22Land Moon West Lake
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
22Land Moon West Lake
185 Trích Sài, Quan Tay Ho, Hanoi, 100000, Vietnam
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We Price Match
Last booked 4 hrs ago
Amenities
Public parking
24-hour front desk
Luggage storage
Cafe
Taxi booking service
Currency exchange
Wi-Fi in public areasFree
Lockers available
All amenities
Property Description
At MOON West Lake Serviced Apartment, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Amenities at taxi offered by MOON West Lake Serviced Apartment simplify the organization of your excursions, tourist activities, and other adventures in Hanoi. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the serviced apartment's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at MOON West Lake Serviced Apartment. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.
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8.2/10
Nice location with Japanese restaurants and nice lake view
All 123 reviews
Surroundings
Airport: Noi Bai International Airport
(21.7 km)
Train: Sapa Train
(5.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
JUNIOR SUITE LAKE VIEW
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Lake view
Toothbrushes
Check Availability
28
PENTHOUSE DUPLEX
2 bedrooms: 2 queen beds | 1 living room
60m² | Floor: 7
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
15
EXECUTIVE CITY VIEW
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
29
DELUXE PART LAKE VIEW
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Toothbrushes
Check Availability
18
STANDARD DOUBLE
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
123 reviews
Verified Reviews- Cleanliness8.0
- Amenities7.9
- Location8.5
- Service8.2
Average for similar properties in Hanoi
AI Summary
Guests appreciate the clean, comfortable rooms with daily cleaning service. The prime location near West Lake provides easy access to dining and shopping. The complete kitchen appliances and friendly staff enhance the stay.
Jaehoon
July 26, 2025
It was spacious compared to the hotels on the Hoan Kiem side, had a terrace with a view of West Lake, and was relatively less noisy, which was nice. It was close to many restaurants on the West Lake side and Lotte Mall, and there was less traffic than on the Hoan Kiem side.
Original TextTranslation provided by Google
konyan
July 22, 2025
Nice location with Japanese restaurants and nice lake view
Guest User
July 17, 2025
Very good, economical and affordable. Good service attitude
Original TextTranslation provided by Google
GRING0
July 16, 2025
Disgusting Room, Bad Smell, Overpriced Everything – Avoid!
This was honestly one of the worst hotel stays I’ve ever had. The room smelled strongly of damp, and the air conditioner barely worked, so it was hot and uncomfortable. The bed was stained with what looked like blood or feces – absolutely unacceptable and disgusting.
The minibar is a total scam. They’ll overcharge you for basic items. A small bottle of water was supposedly 25,000 VND, cashews 45,000, and chips 65,000 — but I was charged over 200,000 VND. Those same snacks would cost no more than 35,000 in any local shop. I ended up paying 20,000 VND more for no reason.
Don’t use anything in the room. The staff are rude, unhelpful, and the service is terrible.
As for breakfast? Barely anything — just a few pieces of bread and some jam. I only went once during my whole stay, and that was enough.
Not recommended at all. Stay away.
Preechaya
July 6, 2025
Good enough but they rent for local too, some night have noise, and have a good view.
Guest User
July 4, 2025
Next to West Lake, good environment, good service and convenient transportation.
Original TextTranslation provided by Google
GoldenDrum
July 1, 2025
Right at the center of west lake. Plenty of restaurants coffee shops nearby. Value for the money, good choice for budget travelers
Taiphop
June 30, 2025
Everything is good perfect and ms.Ha from reception she helped me a lot.
Services & Amenities
Most popular business facilities
Public parking
Additional charge
24-hour front desk
Luggage storage
Cafe
Taxi booking service
Currency exchange
Wi-Fi in public areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Lockers available
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Vietnamese
Food & Drink
Cafe
Room service
Public Areas
No smoking in public areas
Smoking area
Elevator
Vending machines
Shared kitchen
Health & Wellness
Beauty and makeup
Cleaning Services
Dry cleaning
Clothes dryer
Laundry service (on-site)
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Property Description
- Opened: 2022
- Number of Rooms: 38
At MOON West Lake Serviced Apartment, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Amenities at taxi offered by MOON West Lake Serviced Apartment simplify the organization of your excursions, tourist activities, and other adventures in Hanoi. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the serviced apartment's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at MOON West Lake Serviced Apartment. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.
Frequently Asked Questions
What is the cancellation policy for 22Land Moon West Lake?
The cancellation policy for 22Land Moon West Lake varies depending on the type of room and booking conditions.What is the cancellation policy for 22Land Moon West Lake?
What are the check-in and check-out times at 22Land Moon West Lake?
Standard check-in time at 22Land Moon West Lake is 14:00 and check-out time is 12:00.What are the check-in and check-out times at 22Land Moon West Lake?
Can I bring my pet inside the 22Land Moon West Lake?
As much as we love pets, unfortunately, we are unable to accommodate them in 22Land Moon West Lake.Can I bring my pet inside the 22Land Moon West Lake?
Is there a restaurant at 22Land Moon West Lake?
Except for the breakfast, there is no restaurant in 22Land Moon West Lake. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at 22Land Moon West Lake?
How far is the 22Land Moon West Lake from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 27 mins from hotel by car (21.7 km).How far is the 22Land Moon West Lake from the closest airport?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 22.93KM |
| Distance to Train Station | 5.29KM |
| Average Price From | USD53 |
| Hotel Star Rating | 3 |