Four Points By Sheraton Guangdong Heshan Fangyuan

Four Points By Sheraton Guangdong Heshan Fangyuan Reviews

Four Points By Sheraton Guangdong Heshan Fangyuan

No.1 Yanyun Road, Shaping Street, Heshan, Jiangmen City, Guangdong Province, Heshan, Guangdong, ChinaView Hotel Details
Four Points By Sheraton Guangdong Heshan Fangyuan
Four Points By Sheraton Guangdong Heshan FangyuanFour Points By Sheraton Guangdong Heshan FangyuanFour Points By Sheraton Guangdong Heshan Fangyuan
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Four Points By Sheraton Guangdong Heshan Fangyuan Guest Reviews

4.5/5
Good
1164 review
Verified reviews
Location4.6
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(1164)
Positive reviews(1106)
Reviews with photos/video(331)
Classy environment(161)
Perfect for kids(73)
Great swimming pool(56)
Great air circulation(46)
Friendly front desk staff(43)
Has play area for children(34)
Garden view(32)
Too many mosquitoes(14)
Negative reviews(54)
Intervisa
Deluxe Mountain-view King Room
Stayed in Jun 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Aug 21, 2024
This place is good for family activities with ample kids facilities and amenities for adults too
Response from Property: Dear guests, cordial greetings from Four Points by Sheraton Heshan Hotel! First of all, thank you for taking the time to review your stay. Kupan Little Yellow Duck Parent-Child Suite has 70 square meters with one bedroom and one living room. The guest room has a private balcony with a view, which is elegant and comfortable. The guest room is well equipped. The bathroom is equipped with children's toiletries, toilets and so on, which makes the baby as convenient as home. There is also a special play area, tent, slide and so on in the corner of the room, so that children can enjoy the interesting camping experience in the room and enjoy the wonderful parent-child time. Four Points Sheraton Hotel in Heshan, Guangdong is looking forward to meeting you again to experience the fun of in-depth play.
Chun to
Deluxe Mountain-view King Room
Stayed in Feb 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Apr 26, 2024
Good. But you need have a car with you. Rather remote
Response from Property: Dear guests: Thank you for choosing Four Points by Sheraton Heshan, we are very honored that you can give us the opportunity to serve you, we will also turn your encouragement into motivation and continue to work hard. Near Dayan Mountain, the hotel can drive to many sightseeing spots in the city, and the traffic is convenient. It is our honor to receive your recognition. We look forward to another opportunity in the near future to provide you with more quality and considerate superior service. We look forward to your coming again.
Anonymous User
Deluxe Mountain-view King Room
Stayed in Jul 2023
Business travelers
33 review
4.2/5
Very Good
Posted on Sep 27, 2023
Room is up to satisfactory, The cafe for breakfast needs to be better organised, it was quite messy and did not give you sense of cleanliness and comfort.
Response from Property: Dear Valued Guest, Thank you for choosing Four Points by Sheraton Guangdong, Heshan for your visit and thank you for taking the time to share your experience in regards to your recent stay.We're very sorry that the coffee station is not well-organized when you had breakfast. We have shared your valued feedback with our operation team in an effort to improve our superior customer service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Heshan. Once again, thank you for providing feedback that will ultimately help us. We look forward to the chance to welcome you back and exceed your expectations.Best and regards, Four points by Shearaton Guangdong, Heshan
Rugby7
Deluxe Mountain-view King Room
Stayed in Sep 2022
Family
22 review
4.2/5
Very Good
Posted on Oct 4, 2022
We had a great view of the mountain. There aren’t anything near the hotel. You have to didi to places. The facilities for kids in the hotel was great. Outdoor pool and the activities were amazing. The play room was a little small but there were good options of arcades (self paid). Not much choice for breakfast.
Response from Property: Dear guest, thank you for staying in the hotel! The hotel will continue to upgrade the type and taste of breakfast. We have what matters most to you, like a comfortable bed, a delicious breakfast and fresh coffee. Whether you’re in the area for work or just fun. You’re in for a great stay with us.
Tajov
Deluxe Garden-view Twin Room
Stayed in Mar 2023
Family
8 review
4.7/5
Amazing
Posted on May 10, 2023
Breakfast was good but Women's jakuzi wasn't working.
Response from Property: Dear valued guest,thank you for choosing Four Points by Sheraton Guangdong, Heshan, a Tribute Portfolio Hotel as your residence in the city. We are glad to hear that you had an unforgettable stay with us and we are more than elated to learn that you were delighted by our service. We appreciate your encouraging post and we look forward to welcoming you back soon.
Donald52
Deluxe Mountain-view King Room
Stayed in Apr 2024
Business travelers
3 review
4.2/5
Very Good
Posted on May 27, 2024
Service OK.
Response from Property: 親愛的客人,您好!非常感謝您對酒店的評價,很抱歉因酒店設施沒能達到您的預期,影響到您的入住體驗,但能得到您對我們關於服務的認可我們簡直是太開心啦,為了能讓客人入住得開心,感受到家一般的温馨,我們對酒店各服務的高要求是對自身的一種監督與提高,也是對客人的一種責任!小福也很喜歡並且很珍惜與您跟家人們在一起的相處時光,期待與您的下一次相見哦!小福等着您的再次歸來!
K M Leung
Deluxe Mountain-view Twin Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The environment is beautiful, the rooms are spacious and comfortable, the view is great, the staff have good attitudes and are very friendly. The hotel facilities are very complete, including a fitness room and a spacious indoor swimming pool. The breakfast is rich and of very good quality.
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Response from Property: 親愛的賓客,您好,您的讚譽是對我們最大的肯定,從優美的環境到舒適的房間,從豐富的早餐到齊全的設施,每一處細節能得到您的喜愛,我們深感榮幸。我們會繼續努力,廣東鶴山方圓福朋喜來登酒店期待您的再次光臨,願每一次入住都能為您帶來家一般的温馨與舒適,讓美好持續發生!
Mashanglai
Deluxe Mountain-view King Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Facilities: The gym has complete exercise equipment. I haven’t experienced the swimming pool, but I will go there again. Food: Breakfast is rich in variety, Chinese and Western, egg rolls are good, semi-buffet options for dinner are diverse, fruits and vegetables are healthy, meat is average, frozen meat is defrosted for hot pot, there is a small bar, but it is a pity that I was not able to taste craft beer. Environment: If you like a quiet world for two people, stay away from the hustle and bustle. You will feel that there are green mountains in the back and green water in front. There is a big and beautiful Christmas tree in the lobby where you can check in and take pictures. It is very beautiful. There are many parking spaces and there is an entrance that can go directly to the room. , there are small shopping malls around 5 kilometers away, with basic facilities, more convenient for people with cars. Service: Check-in at the front desk went smoothly, the catering service staff were eager to help, and they provided attentive service when there were only a few people checking in. I will go again for an impromptu two-day and one-night family trip. There is no purpose but leisure, claypot rice on the street, fireworks. The meaning of the journey is not the perfect experience, but the current process experience, whether the body, mind and soul are satisfied. For redemption, based on the above, it’s worth four points in two days and one night. For the sake of your life in the next week, keep working hard!
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Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻鶴山福朋喜來登酒店,能夠陪您度過一段美好的假期時光,我們感到非常的榮幸和喜悦!您的舒服和滿意是我們最大的動力,我們便滿懷期待您的再次到來。為每一位客人提供非凡的入住體驗一直是我們努力的目標,而您的認可也是我們不斷前行的動力。我們誠摯邀請您再次光臨。祝您生活愉快!
findingman
Deluxe Mountain-view King Room
Stayed in Oct 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Nov 12, 2024
It is located next to the Dayan Mountain Scenic Area in Heshan. The air environment is very good, the room is very clean, the facilities are very new, there is a small balcony with a beautiful mountain view, it is very quiet at night, the bed is very soft and comfortable, I will stay here again next time.
Original TextTranslated by Google
6/13
Response from Property: 尊敬的客人,您好,衷心感謝您對我們酒店的認可與喜愛。酒店緊鄰鶴山大雁山景區,這裏空氣清新宜人,房間整潔如新,設施完備且時尚。小陽台外的山景如畫,夜晚靜謐祥和,福朋舒適之床鋪柔軟舒適,定能讓您安享美夢。周邊大雁山還有諸多美景待您再探。廣東鶴山方圓福朋喜來登酒店期待您的再次光臨。祝您生活愉快!
Guest User
Deluxe Mountain-view Twin Room
Stayed in Oct 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 3, 2024
Every time I go to Jiujiang or Heshan in Nanhai for vacation, I like to stay at Four Points by Sheraton. The interior decoration is warm, clean and sanitary, the environment is first-class, the service is very thoughtful, and the front desk receptionist Lan Minting is patient and meticulous when checking in. She is gentle and pleasant, making people feel at home. Thank you
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對酒店的好評與肯定,同時得知您對前廳部同事的服務感到滿意。鶴山福朋喜來登酒店將獨一無二的粵西地區與4A級森林公園為鄰的萬豪品牌,適合與家人朋友一起,觀賞山湖美景,體驗酒店漁米之鄉的藝術風格,在特色餐廳品嚐各色本地風味美食,前往舒適雅緻的豪華山湖景觀房,於寬闊的陽台觀賞美麗的日落黃昏,呼吸大雁山麓純粹的氧離子安然享受舒適休閑時刻。誠摯歡迎您的再次光臨,酒店將為您提供始終如一的高品質入住體驗,廣東鶴山方圓福朋喜來登酒店期待與您的再次見面~體驗深度遊玩的樂趣。
「V」zhuang
Deluxe Mountain-view King Room
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very satisfied. Under the guidance of Mr. Shi, we enjoyed two local delicacies. The front office manager Jenny also arranged it very well. I will come again next time.
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Response from Property: 尊敬的客人,首先非常感謝您選擇我們酒店並與我們分享您的體驗,我們一直秉承着我們優秀的服務,以發自內心的待客之道給客人留下深刻的印象。也歡迎您與我們分享更好的入住體驗,您的建議和意見也會是我們日後服務您與其他客人提供優質服務的重要借鑒。期待您再次光臨廣東鶴山方圓福朋喜來登酒店。祝您生活愉快!
Raymond Siu
Deluxe Mountain-view King Room
Stayed in Oct 2024
Travel with friends
7 review
3.3/5
Posted on Nov 26, 2024
I am very disappointed that a five-star hotel actually provides used disposable slippers. It is obvious that the new and old ones are buried together. I booked two rooms, and the other one had the same problem, and the slippers were even torn.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的細緻點評併為我們提供了寶貴的建議,對於您在店期間的住宿體驗,我們深表歉意。我們已經把相關問題反饋給各部門,並會做出積極的提升改正。我們將不斷致力於為每一位賓客提供高品質的服務,期待下次能為您帶來更好的服務,致以最誠摯的問候!
Juezhanzi㯲zhidian
Deluxe Mountain-view King Room
Stayed in Oct 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The room gave me a great surprise. The room is spacious, well-planned, and tastefully decorated. The bed is soft and comfortable, ensuring a good sleep quality. The facilities in the room are all available, from high-speed wireless network, large-screen TV, to comfortable sofas, convenient office areas, every detail is very thoughtful. And the hygiene of the room is perfect, spotless, and makes people feel very safe. The service of the hotel is even more remarkable. From the moment I stepped into the hotel, every staff member was warm, friendly, polite and thoughtful. The check-in procedure at the front desk was efficient and fast, and they would patiently answer various questions. During my stay, whether it was room service or restaurant service, I was able to respond in a timely manner, and always maintained a smile and professional attitude, which really made me feel at home.
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Response from Property: 尊敬的賓客,您好,看到您如此詳盡且情真意切的好評,我們全體員工都深受感動與鼓舞!從酒店的精心籌備到每日的用心運營,而您的認可無疑是對我們這份執着追求的最佳見證。我們對於房間的每一處設計、每一項設施配備,都傾注了無數的心血與思考,衹為能契合您對舒適與品質的嚴苛需求。從寬敞的空間佈局到精緻的裝修細節,從柔軟的床鋪到完備的設施,乃至那高標準的衞生清掃,每一個環節都是我們對卓越品質的堅守。無論是前台的熱忱接待、高效服務,還是客房與餐廳員工的及時響應、貼心關懷,他們用真誠的微笑和專業的素養,努力詮釋着什麼是真正的賓至如歸。小到一個詢問的解答,大到一次需求的滿足,他們都全力以赴,力求在您的心中留下温暖且美好的記憶。您的滿意是我們前行路上最璀璨的光芒,我們定會倍加珍惜,持續精進,以更卓越的環境、更優質的服務迎接您的再次到來,讓每一次入住都成為您難忘的美好之旅!
Guest User
Deluxe Mountain-view King Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Away from the hustle and bustle of the city, I like the quiet suburban experience, sleeping until I wake up naturally, the gym and swimming pool are fully equipped, suitable for a state of relaxation
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying at the Four Points by Sheraton Guangdong Heshan Fangyuan, and thank you very much for taking the time to write down your stay experience. In this health-conscious era, our hotel has a heated swimming pool and a 24-hour gym, allowing you to fully relax between busy work. Juweixuan Chinese Restaurant is the ideal place to taste local delicacies and classic Cantonese cuisine; or step into the lobby bar to enjoy a cup of freshly brewed coffee and beer, and relax. Four Points by Sheraton Guangdong Heshan Fangyuan looks forward to seeing you again ~ Experience depth Fun to play.
Guest User
Deluxe Mountain-view Twin Room
Stayed in Sep 2024
Family
3 review
4.6/5
Great
Posted on Oct 5, 2024
The hotel opened in 2018, the rooms are well maintained, and there are many children's activities during the National Day. The buffet dinner and breakfast have few varieties and the taste is average, which does not match the standard five-star hotel.
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人您好,感謝您入住酒店並給予酒店環境高度認可。酒店位於大雁山風景區西麓,依山而建,坐擁鶴山天然氧吧,擁有悠然清新的後花園,賓客入邸酒店即沉浸於嶺南水鄉文化藝術氛圍中。入住酒店,您可享受健身中心,室內恆温泳池及小童樂園。每間客房擁有獨立觀景陽台,客房配有浴缸和淋浴間,可以助您恢復活力,商旅社交和休閑度假的優選之所。期待您再次光臨廣東鶴山方圓福朋喜來登酒店。祝生活愉快!