22Land Heritage Hotel & Retreat

22Land Heritage Hotel & Retreat Reviews

22Land Heritage Hotel & Retreat

number 5, 82/1 alley, Dich Vong Hau ward, Quan Cau Giay, Hanoi, VietnamSee Hotel Details
22Land Heritage Hotel & Retreat
22Land Heritage Hotel & Retreat22Land Heritage Hotel & Retreat22Land Heritage Hotel & Retreat
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.4/10
Very Good
120 review
Verified reviews
Location8.2
Amenities8.3
Service8.6
Cleanliness8.7
Filter by:
Sort by:
All reviews(120)
Positive reviews(113)
Reviews with photos/video(45)
Great service(35)
Awesome rooms(21)
Awesome amenities(16)
Well designed(13)
Perfect for business trips(12)
Well decorated(10)
Average sound insulation(7)
Great value for money(5)
Negative reviews(7)
Nick Nguyen 1801
Deluxe King Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 26, 2025
22 Land Heritage Hotel has very good service quality. I was really satisfied with my room. The equipment in the room is very modern, fragrant and pleasant rooms. The hotel's breakfast is very thoughtful
Response from Property: On behalf of 22Land Heritage Hotel, we are incredibly grateful that you took the time out to share your feedback with our property. Your feedback is a great motivation for us to constantly improve our services. We hope that we will have more chances to serve you, your family and your friends again in the near future.
Anonymous User
Executive King Room
Stayed in Feb 2025
Business traveler
127 review
8.5/10
Very Good
Posted on Mar 15, 2025
Overall a clean room. The breakfast is not fantastic but ok. Not convenient location
Response from Property: Firstly, 22Land Heritage Hotel would like to thank you very much for choosing our services and for sharing your experience worldwide. It was a great pleasure for 22Land Heritage Hotel to be your accommodation. Your perfect experiences were actually our final service goal.
Gerhard Ede
Suite With Balcony
Stayed in Jun 2025
Business traveler
22 review
9.0/10
Great
Posted on Aug 1, 2025
Price/Quality very good. Take the suite which has balcony and sitting area. Breakfast is ok, reception very helpful. One problem is that the location is not correct for grab and Google map. Is 5 minutes walking away.
Response from Property: Thank you very much for your review. We are very delighted that you had a great time at our hotel.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.
Mina Le
Deluxe King Room
Stayed in Jan 2025
Business traveler
16 review
8.0/10
Very Good
Posted on Feb 25, 2025
Bussiness trip in Hanoi, choose this hotel, the place is good and clean
Response from Property: On behalf of 22Land Heritage Hotel, we are incredibly grateful that you took the time out to share your feedback with our property. Your feedback is a great motivation for us to constantly improve our services. We hope that we will have more chances to serve you, your family and your friends again in the near future.
Sangyeob
Premier Suite
Stayed in Oct 2024
Solo traveler
4 review
5.0/10
Posted on Nov 5, 2024
This hotel was very nice before the owner and operation team changed. Now the hotel changed almost everything except room design. Amenity is low quality. Brakfast was poor, service level is low. A glass cup in the guest room was dirty.
Response from Property: Dear valued customers, we are very sorry for your dissatisfaction during this stay. We hope you can give us a chance to correct these shortcomings and hope to serve you at the next stay. We are grateful for your reviews and we're very sorry for your uncomfortable!
Guest User
Deluxe King Room
Stayed in Sep 2024
Family
14 review
8.5/10
Very Good
Posted on Oct 15, 2024
The decor was modern and stylish, creating a welcoming atmosphere. While the breakfast was fair, offering a decent selection, the real highlight was the thoughtful gesture for my birthday. The staff surprised me with a bottle of red wine, which added a special touch to my celebration. Overall, it was a lovely experience, and I appreciated the combination of design and hospitality. Would recommend!
Response from Property: We are delighted to know that you had a comfortable stay at our hotel. Thank you for taking your valuable time to share this feedback with us. We are pleased to be able to make your stay memorable. Especially in the large and beautiful room, delicious breakfast... We look forward to welcoming you back in the near future.
LANSSON
Executive King Room
Stayed in Dec 2024
Couple
6 review
3.0/10
Posted on Jan 12, 2025
no water supply in the morning....floor is dirty....bad location, so far away from the Old Town Quarter. it needs to take 30mins to the Old Town Quarter by Grab Taxi.
Response from Property: We sincerely apologize for this problem of yours. We really appreciate your opinion, we will try to handle the problem and bring a better quality. Thank you for choosing our hotel to stay, we hope to be able to serve you with a better quality and suitable for your needs. Once again we thank you and sincerely apologize to you.
Hihijai
Deluxe King Room
Stayed in Feb 2024
Other
94 review
10/10
Outstanding
Posted on Mar 11, 2024
The hotel is beautifully designed. The staff are very attentive and accommodating. Everything is so beautifully crafted and I definitely enjoyed my stay here.
Response from Property: On behalf of 22Land Residence Hotel, we are incredibly grateful that you took the time out to share your feedback with our property. Your feedback is a great motivation for us to constantly improve our services.We hope that we will have more chances to serve you, your family and your friends again in the nearest future.Kind regards!
Anonymous User
Premier Suite
Stayed in Dec 2024
Couple
90 review
7.5/10
Posted on Jan 8, 2025
Top quality, good price, helpful staff. The hotel has style.
Response from Property: First of all, thank you for choosing 22Land for your stay. On behalf of our hotel, we appreciate your review. Your comments make us better and better. It must be our honor to serve you. We hope that we can serve you again and again in the future. Thank you so much.
Guest User
Deluxe King Room
Stayed in Dec 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 21, 2025
Nice little Gem , tucked away from main traffic.
Response from Property: First of all, thank you for choosing 22Land for your stay. On behalf of our hotel, we appreciate your review. Your comments make us better and better. It must be our honor to serve you. We hope that we can serve you again and again in the future. Thank you so much.
Zawanah Ibrahim
Winter Luxury Suite
Stayed in Nov 2023
Business traveler
16 review
10/10
Outstanding
Posted on Dec 19, 2023
Comfiest big room. Clean and nice bathroom. Great service and good breakfast. Highly recommended
Response from Property: Dear Sir/Madam,Firstly, 22Land Heritage Hotel & Retreat would like to thank you very much for choosing our services and for sharing your experience on the worldwide. It was a great pleasure for 22Land Residence Hotel to be your accommodation. Your perfect experiences were actually our final service goal.With our best regards!
Lawrence Moses
Deluxe King Room
Stayed in Feb 2024
Couple
3 review
8.0/10
Very Good
Posted on Mar 27, 2024
The service that I received from the front desk people and the restaurant people was absolutely excellent they were so polite helpful and couldn't have been more dependable than I could ever imagine. They all deserve recognition and praise.
Response from Property: It has been a great pleasure to know that you enjoy your stay recently at Smarana Hanoi Heritage. I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks. It means the world to us!
Ghazal Marvi
Deluxe King Room
Stayed in Feb 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 13, 2024
Wonderful hotel. Exceptional service, gorgeous decor, great facilities. I had a very comfortable stay here and will definitely be back. I highly recommend the spa!
Response from Property: On behalf of 22Land Residence Hotel, we are incredibly grateful that you took the time out to share your feedback with our property. Your feedback is a great motivation for us to constantly improve our services.We hope that we will have more chances to serve you, your family and your friends again in the nearest future.Kind regards!
Guest User
Winter Luxury Suite
Stayed in Feb 2024
Business traveler
70 review
7.0/10
Posted on Mar 24, 2024
Spot lights are too much in the room. It is not suitable. Employees are very friendly.
Response from Property: Cảm ơn quý khách đã lựa chọn lưu trú tại 22land Heritage Cau Giay. Hẹn gặp lại quý khách những lần lưu trú tiếp theo tại khách sạn chúng tôi!
SallyPham
Deluxe King Room
Stayed in Nov 2024
Business traveler
13 review
2.5/10
Posted on Jan 1, 2025
Noisy from day to night time
Response from Property: Dear valued customers, we are very sorry for your dissatisfaction during this stay. We hope you can give us a chance to correct these shortcomings and hope to serve you at the next stay. We are grateful for your reviews and we're very sorry for your uncomfortable!