Guest User
March 19, 2025
I booked the old building city view, but at first they suddenly guided me to the new building. However, unlike the clean facilities, I was assigned a stuffy building view, which was really disappointing. I politely asked again to give me the old building city view that I had booked. It was a view where I could see the river slightly in the distance. I liked the antique interior that I wanted. If I had been assigned to this room from the beginning, my first impression would have been better... I went out because they told me to wait about an hour more. This hotel was a hotel that I had always wanted to visit as an Accor member. Now that the partnership has ended, I was disappointed that I couldn't receive various benefits. However, except for the room change, the building was beautiful everywhere, the breakfast was delicious, the pool was pretty, and the location was good. Tram, who helped me check in, and Bao, Thanh, Ngha, and other staff members were kind. I can't forget 'Ahn' who warmly saw me off until the end. A nice and good hotel is important for its appearance and interior, but it seems that people are the most memorable and impressive. In many ways, this is a hotel you'll want to return to when you visit Hoi An to say hello to 'Ahn'.
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