THE SKYTEL

THE SKYTEL Reviews

THE SKYTEL

Intersection of Changtang Road and Daqiao South Road, Yuancheng District, Heyuan, Guangdong, ChinaView Hotel Details
THE SKYTEL
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THE SKYTEL Guest Reviews

4.8/5
Excellent
1653 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1653)
Positive reviews(1636)
Reviews with photos/video(287)
Awesome amenities(182)
Friendly front desk staff(129)
Delicious breakfast(117)
Classy environment(110)
Convenient parking(83)
Well decorated(48)
Perfect for business trips(46)
Stayed multiple times(8)
Negative reviews(17)
安娜Анна
Superior Room (2 Beds)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Very cozy hotel. The hotel is very clean. There were delicious breakfasts.
Response from Property: Dear guest, thank you very much for taking the time to review our hotel. Your support and recognition make us feel very honored and great encouragement, but also the pursuit of each of our partners. We look forward to your visit again to feel our hotel to provide better service, I wish you good health and happy life ~
Lim fu hwa
Superior Double Room
Stayed in Mar 2024
Couples
40 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Hotel is relatively new, kept in a very good condition. Staff working at front desk are very nice, a lot of smile, they put us at top floor, level 13, with 2.4m bed, very big, very comfortable. Location at the old side of the city, but walking distance to the highest water fountain. I am sure will come back again next time if I visit heyuan again.
Response from Property: Dear guest:We are incredibly grateful that you took the time to share your feedback towards the Product Service to us. Customer satisfaction is our top priority and we are thrilled that you enjoyed working with us. Have a nice day ~
Guest User
Dinosaur Theme Family Room (Family Sofa)
Stayed in Nov 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 20, 2024
Nice and Clean
Response from Property: 尊敬的閲行者您好,非常感謝您能抽寶貴的時間作出點評,小閲看到您的五星好評感受到非常大的鼓勵,開啟滿滿元氣的一天~很高興能得到您的肯定和認可,酒店的早餐每天採用新鮮食材保證營養搭配均勻,能夠給每位賓客提供能量補充精神~ 祝您生活愉快工作順利,期待您的再次光臨~
Guest User
Superior Double Room
Stayed in Aug 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 12, 2022
Recommending the hotel. Very clean and friendly staff.
Response from Property: 尊敬的閲行者您好!小閲感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了 在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務 的機會!期待再次與您見面·····
Anonymous User
Superior Double Room
Stayed in Aug 2022
Other
2 review
5.0/5
Outstanding
Posted on Sep 25, 2022
Nice~
Response from Property: 尊敬的閲行者您好,聽説喜歡夸人的人顏值都特別高😳!感謝您對酒店及工作人員的認可與誇讚,我們將更加用心為客户朋友服務!期待下次相遇!
XiaowenziJennifer
Superior Double Room
Stayed in Jun 2024
Family
93 review
5.0/5
Outstanding
Posted on Aug 1, 2024
environment: The hotel is located in Heyuan City, not far from the museum, about 2 kilometers away. It is very convenient to share electric cars or take a taxi. The hotel environment is very good, spacious and comfortable, equipped with tea, laundry, and buffet breakfast. The overall stay is comfortable facility: The hotel upgraded us to a suite. The room is larger and has a leisure area. It is very comfortable. Rest and leisure do not interfere with each other. It is great. It is suitable for families with children. It also has two bathrooms, making it more convenient for families to stay. breakfast: I used Ctrip points to redeem the double breakfast benefit. I didn’t expect that children over 1.2 meters would have to buy breakfast. It cost 18 yuan. The experience was not very good. Most hotels offer free breakfast for children under 1.4 meters or under 17 years old. This is the first time I encountered 1.2. The hotel restaurant charges for every meter. The breakfast is quite rich, with both Chinese and Western dishes. It tastes good. The freshly ground coffee is great and the matcha mousse is delicious.
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Response from Property: Hello dear readers! There is no need for gorgeous rhetoric, a tacit understanding is outlined between you and me. Your satisfaction is our greatest motivation and support. Thank you for your feedback to Xiaoyue. Xiaoyue will make more and more progress ~ The most beautiful part of the meditation time, Xiaoyue looks forward to it Your visit again. I wish you a happy life~~
Leni
Superior Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
非常滿意,性價比很高。交通便利,房間設施也不錯,細節做的很好,洗手間掛毛巾衣服的地方,真的很方便。前台小姐姐幫忙免費升級了,跨年夜也有收到酒店的小禮物,相當nice
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Response from Property: 親愛的閲行者您好,非常感謝您能抽出寶貴的時間對我們酒店的點評。您的支持和認同使我們感到無比的榮幸和莫大的鼓勵,也是我們每位同伴的追求。小閲期待您的再次光臨感受我們酒店提供更優質的服務,祝您身體健康生活愉快~
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Dec 12, 2024
酒店所在位置實在太優越了,就在汽車總站對面,離看噴泉的地方大概10分鐘。晚上還有小點心,早餐還可以。酒店的設施不錯,價格實惠,只是預訂的樓層比較低,看不到外面的風光
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Response from Property: 親愛的閲行者:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
我是T先生
Dinosaur Family Theme Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
我們不是第一次來住宿了, 已經介紹給不同的親戚朋友住過都獲好評。 會再來的。 加油!
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Response from Property: 尊敬的閲行者:您好!小閲看到您的好評非常高興呢!感謝您抽出寶貴的時間為我們點好評,金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑!感謝您選擇我們酒店,我們會精細服務為每一位顧客!祝:心想事成!
MR.Seb
Superior Double Room
Stayed in Oct 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Nov 17, 2024
一直很相信格蘭雲天的品質。酒店環境衞生乾淨,晚上有水果和酸奶。酒店位置較好,離景點都比較近。此次入住樓層是8樓,視野不錯。
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Response from Property: 尊敬的閲行者您好,能與您相遇真是太幸運啦!非常感謝您在百忙之中寫下的寶貴點評,您的評價就是我們最大的動力呢~ 希望閲酒店能成為您心中最耀眼的星。仰望雲天,閲讀美好,閲酒店以温暖態度、精緻空間和無界閲讀啟動美好旅程,以想象力和創造力為品牌和旅程注入無限可能。我們也會更加努力,不斷地提升自己,期待與您下次相遇哦~
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Dec 1, 2024
環境不錯,衞生條件也可以,前台小姐姐服務態度非常好,早餐豐富多樣,附近有噴泉,晚上可以去看看,值得推薦
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Response from Property: 尊敬的閲行者您好,能與您相遇真是太幸運啦!非常感謝您在百忙之中寫下的寶貴點評,您的評價就是我們最大的動力呢~ 希望閲酒店能成為您心中最耀眼的星。仰望雲天,閲讀美好,閲酒店以温暖態度、精緻空間和無界閲讀啟動美好旅程,以想象力和創造力為品牌和旅程注入無限可能。我們也會更加努力,不斷地提升自己,期待與您下次相遇哦~
Guest User
Guestroom - with View (Double bed)
Stayed in Aug 2024
Couples
14 review
3.8/5
Good
Posted on Sep 16, 2024
酒店的位置、整體環境、服務都還不錯還給免費升級了房間,到了遇到停車場已經沒位置了給我們安排到對面的停車場。 但是期間遇到半夜一點有人來按門鈴敲門,把我們叫起來開門,人已經走了不知道怎麼回事。 希望酒店以後還是好好管理。
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Response from Property: 尊敬的閲行者:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,很抱歉此次入住並未能給您提供滿意的入住體驗,在客房區域電梯是必須持有相應樓層的房卡才能上到指定樓層的,小閲已進行監控調取以及來訪排查,還請您能給小閲一次改過的機會,同時很感謝您的反饋,正因有您的反饋支持小閲才會越來越完美,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。期待您的下次光臨看到我小閲的進步,祝您旅途愉快~~
Anonymous User
Superior Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 31, 2024
房間乾淨整潔,設施齊全,服務到位,私隱性很強 停車還有停車票,高樓層的景觀也很不錯,房間設計也很簡約和人性化
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Response from Property: 尊敬的閲行者您好,非常感謝您對小閲閲的青睞和喜愛!仰望雲天,閲讀美好,當你用有趣的態度,對待生活裏那些看似無趣的小事,會收穫一份小小而確定的幸福,然而生活也是美好無比的~再次感謝您對小閲的認同,所有的一切都在為您即將到來的美好做鋪墊!祝您快樂,不止今天~
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 16, 2024
出差已經第三次入住了。需要改進的就是,第一,冰箱放了一支沒喝完的飲料應該是上個客人的,第二,電視機不能投屏,反正大晚上修。第三,辦入住時被告知免費升級了房型,心裏還挺高興的,結果一看攜程,因為我是鑽石會員,裏面可以免費升級的,這跟酒店免費升級難道是一樣的嗎?好的地方嘛,前台和客房服務員都挺熱情的,送了入門水果(反正我那個鑽石會員裏面就能送的)。其他的還可以吧。
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Response from Property: 親愛的閲行者您好,非常感謝您能抽出寶貴的時間對我們酒店的點評。很抱歉此次入住未能給您提供滿意的入住體驗,您的支持和認同使我們感到無比的榮幸和莫大的鼓勵,也是我們每位同伴的追求。關於您反饋的客房衞生問題小閲已經收到啦,酒店管理層以及相關部分十分重視同時我們根據次衞生情況成立質檢小組,查看其具體情況並杜絕此情況的再次發生,房間內的電視是可以投屏噠~ 房間的房型升級是酒店針對渠道用户提供的一個免費升級的權益,是由酒店承擔的哦~並非是分銷渠道根據渠道的會員等級進行提供的呢。這些附加的權益全部都有酒店自行鍼對渠道促銷進行的一些活動哦 小閲很感激您的反饋,有您的包容及支持小閲才會越來越進步越來越完美,以更飽滿的姿態迎接每一位旅客的到來~~小閲期待您的再次光臨感受我們酒店提供更優質的服務,祝您身體健康生活愉快~
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 3, 2024
免費升級了套房,服務人員非常熱心,住得很舒服,下次還來!
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Response from Property: 尊敬的閲行者您好,能與您相遇真是太幸運啦!非常感謝您在百忙之中寫下的寶貴點評,您的評價就是我們最大的動力呢~ 希望閲酒店能成為您心中最耀眼的星。仰望雲天,閲讀美好,閲酒店以温暖態度、精緻空間和無界閲讀啟動美好旅程,以想象力和創造力為品牌和旅程注入無限可能。我們也會更加努力,不斷地提升自己,期待與您下次相遇哦~