Timehouse (Hong Kong Hostel Group)

Timehouse (Hong Kong Hostel Group) Reviews

Timehouse (Hong Kong Hostel Group)

Flat i / 3F, Hoi To Court, 275 Gloucester Road, Wan Chai District, Hong Kong, ChinaSee Hotel Details
Timehouse (Hong Kong Hostel Group)
Timehouse (Hong Kong Hostel Group)Timehouse (Hong Kong Hostel Group)Timehouse (Hong Kong Hostel Group)
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1 night

Guest Reviews

8.8/10
Very Good
499 review
Verified reviews
Location9.1
Amenities8.3
Service8.9
Cleanliness8.8
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All reviews(499)
Positive reviews(474)
Reviews with photos/video(153)
Easy to get around(77)
Close to metro(39)
Friendly front desk staff(24)
Comfortable bed(22)
Convenient for shopping(20)
Clean bathrooms(13)
Nice sea view(9)
Highly recommended(6)
Negative reviews(25)
Song Anh Thu
DOUBLE
Stayed in Jun 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 2, 2025
Room is small but clean, the host is really kind. I came late after reception closed but she still welcomed and helped me check in. The hostel is in a quiet corner of Causeway Bay, away from the bustling but within walking distance to public transportation and main attractions in the neughborhood.
Response from Property: Dear guest, thank you for your recognition. We will continue to improve our services to meet your diverse needs. Your recognition is our greatest motivation. We look forward to your next stay and hope to provide you with even more comfortable and warm service. We eagerly look forward to your next visit. Best regards, Timehouse Hong Kong Hostel Group
Guest User
DOUBLE
Stayed in Jun 2025
Solo traveler
6 review
7.5/10
Posted on Jul 28, 2025
It is a bit noisy as it is situated on 3rd floor, however, Causeway Bay is the best shopping area in Hong Kong, so if you come here for shopping, you won’t be disappointed. Some of the rooms don’t have windows and thus I called the property in advance and they are very kind to provide me with a room with window. Despite the web says they don’t provide slippers, towels or toothbrush, actually they do have , either for free or request for deposit.
Response from Property: 尊敬的客人,感謝您寶貴的評價。我們進一步調查跟進,提升服務質素。期待您下次的入住 ! ! Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group.
Guest User
Bed In 8-Bed Mixed Dormitory Room
Stayed in Jun 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jul 17, 2025
Located at main shopping area Causeway Bay! The room is extra clean enough, what a nice place in staying here for a bed. Friendly & helpful staff aunt haha
Response from Property: Dear Valued Customer, Thank you very much for your support and share your feedback with us. We look forward to welcoming you again in the near future. Have a good day! Best regards, , Timehouse Hong Kong Hostel Group
Guest User
Standard Single Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 10, 2025
Very friendly staff and a great location. Overall pretty clean. Best price I’ve seen on HK Island. Would stay again
Response from Property: Dear Valued Customer, Thank you very much for your support and for sharing your feedback with us. We look forward to welcoming you again in the near future. Have a good day! Best regards, , Timehouse Hong Kong Hostel Group
Kimberlybeloved
Bed In 6-Bed Female Dormitory Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 5, 2025
Everything I needed for a solo trip!!! The accommodation was clean and tidy. Air con works fine, functional shower and kitchenette, the bed is comfort. I had a good night sleep despite of the jet leg. Upon arrival, the owner Uncle Alan greeted me warmly, with an icy cold bottle of water (appreciate it so much in 30 degree weather), showed me around and even pointed out some must visit places. I have a great time staying here. For future travelly, just take note that the check in place is not the same as the accommodation. They're in the same building, on different floor.
Response from Property: Dear Guest, Thank you very much for your support and share your feedback with us. Delighted to read that numerous touchpoints of your experience! We do our utmost to ensure our guests have a memorable experience and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, , Timehouse Hong Kong Hostel Group
Mara D.
Bed In 8-Bed Mixed Dormitory Room
Stayed in May 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jun 26, 2025
The location is perfect, just a short walk from the metro and surrounded by shops, making it really convenient. The place was clean and well-maintained, which made for a comfortable stay. The staff were also very welcoming and friendly.
Response from Property: Dear guest, Thanks for spending your valuable time on leaving a review to our hostel. Your comments are so valuable to us. We appreciate your satisfaction to our rooms. We are famous for our geographical location , convenient transportation, as well as lots of shopping malls and restaurants nearby. We are so glad that you have a pleasant experience staying with us.Hope you will come back again and wish you good health . Reservation Department , Timehouse Hong Kong Hostel Group
TheYouYou
DOUBLE
Stayed in Jun 2025
Couple
14 review
10/10
Outstanding
Posted on Jul 21, 2025
Friendly staff, clean room, however the AC was too loud tho. Can't sleep with it on.
Response from Property: Dear Guest, Thank you very much for your prefect rating. I am glad to read that you had a very good staying experience at the Hotel. We do hope to have the opportunity to welcome you back again very soon. Reservations Department , Timehouse Hong Kong Hostel Group
mchilliard
Standard Single Room
Stayed in Mar 2025
Solo traveler
4 review
7.0/10
Posted on May 17, 2025
Stayed in a (tiny) private room. Location is fairly central in Wan Chai, and close to transportation and many shops and restaurants. Victoria Harbor and Victoria Park are both fairly close as well and great for walking and running; Victoria Park has a lot of other exercise equipment as well. Room didn’t have much space, particularly if you want to keep your suitcase open somewhere. Bed was extremely hard and uncomfortable. While prices tend to be high for not a lot of space in HK, and a lot of beds in China tend to be hard, I did later find some places with a little more space — and much more comfortable beds — for a similar price. AC was directly over the bed, so it was sometimes hard to get a comfortable temp in the room. Shower wasn’t divided and no curtain or squeegee, so water splashed everywhere when showering and there wasn’t a good way to prevent it or clean it up. Service seemed limited to emptying the garbage, though the lady working the desk was nice.
Response from Property: Dear guest, thank you for your feedback. We are very sorry for your dissatisfaction. This is not the way we want to operate. Please contact our customer service and we will arrange and work with you to find a solution. "Let guests enjoy a comfortable stay experience" is our purpose. If you encounter any problems during your stay, please feel free to contact our customer service/or lobby manager. Looking forward to serving you again! Reservations Department , Timehouse Hong Kong Hostel Group
์Nutcha
Bed In 6-Bed Female Dormitory Room
Stayed in Feb 2025
Solo traveler
1 review
7.0/10
Posted on Mar 31, 2025
I booked for 4 bunk beds (like the capsule), at first, the receptionist lady brought me to a room with just 3 beds inside, no curtains or splitter to seperate each other. I asked her, why the room looks so different. she said she would change the room for me in the next day, and asked me to stay in that room for 1 night. I was ok with her deal, the next day, she changed the room for me to the bunk bed. Bunk bed was not bad (but also not that good) my bed position was not that good). I don't think the cold air can get to my bed position that much. Some night, I sweat a lot!! . About the cleanliness it is good. About the receptionist lady, she was so nice, I can see her efforts which trying so hard helping me. About the location, also good, in Causeway bay near mtr and bus stop. The price is cheap if you thinking about hong kong (small, limited land).
Response from Property: Dear guest, thank you for your feedback. We are very sorry for your dissatisfaction. This is not the way we want to operate. Please contact our customer service and we will arrange and work with you to find a solution. "Let guests enjoy a comfortable stay experience" is our purpose. If you encounter any problems during your stay, please feel free to contact our customer service/or lobby manager. Looking forward to serving you again! Reservations Department , Timehouse Hong Kong Hostel Group
PandrewHK
Standard Single Room
Stayed in Feb 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 30, 2025
Stayed in room 14J-3, a single ensuite room with shared balcony access. Newly renovated, simple, pleasant, clean. Wifi quite fast, 5GHz above 100Mbit. This hostel private rooms are best value for money in Causeway Bay at this time, by far. Sound insulation not perfect, but was very quiet the whole week. Always happy to stay here.
Response from Property: 尊敬的客人,感謝您抽空評價我們旅店,您的意見對我們相當重要。我們非常感激您表達對我們房間感到滿意。地理位置是我們旅店的優勢, 交通十分方便, 附近亦有很多食店和大型商場。很高興閣下有一個愉快住宿體驗, 期望您再次光臨! 祝貴客身體安康。 Reservations Department 戀戀時光 (香港旅館店)
Blobvis
Twin Room
Stayed in Feb 2025
Traveling with friends
10 review
8.0/10
Very Good
Posted on Apr 8, 2025
We had a little bit of trouble of finding the door to the hostel, but eventually found it. The room was small but practical. Bathroom was clean. There’s a metro station nearby which is convenient. Although it’s called a hostel, it didn’t really feel like a hostel because of the lack of common areas. It’s fine, but if you’re looking for the hostel vibe, I don’t recommend this place. We accidentally booked one day short but fortunally they were flexible and could give us another night in our room. The neighbourhood is nice. There’s lots of stores and little restaurants. We loved Nom Nom Dumpling, a dumpling restaurant located almost right next to the hostel.
Response from Property: Dear guest, thank you for your affirmation. We will continue to improve our services to meet your different needs. Your affirmation is our greatest motivation. We look forward to your next stay and hope to bring you more comfortable and warm service. We look forward to your next visit. Best regards, , Timehouse Hong Kong Hostel Group
Tanya Khokhlova
Bed In 6-Bed Female Dormitory Room
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 22, 2025
Great hostel! Very friendly staff. The man at the reception was very nice and tried to speak with me in English, despite the fact that he barely knows it. The rooms are quiet and clean and the location is perfect.
Response from Property: Dear Valued Customer, Thank you very much for your support and share your feedback with us. We look forward to welcoming you again in the near future. Have a good day! Best regards, , Timehouse Hong Kong Hostel Group
Anonymous User
Bed In 6-Bed Female Dormitory Room
Stayed in Jul 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Aug 15, 2025
The place is not obvious to find but very central! Everything was good and the bed was comfy. Only the noise of dripping water bothered me a bit, but in general it's a great place to stay in Hong Kong!
Response from Property: Dear Valued Customer, Greetings from The Timehouse Hong Kong Hostel Group l. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations to ensure we deliver the utmost experience for all our guests. Thank you again for sharing your feedback and we do hope we have the honor of welcoming you back again in the near future.Have a good day!Warm regards, , Timehouse Hong Kong Hostel Group
Anonymous User
Bed In 6-Bed Female Dormitory Room
Stayed in Jul 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 20, 2025
Timehouse Hostel is a very clean, confortable and cozy hostel in the very heart of Hong Kong. It's full of restaurants, supermarkets and nice cafes all around! Alan, at the desk front, and her colleague are very warm and welcoming at the reception! I highly recommend Timehouse for a getaway to Hong-Kong!
Response from Property: 尊敬的賓客人,感謝您給予戀戀時光 (香港旅館).服務品質的信賴,期待您再次光臨,讓我們為您提供更滿意的服務!, Reservations Department , Timehouse Hong Kong Hostel Group
Jessica.P
Bed In 8-Bed Mixed Dormitory Room
Stayed in Jul 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Aug 4, 2025
The location of the property is strategic, and it offers good value for the price you pay. However, be aware that the building is old and often has a humid smell. Mr. Alan at the front desk is always helpful and friendly. I will definitely stay here again on my next visit.
Response from Property: 尊敬的客人,感謝閣下的反饋。我們對您的不滿感到很抱歉,這不是我們想要經營的方式。 請與我們客服聯繫,我們會安排及與您一起找到解決方案。「讓客人享受舒適的入住體驗」是我們的宗旨,歡迎客人住宿期間遇上問題,隨時與我們客服/或大堂經理聯絡。期待再次為閣下服務!Reservations Department , Timehouse Hong Kong Hostel Group