A&EM Saigon Hotel Reviews

That's hotel, good view and nice location, easy to travel in the city

The hotel is incorrectly marked as 4 star, the room was very very small, breakfast choices were not good especially no veg options. we survived on watermelon and cornflakes everyday. for a 4 star rated hotel, the breakfast should have been better. The staff was very moody. The dustbins weren't placed till the second day and we had to ask for the complimentary tea vouchers which were a part of the booking...and we were given only 1 voucher with a max amount of VND 150K which would barely cover 1 person tea/coffee. We ended up paying and trip didn't help either. On the day before out departure, a torn bedsheet was put on the bed. Terrible for a 4 star rated. The restaurant staff was rude and refused to provide a bread slice as there was no enough bread due to New Year and we were told to bring our tea cup down when we took our tea upto the room. The staff were rude and in no way I think they understand how to provide hospitality! The only good thing is the location of the hotel. They don't have any information on the tour packages. we had to check and book our own tour packages with outside travel agents. Disappointed with the booking.

Nice hotel, very good location, most of attractions are 1km around the hotel.

The room was spacious, clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the quality linens and pillows. The air conditioning worked perfectly, maintaining a comfortable temperature throughout my stay. The staff were friendly, professional, and always ready to assist with any requests. Check-in and check-out were smooth and efficient.

Always good service! Have been multiple times to this hotel and will continue to visit when I'm in town

Avoid this hotel at all costs. The room’s ventilation and lights didn’t work, forcing us to spend a night in a stuffy, mildew-smelling room. Staff were rude, unhelpful, and more interested in their phones than guests. No night manager, no service, and zero care for customers. Ignore the positive reviews—this is one of the worst hotel experiences I’ve ever had. You can get better experiences with the same amount of money. Go stay at Paragon Saigon hotel

Great stay noisy room first night due to roadworks and staff moved our room for the rest of the stay. Fab location.

Location is great, but overall the hotel seems a bit overpriced. It was during a public holiday though.

Fantastic location for this hotel, very much in the heart of District 1, very centralized. The hotel is very busy, but they keep it clean. People constantly checking in and out. Breakfast area is surprisingly nice. Many options and the area is fresh and clean. The staff in the breakfast area were also very nice and courteous. The rooms feel a bit small, not much space to move around at all, so I strongly recommend getting a larger room if possible. In the evening the street can be quite busy due to the restaurants and nightlife very close by.

Very convenient location and everything is in walking distance. Staff are friendly and helpful.

‼️Got there try to checking the reception ask me to pay more money ‼️for the room it for 2 only (but the hotel policy was kid Under 12 stay for free ) Also very noisy @night if you like quiet place I do not recommend you this hotel .

in city center. tiny room. Service improvement potential. Not recommend.

Booked a room with 1 queen bed and 2 single bed, hotel gave a queen bed room only and charge additonal bed, room with bad smell too

Great location🩷 if you’re looking for being in central HCM next to the market then this is a great space where everything is walkable distance.