Guest User
March 5, 2025
There was garbage everywhere, an old man with a foul odor, and the bed was full of dirty food crumbs. My partner said he also saw an unknown wound on his body oozing pus. When I contacted the platform, it just shirked responsibility, saying it was the hotel's problem, and the hotel would not allow a refund.
Doesn't the platform have its own responsibilities? Doesn't it put such garbage listings up without review? The environment is not bad for a youth hostel, but the guests have caused the environment to be very bad, and there is no management at all. Is this allowed?
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