the room in the picture below. They only pulled the blanket over without even tucking the sheets. Very dark room. Regret booking this hotel and will never ever come here again. Only thing good is the location at Sai Ying Pun station. When coming back after a whole days walk, and you see this kind of disappointing room, you regret booking this.
Micky is NOT A BARISTA
Deluxe Harbour View Double Room
Stayed in Aug 2025
Solo traveler
7 review
5.0/10
Posted on Sep 12, 2025
Worst hotel stay ever. Yeah, Hong Kong’s pricey, but this room was ridiculously small, outdated, and filthy – dust, stains on the carpet, and a gross musty smell that wouldn’t quit. The AC fan rattled all night, killing any sleep, and the Wi-Fi was so slow it was basically useless.
StarSts
Deluxe Harbour View Double Room
Stayed in Aug 2025
Couple
15 review
10/10
Outstanding
Posted on Sep 5, 2025
I really liked the hotel; it was clean and tidy, and the upper floors had an excellent view of the bay.
Guest User
Superior Mountain View Double Room
Stayed in Aug 2025
Couple
43 review
8.5/10
Very Good
Posted on Sep 7, 2025
The hotel is good for the Hong Kong standard, small but overall fine for the price you pay. The location is a plus because it is only 50 meters away from the MRT station Sai Ying Pun (Exit A). Good city view with skyscrapers and the Victoria Peak from the room. Lunch buffet is disappointing though.
Prettybuddy
Superior Mountain View Double Room
Stayed in Aug 2025
Solo traveler
15 review
7.5/10
Posted on Sep 7, 2025
To give a fair opinion on this hotel. The room was clean but it is very small. I had phobia using the bathroom. Fortunately I was given a room on high floor with Mountain and no block from opposite building. The location was their selling point because it was 10 minutes walking distance from MTR station. 3 stops from Central. It was hard to find hotels with such price in Hong Kong.
Guest User
Deluxe Harbour View Twin Room
Stayed in Aug 2025
Couple
1 review
8.5/10
Very Good
Posted on Sep 14, 2025
Conveniently located, little rooftop pool, unfortunately open only daytime when we were out sightseeing so could not make use of much
Nuttida.ice
Deluxe Harbour View Double Room
Stayed in Jul 2025
Solo traveler
1 review
9.0/10
Great
Posted on Sep 4, 2025
Good view and employer have good service mind.
I love view of pool is so good and location near MTR.
MoonEyes
Deluxe Harbour View Double Room
Stayed in Jul 2025
Solo traveler
13 review
8.0/10
Very Good
Posted on Sep 4, 2025
Location is fine, few mins walk from mrt sai ying pun
Bad thing is that the lift is small, taking so damn long reach and many ppl in it each time
Guest User
Deluxe Harbour View Double Room
Stayed in Jul 2025
Couple
4 review
6.5/10
Posted on Aug 24, 2025
Ok so location is defo the best thing about the hotel. It is quite old and dated. The rooms are tiny, the toilet is right against the bath tub so 0 space to sit down. The bathroom had quite a lot of rust in too.
Bed was very hard and small so two of us sharing was a challenge. Stayed on 28th floor and honestly it could take over 5 mins to get a lift. WiFi in the room was non existent too, which we mentioned but was not able to be sorted.
‘Harbour view’ was not necessarily true either,.
Staff of course were very friendly and helpful, so nothing against them.
Area is great with lots of different places to eat and drink and very close to the metro