Vienna Hotel (Harbin Railway Station, Jianguo Street)

Vienna Hotel (Harbin Railway Station, Jianguo Street) Reviews

Vienna Hotel (Harbin Railway Station, Jianguo Street)

No. 76 Jianguo Street, Daoli District, Harbin, Heilongjiang, ChinaSee Hotel Details
Vienna Hotel (Harbin Railway Station, Jianguo Street)
Vienna Hotel (Harbin Railway Station, Jianguo Street)Vienna Hotel (Harbin Railway Station, Jianguo Street)Vienna Hotel (Harbin Railway Station, Jianguo Street)
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Guest Reviews

8.7/10
351 review
Verified reviews
Location8.7
Amenities8.3
Service8.8
Cleanliness9.0
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All reviews(351)
Positive reviews(338)
Reviews with photos/video(25)
Great location(30)
Classy environment(22)
Friendly front desk staff(22)
Convenient location(19)
Easy to get around(14)
Perfect for business trips(10)
Strange smell in room(8)
Quiet & comfortable(7)
Negative reviews(13)
Wizard82
Standard Room (2 Beds)
Stayed in Dec 2022
Traveling with friends
7 review
9.0/10
Great
Posted on Jan 23, 2023
I am really satisfied with the service. Clean, very warm rooms, free drinking water, rich breakfast, amazing staff. The only down side is location but taxi is cheap. I highly recommend it!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Standard Room (2 Beds)
Stayed in Dec 2024
Other
8 review
10/10
Outstanding
Posted on Feb 3, 2025
Located in Jiangbei, it has an excellent geographical location, close to Central Street and Ice and Snow World. The room temperature is high and warm. The breakfast is good in Northeast China, with special dishes such as red sausage.
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Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
10/10
Outstanding
Posted on Apr 14, 2025
The hotel is relatively old, but the location is excellent, it is convenient to go anywhere, the breakfast is cost-effective, the service is good, and the items in the room are replaced in time every day.
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Response from Property: 尊敬的賓客： 您好！ 感謝您 5 分的點評哦！ 每個城市總會有讓人惦念的理由， 每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望 維也納會是您回憶裏最温馨最獨特的那個！常回 維也納建國街店看看哦， 祝： 安好！
Anonymous User
Standard Double Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel is very clean, the room is spacious and bright, the facilities are complete, and the bed is so comfortable that you can sleep until dawn. The service is also very good. I will stay here again next time I come to Harbin.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Traveling with friends
26 review
5.5/10
Posted on Sep 9, 2024
The hotel has a bad service attitude. There is only one person at the front desk and it takes a long time for customers to register. The room is too small and there is no way to pass between the two beds. The room switch is very inconvenient to use. It is recommended that this hotel be closed.
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Response from Property: Dear guest: Hello! Thank you for choosing Vienna. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Nizaijiuhaole，wofashiburangnidenghou
Standard Double Room
Stayed in Jul 2024
Couple
10 review
10/10
Outstanding
Posted on Aug 23, 2024
It is very close to the scenic spot, convenient for travel, the environment is also very good, you can also store your luggage, a very satisfactory trip, warm service, the surrounding restaurants are a little far
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Pingdong
Standard Room (2 Beds)
Stayed in Jun 2024
Family
15 review
10/10
Outstanding
Posted on Jul 5, 2024
Hygiene: The hotel facilities are a bit old, but there is no problem in using them. Environment: Located in the city, there are many residential areas around. It is convenient to travel, and meals can be solved with 30-40 yuan per person. A taxi can reach Harbin West Station for about 15 yuan. It is a 2-kilometer walk to Central Street.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
LIANG CHUNLING
Deluxe Double Room
Stayed in Nov 2024
Family
12 review
6.0/10
Posted on Dec 29, 2024
Not close to the train station, nor close to Central Avenue, expensive for this price, poor hygiene, relatively old hotel, nothing to eat for breakfast
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！ 非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促， 才能使我們不斷發現工作中的問題， 獲得改正和不斷進步。從您的點評中， 我們很遺憾的看到此次入住未能達到您的期望， 給您帶來的不便我們表示歉意。酒店管理層非常重視， 並已經做了認真的調查和及時的整改， 您的寬容和理解是對我們工作的鼓舞和支持！ 真誠期待您的再次光臨！
Daxiongzijiayou
Standard Double Room
Stayed in May 2024
Solo traveler
83 review
6.0/10
Posted on Jun 14, 2024
In general, the environment and facilities are all OK, not bad, but the hygiene needs to be improved (see pictures for details). This is a fair review, but what I am not satisfied with is that the clothes are still wet after three hours of drying in the dryer. I am speechless! I ordered this for the washing machine and dryer, but I was so disappointed 😞
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Response from Property: We are truly sorry for bringing you an unpleasant experience. It has rained heavily in Harbin these days. We are sorry that water has seeped into the windowsills. We will thoroughly remove and clean the seats. We wish you a happy life.
zctx17
Standard Room (2 Beds)
Stayed in Apr 2024
Business traveler
101 review
10/10
Outstanding
Posted on May 26, 2024
Vienna Hotel is very good, with a great location, convenient transportation and many places to eat. Although it is not very new, the facilities are well maintained and the room is clean and tidy. The front desk also helped me upgrade the room. The price is also very affordable, I will continue next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Other
1 review
10/10
Outstanding
Posted on Feb 1, 2025
It's really good. Recommended by a friend. The environment is clean and sanitary. The service attitude is also very good. I, a person with mysophobia, think it's good. I recommend everyone to stay here. The price is affordable. It is worth recommending
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Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Vienna Hotel Jianguo Street Branch looks forward to your visit again!
Guest User
Standard Double Room
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 17, 2024
Very satisfied with the service. Free room upgrade and free late check-out. Clean and tidy. Overall experience is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise. We will continue to work hard to improve ourselves. I wish you a happy life, smooth work, and happiness every day. Welcome to your next visit.
Anonymous User
Standard Double Room
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Oct 23, 2024
The service attitude is very good. We upgraded the room type and helped us carry our luggage. Thank you thank you 002
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best. , making your travel easy, pleasant and smooth. We look forward to your visit again and experience the different style of Vienna. Wish you all the best!
Guest User
Standard Double Room
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 9, 2024
The hotel service is good, clean and safe. I will book it every time I go on a business trip.
Original TextTranslated by Google
Response from Property: Nothing is as good as your praise and affirmation. Seeing your high evaluation, Xiaowei is really beyond words. At the same time, Xiaowei will work harder~
Ghost Traveller
TRIPLE DELUXE
Stayed in Nov 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Dec 31, 2024
The hotel is clean and nice. Check-in and check-out times are very generous.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden duty to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!