A&EM Saigon Hotel Reviews

The hotel is incorrectly marked as 4 star, the room was very very small, breakfast choices were not good especially no veg options. we survived on watermelon and cornflakes everyday. for a 4 star rated hotel, the breakfast should have been better. The staff was very moody. The dustbins weren't placed till the second day and we had to ask for the complimentary tea vouchers which were a part of the booking...and we were given only 1 voucher with a max amount of VND 150K which would barely cover 1 person tea/coffee. We ended up paying and trip didn't help either. On the day before out departure, a torn bedsheet was put on the bed. Terrible for a 4 star rated. The restaurant staff was rude and refused to provide a bread slice as there was no enough bread due to New Year and we were told to bring our tea cup down when we took our tea upto the room. The staff were rude and in no way I think they understand how to provide hospitality! The only good thing is the location of the hotel. They don't have any information on the tour packages. we had to check and book our own tour packages with outside travel agents. Disappointed with the booking.

The room was spacious, clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the quality linens and pillows. The air conditioning worked perfectly, maintaining a comfortable temperature throughout my stay. The staff were friendly, professional, and always ready to assist with any requests. Check-in and check-out were smooth and efficient.

Location is great, but overall the hotel seems a bit overpriced. It was during a public holiday though.

Fantastic location for this hotel, very much in the heart of District 1, very centralized. The hotel is very busy, but they keep it clean. People constantly checking in and out. Breakfast area is surprisingly nice. Many options and the area is fresh and clean. The staff in the breakfast area were also very nice and courteous. The rooms feel a bit small, not much space to move around at all, so I strongly recommend getting a larger room if possible. In the evening the street can be quite busy due to the restaurants and nightlife very close by.

Very convenient location and everything is in walking distance. Staff are friendly and helpful.

‼️Got there try to checking the reception ask me to pay more money ‼️for the room it for 2 only (but the hotel policy was kid Under 12 stay for free ) Also very noisy @night if you like quiet place I do not recommend you this hotel .

Booked a room with 1 queen bed and 2 single bed, hotel gave a queen bed room only and charge additonal bed, room with bad smell too

Great location🩷 if you’re looking for being in central HCM next to the market then this is a great space where everything is walkable distance.

Walking distance to market. Very convenient and staff are friendly.

The hotel was OK in a great location however is what I would consider a budget hotel. Two things travellers need to be aware of. The first is they allow smoking in rooms. The room I was allocated smelt of deodoriser and I am not sure which was worse. Once the deodoriser wore off you could still smell the smoke. I left the windows open for 24 hrs and it was OK after that. The second issue is the restaurant/ bar attached to the hotel. They played loud music every night until 12.30am. Even with windows closed and air conditioning on you could still hear the music. Postives are the location just 300m from the market, plenty of eating options near by and the staff who were very helpful.

Hotel lobby has sufficient seats for waiting for rooms, and looks grand, was impressed. Room is nice ,the bed is good quality condition and big, but shower cubicle a little bit small. Hotel staffs are friendly and polite.

Nice boutique hotel in a very good location near markets, food, bars and nightlife. Rooms are modern and spacious with very large beds. They have a small restaurant for breakfast which as adequate and included in the room price. They also have a rooftop bar which is very nice and breezy. Great place to stay if you are on vacation and even if you are on business. There is a spa/massage place at the ground floor as well and many around the hotel. Overall was a very good stay for the price paid and the location.

One of the best hotels in Saigon. Close to the top attractions in the city and the rooms are just extraordinary.

Rooms are small breakfast not as per standard of good hotel