Seminole Hard Rock Hotel & Casino Hollywood

Facilities: The hotel offers a luxurious experience with stunning pools and a beach, making it a one-stop shop for entertainment and relaxation. Many guests appreciate the easy parking and the variety of food options available late at night.(based on 2 reviews)

We recently stayed at the Hard Rock Hotel Seminole—a stay he had been looking forward to for quite some time. While the building itself is impressive and the gym is a highlight (clean, well-equipped, and spacious—though it does close at 8 PM), unfortunately the experience in our room did not match the expectations set by the brand. We arrived late on a Thursday night and were immediately hit with a strong smoke smell in both our “smoke-free” room and the hallway, which reeked of cigarettes and ****. We also found the room to be in very poor condition: ripped and stained bed sheets, dirty floors, stained lampshades, chairs, curtains, and even cigarette burns on some furniture. The shower faucet was loose, and the tray in the bathroom was barely hanging on. After multiple calls and in-person requests to housekeeping, it took several hours and interruptions to finally have the room addressed. Sadly, we also encountered some unprofessional behavior from the housekeeping team, which made us feel unwelcome. It really tainted the celebratory nature of our trip. To their credit, after escalating the issue to management, the front desk was very responsive and friendly. They waived our daily resort fees and offered a $100 food & beverage credit as a gesture of goodwill. However, because of the overall condition of the room, we chose not to spend any additional money at the ****** or on-site amenities. Would I stay here again? Only if the rooms were fully remodeled and the property improved its quality control. For a brand like Hard Rock, I expected much better. That said, the staff (especially at the front desk) were kind and tried to make things right.