Diamond Westlake Suites
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Diamond Westlake Suites
96 To Ngoc Van Street, Quan Tay Ho, Hanoi, 100000, Vietnam
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Last booked 1 hr ago
Highlights
Varied breakfast
Cozy rooms
Lots to doAmenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Priority airport pick-up
Car rentals
Basketball court
All amenities
Property Description
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
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8.5/10
The hotel was super nice. Good pool, food was nice thank you
All 227 reviews
Surroundings
Airport: Noi Bai International Airport
(20.5 km)
Train: ga Long Biên
(4.9 km)
Train: Sapa Train
(6.3 km)
Landmarks: Bubble House West Lake
(410m)
Landmarks: Ho Tay Water Park
(730m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Three Bedroom Villa
1 Double bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
One Bedroom Apartment
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Two Bedroom Apartment
1 Single bed and 1 Queen bed
91m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
8.5/10
Very Good
227 reviews
- Cleanliness8.7
- Amenities8.5
- Location8.5
- Service8.4
Average for similar properties in Hanoi
Review summary
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Location: The hotel is located by West Lake, allowing guests to enjoy a quiet environment away from the hustle and bustle of Hoan Kiem. Despite its distance from downtown, it offers a complimentary shuttle service to popular attractions and nearby Lotte Mall.(based on 24 reviews)
Carmen Theresa
July 24, 2025
amazing food and hotel. friendly and helpful staff. we were sad to leave. went back for a second stay.
Guest User
August 12, 2025
Nice hotel.
YUEN MAN
August 26, 2025
The staffs are nice and helpful. Room is clean. My child likes the pool very much. This is the mostly recommend resort in Ha noi
Ahmed
July 20, 2025
very bad reception stuff and not professional customer service. the location is not easy to find . the apartment is clean with good furniture.
the breakfast was not bad but very limited choices.
Nang Htwe
December 31, 2024
The breakfast was not good and the breakfast box was very boring .When we had a trip to halong bay , the restaurant was not open.We hadto skip breakfast.Very bad. The roomwas very big
Badrahce
February 15, 2025
The hotel was super nice. Good pool, food was nice thank you
Guest User
April 24, 2025
Too far from downtown. But They have shuttle 9,11am
and 2time afternoon. Not easy to get grab taxi
30years old resort, old room key system. 1st roomkey
had problem, so I asked to change room, but they refused and later manager came to room , and finally manager Mr. Tung changed room to C-506.
Thank you Mr. Tung
시내에서 너무 멀지만 , 하루4번의 셔틀버스가 있어서 좋았읍니다. 30년된 오래된 리조트로 구조가 복잡하여, 다니기에 불편했읍니다. 방키에 문제가 있어 , 방을 바꾸어 줄걸 요청했지만 , 로비의 직원들은 거절해서, 다시전화하고 기다리니, 매니저인 미스터 Tung이 방으로 와서 확인하고, 방을 바꾸어 주었읍니다
Chee Choong
April 20, 2025
It’s a service apartment with full kitchen and washing machine. All’s decent with beach resort feeling including the toilet which is basic with no frills. A small supermarket available. Walking out to To Ngoc Vân is a 15 min walk to the Main Street .
Services & Amenities
Most popular amenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Priority airport pick-up
Car rentals
Basketball court
Tennis court
Billiards room
Squash court
Table tennis room
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Outdoor swimming pool
Gym
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool umbrellas
Opening times
Parking
Parking
Valet parking
Transportation
Taxi booking service
Car rentals
Shuttle service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Bicycle rental
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Vietnamese
Food & drink
Convenience store/kiosk
Cafe
Lobby bar
Room service
Health & wellness
Billiards room
Table tennis room
Tennis court
Squash court
Golf course
Gym
Sauna
Sunbathing area
Basketball court
Mini golf
Activities
Gaming area
Public areas
Shopping mall
PA and sound system
Non-smoking floor
Elevator
BBQ
Picnic area
Smoking area
Garden
ATM
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's toys
Playground
Childcare service
Additional charge
Kids' board games/puzzles
Kids' club
Children's pool
Business services
Conference room
Postal service
Fax/copying service
Accessibility
Pool hoist available
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 11 years old and under | VND 150,000 (approx. SAR 21.30) per person |
Children 12–17 years old | VND 250,000 (approx. SAR 35.50) per person |
Adult | Buffet:VND 250,000 (approx. SAR 35.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2022
- Number of Rooms: 165
Phone:+84-24-37180888
Email:enquiry@diamondwestlake.vn
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What’s the cancellation policy at Diamond Westlake Suites?
The cancellation policy at Diamond Westlake Suites depends on your room type and booking terms.What’s the cancellation policy at Diamond Westlake Suites?
What are the check-in and check-out times at Diamond Westlake Suites?
Check-in at Diamond Westlake Suites starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Diamond Westlake Suites?
What amenities, facilities, and services are offered at Diamond Westlake Suites?
Popular amenities and services at Diamond Westlake Suites include Shuttle serviceWhat amenities, facilities, and services are offered at Diamond Westlake Suites?
Is breakfast available at Diamond Westlake Suites?
Yes, Diamond Westlake Suites provides breakfast. Options include Continental. Is breakfast available at Diamond Westlake Suites?
Are pets allowed at Diamond Westlake Suites?
No, pets are not allowed at Diamond Westlake Suites.Are pets allowed at Diamond Westlake Suites?
Does Diamond Westlake Suites have a restaurant on-site?
Yes, Diamond Westlake Suites features an on-site restaurant serving Japanese cuisine.Does Diamond Westlake Suites have a restaurant on-site?
How do I get to Diamond Westlake Suites from the nearest airport?
The nearest airport is Noi Bai International Airport, located about about 28 mins from hotel by car (20.5 km) away.How do I get to Diamond Westlake Suites from the nearest airport?
Does Diamond Westlake Suites offer airport transfer services?
Yes, Diamond Westlake Suites offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Diamond Westlake Suites offer airport transfer services?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 21.65KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 4.87KM |
| Average Price From | SAR445 |
| Hotel Star Rating | 5 |