Travelodge Phuket Town

Travelodge Phuket Town Reviews

Travelodge Phuket Town

159 Wichit, Muang, Mueang Phuket, Phuket Province, 83000, ThailandView Hotel Details
Travelodge Phuket Town
Travelodge Phuket TownTravelodge Phuket TownTravelodge Phuket Town
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Travelodge Phuket Town Guest Reviews

4.4/5
Very Good
502 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(502)
Positive reviews(475)
Reviews with photos/video(169)
Convenient for shopping(70)
Great value for money(57)
Great swimming pool(34)
Delicious breakfast(19)
Perfect for business trips(14)
Shower difficult to use(12)
Clean bathrooms(5)
Near mall(5)
Negative reviews(27)
Lili26
Superior Room
Stayed in Dec 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jan 29, 2025
I really enjoyed my stay . My room was always clean and the bed was so comfortable. The location is great honestly. Try it out 
E!
Standard Room
Stayed in Dec 2024
Travel with friends
54 review
4.0/5
Very Good
Posted on Jan 4, 2025
Just simple hotel, clean, average breakfast, many convenient store and drugstore nearby. And just a walking distance to the biggest mall in phuket.
Response from Property: Dear Mr.E!Thank you for your feedback. We're glad to hear you found our hotel clean and appreciated the convenience of nearby stores and the proximity to the mall. We value your comments about the breakfast and will consider them as we continuously strive to improve. We hope to welcome you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
Adelyn
Standard Room
Stayed in Nov 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Jan 5, 2025
Room is spacious and 10mins walk to central phuket, there’s a 7-11 right opposite the hotel. 24Hrs front desk and staffs are helpful. However, take note that hotel does not provide toothbrush/toothpaste and bedroom slippers.
Response from Property: Dear Ms. Adelyn,Thank you for your review. We're glad you enjoyed our spacious rooms, convenient location near Central Phuket and 7-11, and appreciated our 24-hour front desk and helpful staff.For your information, toothbrushes are available upon request, while slippers are not part of our standard amenities. We appreciate your understanding and look forward to welcoming you back in the future.Kind regards,Natsurang SitayotinGeneral Manager
avocado_0000
Standard Room
Stayed in Nov 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 26, 2024
quite new and clean, breakfast is good & staffs in restaurant are nice with smile always but no toothbrush and slippers provided, which is really not convenient to us too many people smoke in swimming pool, cannot enjoy the sunbath there so much
Response from Property: Dear avocado_0000,Thank you for your feedback. We're pleased to hear you enjoyed our clean facilities, good breakfast, and friendly restaurant staff. We provide toothbrushes upon request, but slippers are not part of our standard amenities. We apologize for any inconvenience this caused.Regarding smoking at the pool, we’ll reinforce our policies to ensure a more comfortable environment for all guests. We appreciate your comments and hope to welcome you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
Guest User
Standard Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 25, 2024
It was perfect staff were great, the pool is nice breakfast is nice too, I had the best time, it’s not far from other major locations it’s right next to huge malls but it’s near a motorway not really pedestrian area. But still 10/10
Response from Property: Dear Value customer,Thank you for your thoughtful review. We're glad to hear that you enjoyed your time with us, from the helpful staff to the nice pool and breakfast. It's also great to know that our location near major malls was convenient for you.We appreciate your feedback about the surrounding area, and we’ll continue to consider how we can improve the experience for all our guests.We hope to welcome you back for another enjoyable stay.Kind regards, Natsurang Sitayotin (General Manager)
Lcad
Standard Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great little hotel with big beds, a wonderful pool, gym with basic gear and a decent buffet breakfast. Definitely worth the money, and super convenient with a big seven eleven convenience store next door.
Response from Property: Dear Mr.Lcad,Thank you for your wonderful review. We're thrilled to hear that you enjoyed our spacious beds, the pool, gym, and buffet breakfast. We're also glad that our convenient location next to a 7-Eleven added to the comfort of your stay.We truly appreciate your kind words and look forward to welcoming you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
danthetraveller
Standard Room
Stayed in Sep 2024
Travel with friends
55 review
5.0/5
Outstanding
Posted on Oct 21, 2024
A very decent hotel in the middle of the city! 7-11 is just a few steps away, Central Department Store is about 5 minutes away (there’s free shuttle service for the quests). Breakfast was 6/10 - simple and decent, more choices would be appreciated. Plates were not so clean, though. The pool and gym are great added facilities. I would want come back!
Response from Property: Dear Mr.danthetraveller,Thank you for your feedback. We're glad to hear you appreciated our central location, the proximity to 7-Eleven and Central Department Store, as well as the free shuttle service. It's great that you enjoyed the pool and gym facilities.We truly value your comments about breakfast and cleanliness. Please be assured that we will address these points with our team to improve the overall guest experience. We look forward to welcoming you back for an even better stay next time.Kind regards, Natsurang Sitayotin (General Manager)
Vxxlttx
Standard Room
Stayed in Sep 2024
Solo travelers
35 review
4.5/5
Great
Posted on Oct 7, 2024
good. my second time to stay here is clean worth the money - there is a shuttle bus bus service to Central Foresta mall - so convenient. But it's a bit noisy by housekeeper in the morning they talk to each other in front of the room loudly and the cleanliness of the room is not the best. There's some dust on the table and mold in the toilet.
Response from Property: Dear Mr.Vxxlttx,Thank you for sharing your feedback. We're delighted to hear that this is your second stay with us and that you found our hotel clean and worth the money. We're also glad that you appreciated the convenience of our shuttle bus service to Central Foresta mall.We sincerely apologize for the noise disturbance caused by housekeeping and the cleanliness issues you experienced. Your comments regarding the dust and mold have been shared with our housekeeping team to ensure that these areas are addressed and improved upon for future stays.We appreciate your valuable feedback and hope to welcome you back for a more enjoyable stay.Kind regards,Natsurang Sitayotin (General Manager)
Tri
Standard Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Great hotel to stay in Central Phuket. Opposite to giant Central Phuket Mall. Surrounded by lots of convenient mart, laundry shop , eateries. Super hygiene room with pool and breakfast
Response from Property: Dear Mr. Tri,Thank you for sharing your feedback. We're delighted to hear that you enjoyed your stay with us and found our location convenient, with easy access to Central Phuket Mall, nearby shops, and eateries. We're also glad that you appreciated the cleanliness of our rooms, as well as the pool and breakfast. We look forward to welcoming you back in the future.Kind regards, Natsurang Sitayotin (General Manager)
Anonymous User
Superior Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
good hotel and very clean
Response from Property: Dear Value Guest,Thank you for your kind review. We're delighted to hear you found our hotel clean and enjoyable.We look forward to welcoming you back soon.Kind regards,Natsurang SitayotinGeneral Manager
Milly
Standard Room
Stayed in Dec 2024
Couples
2 review
3.0/5
Posted on Jan 24, 2025
Room was okay you get what u paid for. But the receptionist was not very helpful when I asked for water to be delivered as I was not feeling well. She had the audacity to asked me to go down to the reception to collect if I want water and she will not send it to my room and that was what she said. So disappointed and angry at the service.
Guest User
Standard Room
Stayed in Dec 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jan 21, 2025
staffs are very friendly to me The room is so clean , I am very satisfaction. But the soundproof is not very well, actually you can hear some noise from the corridor. I hope it can be fixed and I will book again .
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We’re glad you enjoyed our friendly staff and clean rooms.We apologize for any inconvenience from the soundproofing and are working on improvements. We look forward to welcoming you back for an even better stay.Kind regards, Natsurang Sitayotin (General Manager)
Aston Jeow
Standard Room
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Room was clean , neat and tidy . . 7-11 just right infront of hotel . Pool was great . Staff were extremely helpful and polite . Had free transportation to the central festival . Pharmacy and massage parlour just around the corner . Peaceful neighbourhood . Nearer to phuket old town but further away from all the famous beaches .
Response from Property: Dear Mr.Aston Jeow,Thank you for sharing your detailed and thoughtful review. We're thrilled to hear that you enjoyed the cleanliness and comfort of your room, the convenience of having a 7-Eleven nearby, and the peaceful neighborhood. It's wonderful to know that our pool, complimentary transportation to Central Festival, and the proximity to the pharmacy and massage parlour added to your experience.While we are closer to Phuket Old Town, we hope the unique charm of the area made your stay enjoyable. Should you wish to explore the beaches in the future, our team will be happy to assist with arrangements.We look forward to welcoming you back for another memorable stay.Kind regards, Natsurang Sitayotin (General Manager)
Guest User
Standard Room
Stayed in Dec 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jan 15, 2025
Travelodge is a bit away from Old Town. There is not much around the hotel but the biggest mall is nearby if you like shopping . The hotel has a lovely pool and gym . The room was clean and very spacious. I can not fault the room and bathroom at all . The breakfast was a bit disappointing , dishes were cold , pasta was hard , pasta sauce was runny , very limited choices . Despite this I will stay here again and recommend it if you have a bike or happy to take taxi . The airport bus stop is only 15 min walk away and the bus is 100baht - this is a bonus compared to the price of private transport to the airport .
Response from Property: Dear Value customer,Thank you for your thoughtful review. We're glad to hear that you enjoyed the cleanliness, spaciousness of the room, and our lovely pool and gym facilities. It's also great to know that our location, near the mall and with easy access to the airport bus, was convenient for you.We sincerely apologize for the issues you encountered with breakfast. Your feedback is valuable to us, and we will review it with our culinary team to ensure an improved experience for future guests.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay.Kind regards,Natsurang Sitayotin (General Manager)
Guest User
Standard Room
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 11, 2025
It was a nice place because everything was around. Will book there again with no hesitation.
Response from Property: Dear Value Guest,Thank you for your review. We're glad to hear you enjoyed our convenient location. We look forward to welcoming you again on your next visit.Kind regards,Natsurang SitayotinGeneral Manager