Sheraton Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Sheraton Hanoi Hotel
No.5 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, 10000, Vietnam
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The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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We Price Match
Last booked 20 hrs ago
Highlights
Ideal location
Airport pick-up available
Free parking
Delicious breakfast
Lots to doAmenities
Sunbathing area
Outdoor swimming poolFree
Sauna
Spa
Massage room
Executive lounge
GymFree
Private parkingFree
All Amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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4.3/5
Very GoodSecond time staying in this hotel. Very good.
All 63 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.2 km)
Train: Hanoi Railway Station
(5.3 km)
Train: ga Phúc Yên
(32.6 km)
Landmarks: Chùa Kim Liên
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
63 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.1
- Location4.3
- Service4.3
Average for similar properties in Hanoi
AI Summary
Located near West Lake, the accommodation provides easy access to amenities and transportation. Guests enjoy a variety of breakfast options and appreciate the helpful, Korean-speaking staff. Some find it overpriced.
Karen Grace
December 11, 2024
My stay at the Sheraton Hotel was absolutely fantastic! From the moment I arrived, the service was exceptional. The front desk staff was friendly and efficient, making check-in a breeze. The room was spacious, modern, and spotless, with a very comfortable bed and all the amenities I could ask for. I especially appreciated the high-quality toiletries and the in-room coffee maker. The hotel's location was also ideal, with easy access to [mention nearby attractions or business centers]. I enjoyed the delicious breakfast at the restaurant and the cozy ambiance of the lobby bar. The pool and fitness center were well-maintained, and I had a relaxing time there. I highly recommend the Sheraton for anyone looking for a luxurious, yet comfortable stay, and I will definitely return on my next trip!
Ava
November 12, 2024
It would be better if there was an option to pay without pre-authorization
Original TextTranslation provided by Google
Guest User
October 19, 2024
設施：很好
衞生：很好
環境：很好
Translate
Guest User
September 19, 2024
The pool was beautiful and the best. The front desk was also polite and I would like to stay here again. The breakfast was delicious and the pho had two different flavors.
Original TextTranslation provided by Google
Guest User
August 2, 2024
The price/performance ratio is not high. Although it is a well-known hotel, the facilities are old!
I was given a family room when I checked in. The two rooms were connected but locked. I felt unsafe, so I asked to change to another room (820), but I found that the floor was dirty! I thought it was okay because I arrived too late, but on the second night I found that the pre-authorization for check-in was not cancelled, and the amount was still on my bill. I contacted the hotel and it was cancelled. I want to ask if I would be charged extra if I didn't find it?
Original TextTranslation provided by Google
Guest User
July 30, 2024
The facilities are relatively old, and there is a slight musty smell in the room. The location is good, next to Hanoi West Lake, and the surrounding environment is good. There are not many varieties of breakfast options.
Original TextTranslation provided by Google
Guest User
July 23, 2024
環境還不錯
Translate
Guest User
July 15, 2024
房間佈置很温馨舒服喔
Translate
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Free
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Tennis court
Billiards room
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Bicycle rental
Additional charge
Laundry room
Spa
Gym
2 Restaurants
Conference room
Multi-function room
2 Restaurants
Oven D'or Restaurant
Cuisine: Asian, Japanese, Korean, Seafood, Sushi, Vietnamese
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly
Business hours: [Mon - Sun] 06:00-20:00
Hemispheres Steak & Seafood Grill
Cuisine: Seafood, Steakhouse
Open for: Dinner
Special dietary options: Vegetarian
Ambience: Romantic
Business hours: [Mon - Sun] 18:00-22:30
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool bar
Pool umbrellas
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Free
Bicycle rental
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Japanese
Korean
Vietnamese
Food & Drink
Cafe
Room service
Lobby bar
Snack bar
Health & Wellness
Billiards room
Tennis court
Gym
Free
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Hairdressing
Manicures
Hair removal
Personal trainer
Public Areas
BBQ
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Ventilation system
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Laundry room
Facilities for Children
Children's meals available
Books and videos for kids
Children's pool
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Coworking spaces
Accessibility
Accessible rooms available
Assistive listening devices
Braille signs
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra crib: Free |
Children 2 years old and over | VND 690,000 (approx. PHP 1,581.49) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. PHP 567.28) per person |
Children 12–17 years old | VND 495,000 (approx. PHP 1,134.55) per person |
Adult | Buffet:VND 495,000 (approx. PHP 1,134.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.