Best Haydock Hotels

Came here on a bus tour trip. Taken immediately by how modern our bedroom was and the facilities. Also very clean. Had dinner which was excellent. We had pate and mackerel to start, sea bream for mains with potatoes and veg and dessert of cheesecake. All excellent and very well served. As my title suggests, the best hotel yet on a bus tour. Well recommended.

Very quick and professional check-in The room was very nice and clean We had food Started with Pate, then chicken curry Followed by strawberry cheese cake The food was exceptional The breakfast was superb And the staff couldn't do anymore to make our stay a very good one Can easily recommend this hotel

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

What time is good: the room is clean, the bed is very comfortable, the breakfast is very good at your own expense, and the location is convenient near the train station. A lot of bad things: 1. Very noisy! Every night, I can immerse myself in hearing the people downstairs drinking and chatting and shooting the table until 12 o'clock in the evening! ! Close to the street, the car is also very noisy. Why can't the hotel give us a higher and quiet room without guests? I still wake up with earplugs at night. 2. The staff basically did not see it, and the staff was not there every time they passed the front desk. When I checked in, I didn't tell us where the breakfast was. 3. The first night was booked directly with the hotel, and the second night was Trip.com. When I checked in, my brother said that the room type for two nights was different, but they had no other guests staying the next day and should be able to leave us in the room for the first night. The next day when we went to confirm, they also said at first that we should be able to continue to live in today's room. The result made us wait for ten minutes and then said that we had to pay 20 pounds to continue to live in the previous room. 4. The hotel does not have a bathtub, the price is a four- or five-star hotel, the price is relatively low In short, I feel that the hotel cares more about running their restaurant and bar and adopts a waiver policy for the guest rooms.

Lovely clean hotel with plenty of shops nearby. Staff very friendly, room roomy and bed comfortable. Food excellent and reasonably priced. Would recommend and would definitely stay again.

Called in for a meal, menu reads well. Unfortunately the food was very disappointing, the staff were not very attentive at all, and we had to prompt the staff for anything we needed. Nothing was offered. No one asked how are meal was, tables were not cleared until the last minute. Even when we paid the bill not a word was said regarding how the meal or the evening was. No customer care what so ever. The food was not the best, the seafood linguine looked ok but you could only taste salt. The child’s dish was poor quality, and the kebab was poor as well, all in all very disappointing especially based on the standard and even more so if you consider the cost, I will definitely reconsider my choice of venue for my up and coming event next year based on the disappointment we endured at this meal.