His and her hotel (Harbin West Railway Station Branch) Guest Reviews
4.6/5
Very Good
139 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(139)
Positive reviews(136)
Reviews with photos/video(65)
Classy environment(14)
Easy to get around(14)
Large rooms(9)
Close to metro(6)
Many amenities(5)
Friendly front desk staff(5)
Convenient for shopping(4)
Good sound insulation(2)
Negative reviews(3)
Guest User
Selected "Premium King Room [Dyson Hair Dryer+Refrigerator+Air Conditioning+Washing Machine]
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Transport is convenient there. Didi is everywhere. Spacious hotel. Near to haxi walking street.
Response from Property: thanks
Veronique9122
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Dec 2024
Travel with friends
6 review
3.0/5
Posted on Jan 11, 2025
A room that can’t close toilet door.
Even WiFi router all looks very broke
Seem like unwell keep.
Response from Property: I'm sorry, we'll correct it. Thank you for your feedback.
Anonymous User
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Nov 2024
Family
3 review
4.0/5
Very Good
Posted on Jan 15, 2025
Im booked 2 bedroom but when i arrived the room that they gave us its just a studio room and they said they not have 2 bedroom in their hotel so it means they advertise their hotel with fake photo. Please trip.com investigate their hotel adv. Its make me must spend more money yo booked a room
Response from Property: Hello, there are two beds in the family room. The room area is the same, but the location of the bathroom is different. I am deeply sorry for the misunderstanding caused by the language barrier. I sincerely apologize to you. We will modify the label.
Mohd Nizam
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Nov 2024
Family
29 review
5.0/5
Outstanding
Posted on Dec 26, 2024
very good accommodations for us at Harbin 👍👍👍👍
Response from Property: Thank you very much.
Wsl80
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Dec 2024
Family
8 review
4.7/5
Amazing
Posted on Jan 22, 2025
the room is big and overall is ok..
Response from Property: thank you
Guest User
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Jan 1, 2025
All Good
Response from Property: 🤝
Guest User
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Dec 2024
Family
2 review
1.0/5
Posted on Jan 28, 2025
The room was very bad, dirty, and cold. Most importantly, some disposable bath towels are charged. I didn’t see it written on it. I’d rather avoid this trap.
Original TextTranslated by Google
Response from Property: Is it meaningful to deliberately give a bad review just because of 8 yuan? You said you don't have the money, I can give it to you.
Anonymous User
Selected "Premium King Room [Dyson Hair Dryer+Refrigerator+Air Conditioning+Washing Machine]
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
This time I came to Erbin and booked accommodation in advance. I chose this hotel after a long time. When I arrived, the front desk lady was very enthusiastic to help us with our luggage and arrange the room. Everything was very good! And later we asked for a late check-out, and she was very considerate of us, fearing that it would not be cost-effective. The room has floor heating and air conditioning, so it is not cold at night. The most important thing is that it is very close to various attractions and it is easy to get a taxi. Recommended! Oh, there is also! You can see a super beautiful sunset in the room~
Original TextTranslated by Google
Response from Property: Thank you for your support
svetlana
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very convenient location - next to the metro, Wanda Plaza, Western railway station. The girl at the reception is very nice, helps and solves problems instantly
There were 2 large beds in the room. At our request, we were given a third blanket. It was warm and cozy. There was no smell of cigarettes in the hallway.
Thank you for the time spent.
Original TextTranslated by Google
Response from Property: Thank you. Thank you for your support!
Guest User
Selected "Premium King Room [Dyson Hair Dryer+Refrigerator+Air Conditioning+Washing Machine]
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very good, worth recommending! Convenient and easy to find. Just ask the store if you have fun. Good recommendation…………………………………………..
Original TextTranslated by Google
Response from Property: thank you for your support
Anonymous User
Selected "Premium King Room [Dyson Hair Dryer+Refrigerator+Air Conditioning+Washing Machine]
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
good,,,,,,
Hygiene: clean,
The service was excellent.
Facilities: Very complete. There's a lot of space inside and it's very close to the station. Very close. Very convenient. Um. . . . . . . . . .
Original TextTranslated by Google
Response from Property: thank you for your support
Guest User
Preferred Projection King Room With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Clean, tidy, quiet, sufficient supplies, good lighting, warm decoration, good lighting, wide view, panoramic view of Haxi Station, suitable temperature, moderate humidity, very satisfied. Especially the girl at the front desk is attentive and warm-hearted.
Original TextTranslated by Google
Response from Property: Thank you for your support!
Chuzhixiangwan
Warm "Family Suite With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The room was very clean and soundproofed very well. The two ladies at the front desk are very beautiful, have a good attitude, and are very patient. Very cost-effective
Original TextTranslated by Google
Response from Property: thank you for your support
Guest User
Selected "Premium King Room [Dyson Hair Dryer+Refrigerator+Air Conditioning+Washing Machine]
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
1 The geographical location is excellent, with Chengxiang Road Subway Station and Harbin West Station nearby, making it convenient to go wherever you want to go.
2 The house is clean and smell-free, spacious and bright. The bathtub, tea seat and bar are suitable for business trips (special tickets can be issued).
3 Refrigerators, washing machines, range hoods, air conditioners, electric heaters, and giant-screen theaters (with screen projection) are the first choice for families with children.
4 The price is fair and the most important thing is that the boss is nice.
Original TextTranslated by Google
Response from Property: thank you for your support
Guest User
Classic Ocean King Room With Dyson Hair Dryer, Air Conditioning, Refrigerator, And Washing Machine
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel is located near Harbin West Railway Station. There are also subway stations nearby, very close! It’s very convenient to travel by train or subway, and the taxi response is very fast. There are all kinds of takeaways nearby. It’s not out of the way. The sister at the front desk has a super good service attitude. One time my child had a problem with the door lock in the middle of the night, she rushed to help immediately. There was a shortage at night. Whatever you need or need will be delivered quickly. Any problems on WeChat are actively resolved, and the tone is very friendly, which is very consistent with our impression of Northeastern sisters! Enthusiastic, straightforward and fully equipped. The family suite has a projector. The twin room we stayed in is also equipped with a TV, washing machine and refrigerator. Basics such as shower gel and shampoo are prepared. The room in the family suite is well decorated. There are six elevators in the building where the B&B is located. It is very fast to go up and down without waiting for the elevator. It is very clean❗️❗️❗️My sister has sensitive skin, so she told me that she did not feel itchy at all when she stayed at the B&B this time. The walls and floors are very clean, and the bathroom has no peculiar smell. Full marks to the cleaning lady~ A great travel experience! !
Original TextTranslated by Google
Response from Property: thank you for your support