Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.8
Service8.9
Cleanliness9.0
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All reviews(632)
Positive reviews(601)
Reviews with photos/video(208)
Convenient for shopping(84)
Great swimming pool(43)
Easy to get around(43)
Delicious breakfast(28)
Perfect for business trips(16)
Near mall(6)
Clean bathrooms(5)
Clean pool(5)
Negative reviews(31)
Hong Poh Chai
Standard Pool View Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on Jun 4, 2025
Walking distance to Central Mall, Big C and Makro. 10 minutes ride to old town. 20 minutes ride to Patong. Breakfast limited variety but delicious. Very quiet area. Comfortable bed and clean room. 7 eleven nearby. 10 minutes ride to Naka and Chilva night markets. Overall satisfied.
Response from Property: Dear Hong Poh Chai,Thank you very much for taking the time to share your experience with us! We’re glad to hear you enjoyed our convenient location and had a comfortable stay. It’s great to know you appreciated the peaceful atmosphere and found the room clean and the bed comfortable. Your feedback about breakfast is noted — we’re always looking for ways to improve. We hope to welcome you back again soon!Warm Regards,Pichayakorn K.(Asst. Operation Manager)
Guest User
Standard Room
Stayed in Apr 2025
Travel with friends
6 review
8.5/10
Very Good
Posted on May 9, 2025
Good place, just a little bit far from the town center and beaches but good for staying in the hotel. You will need to rent a vehicle or get a taxi/uber. Close to a big shopping center, 7 eleven and laundry machines.
Response from Property: Dear Value Guest,Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed the comfort of our hotel and appreciated the nearby amenities like the shopping center, 7-Eleven, and laundry facilities. While we are a bit outside the town center and beaches, we hope the peaceful location added to your relaxation. We appreciate your suggestion about transportation and always recommend guests consider renting a vehicle or using ride services for convenience. We hope to welcome you back again soon!Kind Regards,Pichayakorn K.(Assistant Operation Manager)
Noppamas
Standard Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 6, 2025
Travelodge Phuket Town is a convenient, modern choice in the heart of Phuket. Its prime location is close to shopping malls and attractions like Phuket Old Town, known for its charming architecture and lively markets. The hotel offers practical amenities, including a fitness center, outdoor pool, and on-site dining. Rooms are air-conditioned, soundproof, and equipped with free Wi-Fi and flat-screen TVs. Guests often praise the cleanliness, helpful staff, and value for money. It's an excellent option for travelers seeking a comfortable stay with easy access to shopping, dining, and cultural experiences in Phuket. Perfect for leisure or business stays!
Response from Property: Dear Ms. Noppamas Thank you sincerely for taking the time to provide us with your feedback. We are thrilled to hear that you had a pleasant stay at Travelodge Phuket Town. We are so glad you enjoyed your stay and found the location centrally located with all the amenities. Providing a comfortable and enjoyable experience for our guests is of utmost importance to us. We eagerly anticipate the opportunity to welcome you back on your next visit to Phuket.Kind Regard,Kanok DusiyameeAssistance Operation Manager
Guest User
Standard Room
Stayed in Feb 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Great, for visit every time i went to phuket. Do not hesitate to book this hotel! Enjoy!!
Response from Property: Dear Value Guest,Thank you for your continued support. We are delighted to be your preferred hotel in Phuket and look forward to welcoming you again.Kind Regard,Natsurang S.General Manager
MJ .
Standard Room
Stayed in Jan 2025
Couples
9 review
8.5/10
Very Good
Posted on Mar 16, 2025
Not bad
Quite place
Normal
Breakfast normal
Location normal
Near central phuket shopping mall
Response from Property: Dear' Mrs. MJThank you for your taking the time to share your feedback. We’re glad you found our hotel to be a quiet place. We appreciate your thoughts on breakfast and location, and we’ll continue to improve to make your stay even better. Hope to welcome you again and back on your next visit to Phuket.King Regard,Kanok DusiyameeAssistance Operation Manager
1+1
Superior Room
Stayed in Jan 2025
Couples
19 review
7.5/10
Posted on Feb 10, 2025
Basic 3 star hotel, great location and budget friendly. it was great that mall is within walking distance and have 711 store right across. Otherwise, nothing particularly special or unique!
Response from Property: Dear Value Guest, Thank you sincerely for taking the time to provide us with your feedback. We are thrilled to hear that you had a pleasant stay at Travelodge Phuket Town. We deeply appreciate your feedback regarding our rooms, facilities, and the service delivered by our staff. It is truly valuable to us as we continually strive to enhance our guests' experience. Once again, we express our gratitude for sharing your valuable feedback and for choosing our hotel. We eagerly anticipate the opportunity to welcome you back on your next visit to Phuket. Kind regards, Kanok Dusiyamee Assistance Operation Manager
Cheng922
Superior Room
Stayed in Dec 2024
Family
9 review
8.0/10
Very Good
Posted on Feb 1, 2025
I recently stayed at Travelodge Phuket Town and had a pleasant experience. The hotel is located in Phuket Town, very close to Central Phuket, making it a convenient choice for shopping and dining. There is a 7-Eleven right across the street, which is very handy for snacks and essentials.
The hotel itself is clean and well-maintained, with a simple but varied breakfast that changes daily. If you’re on a self-drive trip, you’ll appreciate the available parking spaces. Considering it was New Year’s season, the hotel offered reasonable pricing, making it a great budget-friendly option.
Overall, a comfortable and convenient stay for those looking for an affordable hotel in Phuket Town.
Response from Property: Dear Mr.Cheng922, Thank you for your wonderful review. We're delighted that you had a pleasant stay and found our location convenient, especially with easy access to Central Phuket and nearby amenities. It's great to hear that you appreciated our cleanliness, daily breakfast variety, and parking facilities. We’re also glad you found our pricing reasonable during the New Year season. We truly appreciate your kind words and look forward to welcoming you again on your next visit to Phuket Town. Kind regards, Natsurang Sitayotin (General Manager)
Lili26
Superior Room
Stayed in Dec 2024
Solo travelers
5 review
9.0/10
Great
Posted on Jan 29, 2025
I really enjoyed my stay . My room was always clean and the bed was so comfortable. The location is great honestly. Try it out 
Response from Property: Dear' Lili,Thank you very much for taking the time to rate our hotel. Your feedback is greatly appreciated. We continuously strive to provide the best possible experience for our guests, and your rating helps us gauge our performance. Your support is invaluable to us, and we look forward to the opportunity of hosting you again in the future.Kind regards, Kanok Dusiyamee Assistance Operation Manager
Kefilwe Magdeline
Standard Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Modern design with easy digital features. Less paper is used which is an up for the hotel, the checkin is easy. A 711 is a stone away from the hotel, there is a nice cafe adjacent and a luxury mall(central Phuket)not far from the hotel. Close to old Phuket town.
Response from Property: Dear Mr.Kefilwe Magdeline,Thank you for your kind review. We're delighted that you enjoyed our modern design and digital features, as well as our eco-friendly approach. It’s great to hear that you found our check-in process easy and appreciated the convenience of nearby amenities, including 7-Eleven, cafés, and Central Phuket. We’re also glad you liked our location near Old Phuket Town. We look forward to welcoming you again in the future.Kind regards, Natsurang Sitayotin (General Manager)
Eshan Fernando
Standard Room
Stayed in Jan 2025
Couples
16 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Nice location with easy access to Phuket Old Town. Rooms are pretty good
Response from Property: Dear Mr.Eshan Fernando,Thank you for your kind review. We're glad you enjoyed our convenient location and comfortable rooms. We look forward to welcoming you again on your next visit to Phuket.Kind regards, Natsurang Sitayotin (General Manager)
E!
Standard Room
Stayed in Dec 2024
Travel with friends
49 review
8.0/10
Very Good
Posted on Jan 4, 2025
Just simple hotel, clean, average breakfast, many convenient store and drugstore nearby. And just a walking distance to the biggest mall in phuket.
Response from Property: Dear Mr.E!Thank you for your feedback. We're glad to hear you found our hotel clean and appreciated the convenience of nearby stores and the proximity to the mall. We value your comments about the breakfast and will consider them as we continuously strive to improve. We hope to welcome you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
Guest User
Standard Room
Stayed in Mar 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Nice and clean room. Lucky I got upgrade😄
Response from Property: Dear Value Guest,Thank you sincerely for taking the time to provide us with your feedback We are thrilled to hear that you had a pleasant stay at Travelodge Phuket Town. We’re delighted to hear that you enjoyed your stay and that the room upgrade made your experience even better. We always strive to make our guests feel comfortable and well taken care. Once again, we express our gratitude for sharing your valuable feedback and for choosing our hotel. We eagerly anticipate the opportunity to welcome you back on your next visit to Phuket.Kind Regard, Kanok DUsiyameeAssistance Operation Manager
Adelyn
Standard Room
Stayed in Nov 2024
Solo travelers
18 review
9.5/10
Amazing
Posted on Jan 5, 2025
Room is spacious and 10mins walk to central phuket, there’s a 7-11 right opposite the hotel. 24Hrs front desk and staffs are helpful. However, take note that hotel does not provide toothbrush/toothpaste and bedroom slippers.
Response from Property: Dear Ms. Adelyn,Thank you for your review. We're glad you enjoyed our spacious rooms, convenient location near Central Phuket and 7-11, and appreciated our 24-hour front desk and helpful staff.For your information, toothbrushes are available upon request, while slippers are not part of our standard amenities. We appreciate your understanding and look forward to welcoming you back in the future.Kind regards,Natsurang SitayotinGeneral Manager
avocado_0000
Standard Room
Stayed in Nov 2024
Travel with friends
4 review
8.5/10
Very Good
Posted on Dec 26, 2024
quite new and clean, breakfast is good & staffs in restaurant are nice with smile always
but no toothbrush and slippers provided, which is really not convenient to us
too many people smoke in swimming pool, cannot enjoy the sunbath there so much
Response from Property: Dear avocado_0000,Thank you for your feedback. We're pleased to hear you enjoyed our clean facilities, good breakfast, and friendly restaurant staff. We provide toothbrushes upon request, but slippers are not part of our standard amenities. We apologize for any inconvenience this caused.Regarding smoking at the pool, we’ll reinforce our policies to ensure a more comfortable environment for all guests. We appreciate your comments and hope to welcome you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
Guest User
Standard Room
Stayed in Oct 2024
Solo travelers
3 review
9.5/10
Amazing
Posted on Nov 25, 2024
It was perfect staff were great, the pool is nice breakfast is nice too, I had the best time, it’s not far from other major locations it’s right next to huge malls but it’s near a motorway not really pedestrian area. But still 10/10
Response from Property: Dear Value customer,Thank you for your thoughtful review. We're glad to hear that you enjoyed your time with us, from the helpful staff to the nice pool and breakfast. It's also great to know that our location near major malls was convenient for you.We appreciate your feedback about the surrounding area, and we’ll continue to consider how we can improve the experience for all our guests.We hope to welcome you back for another enjoyable stay.Kind regards, Natsurang Sitayotin (General Manager)