Golden Time Hostel 3

Golden Time Hostel 3 set the perfect tone for our entire Northern Vietnam adventure. The receptionist, Thuc, and the incredibly friendly manager, Mr. Tony, went above and beyond to help us settle in and thoroughly plan our trip. I had been in contact with Thuc since September, after booking the hostel. He was extremely helpful in explaining everything and confirming my booking. They arranged a luxury van to pick us up from the airport at a minimal cost, and that experience led us to hire a luxury van for our roundtrip journey to Sapa. It was a last-minute request, but Mr. Tony managed to arrange it seamlessly. It was a delight. Unfortunately, due to our limited time in Hanoi and Sapa, we couldn't stay longer at their hostel. I would highly recommend this hostel to everyone. The top-notch service and hospitality were amazing and unforgettable. The hostel is located in the heart of the Old Quarter, making it easy to walk to any destination. Cafe Giang is just a few steps away. It was definitely a memorable experience and a perfect first day in Hanoi. Note: The hostel is quite small, and there are no elevators, so be prepared to navigate stairs with your luggage. This wasn't an issue for us, as the service and hospitality were exceptional.

The hotel is a little outdated. Beds were comfy and the front desk staff were really nice.

I booked this hotel because it got good ratings in TA, and had nice photos both in TA and other hotel booking sites, and thought it was very good value for what it offered. I took the 23 dollar room -- quite cheap actually, but I should have known better. Have stayed elsewhere in Hanoi for a few dollars more and had excellent experience (unfortunately no rooms were available anymore for the late booking i made), so I thought it would be comparable. Wrong. And here are my photos to prove it. Service was okay, staff were friendly and accommodating. I liked the quiet in the room (aircon was surprisingly very quiet), room and bathroom were very clean, bed mattress and pillows were good (didn't have breakfast there, so could not comment). Nothing, however, to rave about as most reviews here seem to. Perhaps they have rooms indeed which were much better than mine, still there is some deception because they never show in any photo (in any booking site) the smaller, basic rooms with uneven floors and walls, horrible wardrobe, and the cramped bedroom/bathroom. It makes me wonder if those photos of nice, large, luxurious-looking bedrooms they show are in this hotel at all. Still, for a few hours of stay (which was my case), it is not bad overall.

I had such a wonderful stay with the golden hostel 3! Especially with Juli, she gave me wonderful advice on where to eat and what to see during my stay in Hanoi! She showed me a beautiful temple and delicious local deserts. She was also able to reccomend high quality excursions, such as our spa day, and was able to provide fair and affordable prices. Even got a free upgrade on my room upon arrival. Rooms were clean and comfortable. Definitely will stay here again if I ever find myself back in Hanoi. A wonderful experience for sure!