Atour Hotel (Luoyang Longmen High Speed Railway Station)

Atour Hotel (Luoyang Longmen High Speed Railway Station) Reviews

Atour Hotel (Luoyang Longmen High Speed Railway Station)

No.1001 Building 3, No.51 Tongji Street, Luolong District, Luoyang, Henan, ChinaSee Hotel Details
Atour Hotel (Luoyang Longmen High Speed Railway Station)
Atour Hotel (Luoyang Longmen High Speed Railway Station)Atour Hotel (Luoyang Longmen High Speed Railway Station)Atour Hotel (Luoyang Longmen High Speed Railway Station)
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Guest Reviews

9.6/10
Excellent
1985 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1985)
Positive reviews(1970)
Reviews with photos/video(194)
Delicious breakfast(251)
Easy to get around(227)
Friendly front desk staff(146)
Close to train station(90)
Perfect for business trips(65)
Good sound insulation(35)
Has rooms for families(18)
Tasty coffee(12)
Negative reviews(15)
Hwei
Executive Twin Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Sep 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Oct 12, 2024
Good breakfast w western and Chinese style. Like the Soy Milk. Spacious room and spacious shower area. Hotel reception or front desk responds fast when there is technical issue. Some tv technical issue (no sound) re appear once on or off the tv set. But as a whole find the wirefi connection in Luoyang city is not as strong as nearby city like Xian.
Response from Property: Hello dear friends, thank you very much for informing us of the problems we encountered during your stay with us. Duoer has recognized the lack of their professionalism, Duoer will keep in mind, with professional and attentive service, serve every customer, very sorry for bringing you an unpleasant experience, Duoer sincerely apologizes to you, I hope to have the opportunity to provide you with better service in the near future, and look forward to meeting you again
Robbie Harris 120
Family Friendly Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 30, 2025
Great hotel, staff helpful and good location to luoyang longmen and shaolin temple
Response from Property: 親愛的朵友，感謝您對酒店的認可與讚賞。亞朵酒店提倡“眼中有人，心中有愛的用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！非常開心我們的小夥伴給您留下了深刻印象，也希望這個美麗城市和熱情的亞朵酒店人能給您留下一段美好的回憶，期待您的再次光臨！
芳梅
Superior Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Feb 2025
Couple
8 review
8.5/10
Very Good
Posted on Mar 10, 2025
Atour Hotel in Luoyang is a fantastic choice for travelers seeking comfort and convenience in a culturally rich city. The hotel is located about 5min from Luoyang Longmen Railways Station, 15min from the City Centre, and 15min from Long Men Grottoes. With Luoyang public transportation system and Didi it's convenient and not too costly to get around. The hotel rooms are modern, spacious, and impeccably clean, with thoughtful touches like complimentary tea. The front desk staff, the housekeeping and dining room 阿姨 are exceptionally friendly and helpful, offering great local recommendations and seamless service. The breakfast buffet is a standout, featuring a delicious mix of Chinese and Western options to start the day right. Another plus for Atour is the 夜宵 with 粥 and other Chinese light food which is a very good end after a long day travel. Overall, Atour Hotel delivers a perfect blend of comfort, convenience, and hospitality, making it a top pick for anyone visiting Luoyang.
Response from Property: Thank you very much for your recognition. Your recognition is the driving force and goal of Duoer. Duoer believes that guests are family members, and every time you stay, it feels like coming home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Please believe that whether you are on a business trip or traveling, Atour must be your best choice. I also look forward to your next experience and look forward to getting your five-point praise. You are always welcome to come home!
Guest User
Executive Twin Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Jun 2024
Family
13 review
9.0/10
Great
Posted on Jul 11, 2024
The staff was so welcoming and helpful…we had a really nice stay! Clean and cozy room and good breakfast!!
Response from Property: Dear Duoyou: Thank you for choosing to be with us, I didn't get your 5 points of review, Duoer is a little sad, every city will always have a reason to be missed, Duoer will continue to work hard, and strive to get your 5 points of review, I hope Atour will be the warmest and most unique one in your memories, looking forward to meeting you again
LucianaBC
Superior Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Oct 2024
Couple
9 review
9.5/10
Amazing
Posted on Dec 1, 2024
The hotel seems very new and the room was spacious and modern. Chinese style breakfast with a lot of options. The staff at reception was very helpful.
Response from Property: Dear friends: Thank you for choosing to accompany us, every city will always have a reason to be missed, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Atour will be the warmest and most unique one in your memories, looking forward to meeting you again! Best wishes!
Guest User
Jimu Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Aug 2024
Couple
8 review
10/10
Outstanding
Posted on Sep 30, 2024
Close to Longmen station, friendly staff, beautiful design, very comfortable and good value
Response from Property: Dear guests: Hello! Thank you for your trust in Doer! Thank you for your compliments and highly recommended! I hope this is your most beautiful and warmest home in Luoyang, and you remember to come back often when you have time!
Guest User
Superior Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Oct 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 25, 2024
Good service , good and variety of food , good location.
Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓朵兒與您相識，您的貼心，您的關懷，定會收穫一生的温暖。朵兒期待與您再次相逢！
Guest User
Family Friendly Room
Stayed in May 2024
Family
5 review
10/10
Outstanding
Posted on Aug 26, 2024
Probably the nicest hotel we stayed in during our 3 week trip through china. It is a small hotel, but very nice and clean. The staff were very nice, and were very helpful when I was trying to use the free laundry facilities. Plenty of restaurants around, including one noodle house that stayed open until 2 am. We got back from a long day trip very late at night and the front desk suggested to us this late night noodle house which was about a five minute walk around the corner. If I ever return to luoyang, I would stay at this hotel. I highly recommend it!
Response from Property: Dear Duoyou, hello! Thank you very much for your check-in and detailed comments. I'm glad to see your recognition of our work. We will rectify your feedback as soon as possible. What is important when traveling outside is a comfort, a kindness and a warmth. We always maintain warm and sincere service for our guests. We believe that guests are family members, and hotels are not only a simple commodity exchange, but also an emotional transmission. We will continue to maintain our enthusiasm and strive to make every guest feel at home. I hope you will come home often and have a look ~ ~ I wish you a happy day ~ ~
Guest User
Executive Twin Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Apr 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on May 23, 2024
The hotel is located in a nice area with plenty of nice restaurants and dining options around the corner. Easy access to the metro too. Staff was friendly and the room very clean.
Response from Property: Thank you for choosing to accompany us, every city will always have a reason to be missed, every season has our reluctant scenery, every hotel has their sweet and warm memories, I hope Atour will be the warmest and most unique one in your memories, looking forward to meeting you again! Best wishes!
Guest User
Executive Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Mar 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 30, 2024
It’s a really cute and cosy hotel. Not a big hotel. More boutique style. And it’s close to longmen grottes. Value for money. Clean and modern. It has everything you need. The service staff was really kind and helpful. The dining service - I missed my breakfast but they tried to make a small take away for me. Totally appreciated. Henan service people are really kind. Next to the hotel there is even a massage - ask the reception. It’s decent and very clean. Perfect for after all the walking around.
Response from Property: Thank you very much for your stay and detailed comments, I am glad to see your recognition of our work, travel abroad is a comfortable, a cordial, a warm, we have always maintained a warm and sincere service for the guests, we believe that the guests are family, the hotel is not only a simple commodity exchange, but also an emotional transmission. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and hope that you will often go home to see it~~ I wish you a happy day~~~
Guest User
Superior Double Bed Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Feb 1, 2025
Excellent service and cleanliness
Response from Property: 非常開心朵友給予的認可與讚美！ 創造一個乾淨舒適的舒睡空間與環境是朵兒給您最大的承諾哦，我們也會帶着這種追求一直保持下去；我們發自內心願意為您搭建一個精彩的亞朵之旅，希望我們酒店和我們的小夥伴可以繼續讓您能感受到愉悦舒心的體驗哦！期待下次再見！
Anonymous User
Family Friendly Room
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 3, 2024
Very helpful front desk staff. Spacious room.
Response from Property: Thank you very much for your stay and praise, the hotel is moved by the heart of the service concept, sincere, enthusiastic, patient treatment of every guest, your affirmation is the driving force of our work. We look forward to meeting you again.
Aworldofwonder
Family Friendly Room
Stayed in Apr 2024
Family
23 review
8.5/10
Very Good
Posted on May 23, 2024
Good hotel with good service
Response from Property: Dear Duoyou: Thank you for choosing to be with us, I didn't get your 5 points of review, Duoer is a little sad, every city will always have a reason to be missed, Duoer will continue to work hard, and strive to get your 5 points of review, I hope Atour will be the warmest and most unique one in your memories, and look forward to meeting you again
Otzi
Family Friendly Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Dec 9, 2024
Good place
Response from Property: Dear guests: Hello! By chance, we met you, by chance, you chose us, there are too many choices in life, every choice you make is a kind of fate, thank you for letting Duoer meet you, your intimacy, your care, will harvest a lifetime of warmth. We look forward to seeing you again!
Anonymous User
Executive Twin Room (Deep Sleep Pillow+Plant Mattress+Mini Fridge)
Stayed in Apr 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on May 23, 2025
The hotel is not far from the subway, with convenient transportation, and it is also convenient to eat around. It is also close to various attractions by subway. The hotel environment is comfortable, the facilities are complete, and the hygiene is good. There are also laundry and drying services, and free porridge late at night.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for your recognition and appreciation of the hotel. Atour Hotel advocates "serving with heart and love". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We are very happy that our friends have left a deep impression on you. We also hope that this beautiful city and the enthusiastic people of Atour Hotel can leave you with a good memory. We look forward to your visit again!