Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness8.8
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All reviews(55)
Positive reviews(22)
Reviews with photos/video(3)
Great location(11)
Awesome stay(9)
Great service(7)
Delicious breakfast(6)
Clean and tidy(5)
Ciprian Solomon
Economy Room
Stayed in Jun 2025
Couple
17 review
10/10
Outstanding
Posted on Jul 16, 2025
Very friendly and helpful personnel. The hotel is close to the Marina and other interesting places to visit. The area to visit in Crete is small. So everything is close. The rooms were clean. The only thing that was not working was the bathroom ventilation. But I guess it can be fixed easily.
I highly recommend this hotel.
Guest User
Family Room
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 15, 2025
The hotel is great
Location also great
Breakfast great
Room service very good
Cleanliness is good
Andrianos Michail
Standard Room
Stayed in Nov 2024
Family
17 review
9.5/10
Amazing
Posted on Jan 2, 2025
Great breakfast, nice location. We got one of the smaller rooms and the nicer ones would have made it nicer
Guest User
City View Room
Stayed in May 2024
Couple
1 review
9.5/10
Amazing
Posted on Jun 18, 2024
Great location for people using the ferry to get around and very close to good local restaurants and sites including archeological museum
Aya
Economy Room
Stayed in Apr 2024
Family
4 review
9.0/10
Great
Posted on May 19, 2024
Amazing location easy to walk to the main street.
Breakfast was pretty good.
room was clean bathroom too.
Guest User
Economy Room
Stayed in Apr 2024
Business traveler
1 review
8.0/10
Very Good
Posted on May 6, 2024
The Hotel itself is clean and convenient located nearby the Heraklion Harbour and city center. Note that you need to check in at the lato Hotel across the street. The annex lato is a separate building.
Guest User
Economy Room
Stayed in Nov 2023
Other
1 review
10/10
Outstanding
Posted on Dec 27, 2023
I had a lovely 2 days stay here! The staff was helpful and friendly, room service was excellent too! This was the nicest hotel for a great price! I chose the budget room and will come back again! Also, I really enjoyed the complimentary breakfast! Cheers!
T.Rosalin
Economy Room
Stayed in May 2023
Other
11 review
10/10
Outstanding
Posted on Jul 9, 2023
Nice and comfort hotel in town, spacious room and comfortable bed, good breakfast, lots of choices, really worth the money
Nasos
Economy Room
Stayed in Jul 2023
Couple
10 review
9.0/10
Great
Posted on Aug 29, 2023
Convenient city hotel. Was given a better room
Guest User
Economy Room
Stayed in Jun 2024
Family
1 review
9.0/10
Great
Posted on Jul 2, 2024
EXCELENTE
Tseng my
Economy Room
Stayed in Dec 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Feb 2, 2025
Position 100 points. We came by bus from Chania and the next stop was to take a boat to Santorini. The accommodation is a 10-minute walk from the bus station and the pier.
The museum is also within a 10-minute walk.
It is also within 1 km of the walking street.
The room facilities are very new and feel newly decorated.
The counter staff was great too.
Always provide me with help and never do things perfunctorily.
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6/8
leafflute2
Triple Room with City View
Stayed in Jul 2024
Couple
10 review
8.5/10
Very Good
Posted on Aug 30, 2024
The hotel is not bad, the hardware facilities are at the level of 3.5 stars to 4 stars, basically comparable to the domestic all seasons.
The hotel is in a good location, very close to the port, 10 minutes walk away. It is also close to the bus station, about 3 minutes walk, and you can take bus No. 02 directly to the Minoan Palace.
The front desk service is very good. Our last day was a morning flight and we needed to leave before 7 o'clock (the hotel provides breakfast from 7 o'clock). We told the front desk one day in advance, and they prepared a packed breakfast for us the next morning and called a taxi for us.
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들잡초
Triple Room with City View
Stayed in Apr 2024
Family
6 review
9.5/10
Amazing
Posted on May 23, 2024
This company operates two hotels. The location is good, but there is no parking lot. The cleanliness is acceptable, and the rooms are not large, but they are not bad for use. The lounge on the 7th floor overlooks the beach and the fortress area and the port.
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Niebeiyantiemuer
Triple Room with City View
Stayed in Jun 2024
Family
6 review
10/10
Outstanding
Posted on Aug 5, 2024
Convenient location, sanitary environment, good service!
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Guest User
Standard Room
Stayed in Jun 2023
Business traveler
17 review
10/10
Outstanding
Posted on Jul 18, 2023
Convenient transportation, good environment and sanitation