Art Hotel Ha Noi

Located in the very heart of Old Quarter but off the main drag. Lovely vegan restaurant Dana just in front.

Booked this hotel as we needed a place to rest and put our luggage during the day before we hop onto the 11.30pm Sapa sleeper bus. The price was within our budget since we just need it for a couple of hours. The room is quite run down and has a smell of old furnishing with not much of ventilation. Do take note that there is a pub downstairs and music will be played during the night. Additionally, the lane in front of the hotel is not accessible to cars and therefore, you will need to board/alight from a car/mini-bus at the lane adjacent to it. Overall, for the good location at low price, we didn’t regret booking this hotel.

Good location and convenient as there is quite a lots of restaurants / cafe nearby within walking distance.

Review for Art Hotel – Extremely Disappointing Experience I rarely leave reviews, but our stay at Art Hotel was so disappointing that I felt compelled to share our experience. Firstly, the hotel was nothing like what was shown or described on their website. The photos are clearly photoshopped and do not reflect the actual condition of the property. Everything from the ambiance to the amenities was misrepresented. Upon arrival, we had to navigate through a mess of tightly packed motorbikes just to reach the entrance. There was no elevator access from the ground floor, so we had to carry our suitcases up several flights of stairs—definitely not ideal after a long journey. The room that was allocated to us was not the one we booked. When we entered, we were shocked to find it clearly had not been cleaned. The bedsheets and towels were dirty, and the bathroom was in an equally unacceptable condition. The towel we were given was so small it was only suitable for a toddler. The entire room felt gloomy and claustrophobic—almost like a prison cell. I raised all of these issues with the manager and showed him our booking confirmation. To his credit, he did move us to the correct room after acknowledging the mistake—but that doesn’t excuse the overall lack of cleanliness and misrepresentation. I tried uploading some videos but I couldn’t as Trip review doesn’t allow videos. Overall, I do not recommend Art Hotel. What you see on the website is absolutely not what you get. Save yourself the trouble and look elsewhere.

I had a lovely stay at Art Hotel Hanoi! The location is perfect right in the heart of the Old Quarter and close to many must-visit spots. I really appreciated the warm hospitality. I arrived before check-in time, and they kindly took care of my luggage until the room was ready. A big thank you for the sweet birthday card I truly loved the thoughtful gesture! Highly recommend this place for a cozy and convenient stay in Hanoi. 💛

The actual hotel so much different from photo.Good thingbisbits located in the old quarters.many eateries and shops within walking distance. Convenient.Good place to relax