Quynh Chau Homestay Hoi An

Very clean. The owner's aunt looks like she's the owner of the house. She takes very good care of it. Cleanliness is worth 10 million. Good blanket, warm scent The bed is very good. Put a glass of water on the bed and jump on it. The water glasses haven't fallen yet. Plus, it's very close to the night market. Convenient, close to a minimart. Very good.

TO FLEE ❌ Execrable welcome. We went to the hotel to rent a room, the owners informed us that the price of a double room is 600,000 VND while on Agoda it was 474,000 VND. So we book on Agoda (with their agreement) and once done, they tell us that they no longer have a room for us and that there is an “electricity problem”. The truth is that they wanted us to pay the price they wanted and not the price set by Agoda. We then ask for a refund and they refuse, saying that we have to cancel our reservation, something impossible with Agoda (we would have lost our money). After 10 minutes of negotiation we finally managed to get our room, but the gentleman was very rude and didn't speak any English. Fortunately a young girl helped us and we were able to get our room, thanks to her. We came because the reviews were good but we won't come back. Only positive point: the room is clean and the establishment too. Update: during the night my boyfriend wanted to go out to watch a football match at the bar around 2am, all the exit doors were locked and padlocked??? we called the hotel number but no answer, 5 minutes later the same gentleman came out of a room and was upset that we were trying to leave and told my boyfriend that if he went out he wouldn't couldn't come back, we've never seen that. This is a HOTEL and not a prison, we are supposed to be able to come and go as we please. In the end my boyfriend couldn't go out. It is unacceptable. Imagine the scenario where we had a health problem and had to go out urgently. We are going to file a complaint on Agoda because this is absolutely not normal, the owner should think about changing jobs or going to see a psychologist.

We really liked the Homestay, the family was very friendly and willing to help us at all times. We arrived relatively late and the daughter waited so we could check in. The rooms are very good and the breakfast that is included is good for the price. A plus point is that it is in a very quiet area, away from the hustle and bustle of the center. (Although in 5 minutes you are in the Old Town) We would repeat.