Diamond Westlake Suites
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Diamond Westlake Suites

96 To Ngoc Van Street, Quan Tay Ho, Hanoi, 100000, Vietnam
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hotel overview picture
Last booked 4 hrs ago
Highlights
Varied breakfast
Airport pick-up available
Ideal location
Comfy rooms
Great views
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Priority airport pick-up
Car rentals
Basketball court
All amenities
Property Description
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
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8.5/10
Very Good
The hotel was super nice. Good pool, food was nice thank you
All 250 reviews
Surroundings
Airport: Noi Bai International Airport
(20.5 km)
Train: ga Long Biên
(4.9 km)
Train: Sapa Train
(6.5 km)
Landmarks: Bubble House West Lake
(410m)
Landmarks: Ho Tay Water Park
(730m)
Landmarks: Vietnam Museum of Literature
(740m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2

Studio

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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6

Three Bedroom Villa

1 Double bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

One Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Two Bedroom Apartment

1 Single bed and 1 Queen bed
91m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability

Guest Reviews

8.5/10
Very Good
250 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness8.7
  • Amenities8.4
  • Location8.5
  • Service8.3
Average for similar properties in Hanoi
Most Mentioned
Review summary
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Location: The hotel is located by West Lake, allowing guests to enjoy a quiet environment away from the hustle and bustle of Hoan Kiem. Despite its distance from downtown, it offers a complimentary shuttle service to popular attractions and nearby Lotte Mall.(based on 28 reviews)
C‍B‍r‍o‍o‍k‍s
November 12, 2025
The room was clean and tidy and had all working facilities. The service was friendly and the facilities within the hotel were very good, with free bicycle rental/pool/gym and so on. We knew the location beforehand but should be considered by others as around 20-30 minutes from the centre. That said there is also a free shuttle bus 4 times a day that we availed. Overall then recommended.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
amazing food and hotel. friendly and helpful staff. we were sad to leave. went back for a second stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2025
hotel charge me for changing bed **** 253000 vnd i dnt knw every day room service hotel why charge me
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 8, 2025
There is no shortage of things to do with kids at this place. An awesome pool, driving range for golf, badminton, table tennis, billiards. Keeps them entertained indefinitely
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2025
This is a great hotel to go to with small children. All the amenities have free hire (i.e tennis rackets for the tennis courts). The coach they run 4 times a day for free goes into the old quarter of Hanoi. I thought this hotel was great value.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2025
Nice hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2025
The staffs are  nice and helpful. Room is clean. My child likes the pool very much. This is the mostly recommend resort in Ha noi
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
very bad reception stuff and not professional customer service. the location is not easy to find . the apartment is clean with good furniture. the breakfast was not bad but very limited choices.

Services & Amenities

Outdoor swimming pool
Gym
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineContinental
StyleBuffet
AgeFee
Children 11 years old and under
VND 150,000 (approx. PHP 333.59) per person
Children 12–17 years old
VND 250,000 (approx. PHP 555.98) per person
Adult
Buffet:VND 250,000 (approx. PHP 555.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1998
  • Renovated: 2022
  • Number of Rooms: 165
Phone:+84-24-37180888
Email:enquiry@diamondwestlake.vn
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.

Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.

Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What’s the cancellation policy at Diamond Westlake Suites?

The cancellation policy at Diamond Westlake Suites depends on your room type and booking terms.

What are the check-in and check-out times at Diamond Westlake Suites?

Check-in at Diamond Westlake Suites starts from 14:00, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at Diamond Westlake Suites?

Popular amenities and services at Diamond Westlake Suites include Shuttle service.

Is breakfast available at Diamond Westlake Suites?

Yes, Diamond Westlake Suites provides breakfast. Options include Continental.

Are pets allowed at Diamond Westlake Suites?

No, pets are not allowed at Diamond Westlake Suites.

Does Diamond Westlake Suites have a restaurant on-site?

Yes, Diamond Westlake Suites features an on-site restaurant serving Japanese cuisine.

How do I get to Diamond Westlake Suites from the nearest airport?

The nearest airport is Noi Bai International Airport, located about about 28 mins from hotel by car (20.5 km) away.

Does Diamond Westlake Suites offer airport transfer services?

Yes, Diamond Westlake Suites offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport23.47KM
Nearest Train Stationga Long Biên
Distance to Train Station4.87KM
Average Price FromPHP6730
Hotel Star Rating5