Sen Luxury Hotel - Managed by Sen Hotel Group Reviews
Sen Luxury Hotel - Managed by Sen Hotel Group
26 Ng. 118 Đ. Nguyễn Khánh Toàn, Quan Hoa, Quan Cau Giay, Hanoi, VietnamSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
57 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service9.1
Cleanliness8.8
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All reviews(57)
Positive reviews(57)
Reviews with photos/video(12)
Awesome stay(8)
Clean and tidy(7)
Great service(7)
Awesome rooms(6)
Anonymous User
Premium Double Room
Stayed in Jun 2024
Couple
13 review
10/10
Outstanding
Posted on Aug 2, 2024
The hospitality of the staffs were really wonderful. The room was clean and comfortable, and breakfast was delicious.
Solo tripper
Deluxe Single Room
Stayed in Mar 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Apr 22, 2024
As a tourist, this hotel is not near the Old Quarter
But grab is very convenient. Take some 15mins to head to the touristy area
In terms of the room, it is clean and big. Breakfast is simple fare, but good enough
Desk receptionist Linh was pretty helpful. It helps that she is conversant in English
Daniele
Deluxe Room
Stayed in Jul 2025
Solo traveler
14 review
8.0/10
Very Good
Posted on Aug 13, 2025
Very good hotel
Response from Property: Dear Daniele,Thank you for your kind feedback. We’re delighted to know you had a very good experience with us, and we look forward to welcoming you back for another enjoyable stay.Kind regards
TAN
Executive Twin Room
Stayed in Nov 2024
Business traveler
7 review
8.5/10
Very Good
Posted on Dec 15, 2024
Everything above average
Anonymous User
Deluxe Single Room
Stayed in Feb 2024
Couple
90 review
6.0/10
Posted on May 4, 2024
Just normal 1 night stay hotel in Cau Giay area.
Tarmaram
Superior Room
Stayed in Nov 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 23, 2023
Best staff ever!
Ternosw
Deluxe Room
Stayed in Jul 2025
Family
8 review
8.5/10
Very Good
Posted on Aug 6, 2025
A perfect score for the service! Everyone was so attentive! They really helped my family to have maximum comfort. Many thanks to the manager and everyone at reception who made the whole process run smoothly. Congratulations! I highly recommend them. Thank you for everything!
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Guest User
Deluxe Single Room
Stayed in Jun 2025
Business traveler
32 review
8.2/10
Very Good
Posted on Jul 12, 2025
The room was generally good. I highly recommend the Vietnamese Pho for breakfast, which tasted very good. It was also convenient to take a taxi from the airport to the hotel. It is located in the old quarter of Hanoi, making travel convenient.
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Tokey
Superior Single Room
Stayed in Mar 2025
Business traveler
2 review
8.5/10
Very Good
Posted on May 1, 2025
I went to the wrong hotel, Sen Grand (4 stars) next door - on the right, the cheaper Sen Luxury is on the left, it feels more like a 3 star hotel, intuitively not as luxurious and beautiful as the one next door. The 2 rooms are next to each other: I guess they have the same owner. Breakfast is on the second floor of the 4 star building on the right. The breakfast is not bad. At this price, the room is okay.
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Guest User
Superior Single Room
Stayed in Jun 2025
Business traveler
3 review
9.0/10
Great
Posted on Aug 4, 2025
The hotel staff was very friendly and showed us the right place when we found out we were in the wrong hotel. Thank you very much! The room was very clean, but the air conditioning was not very cold. I would consider staying here again if I have the chance!
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Yinghuadaxian
Premium Single Room – Double Bed
Stayed in Jun 2025
Business traveler
88 review
7.7/10
Good
Posted on Jul 23, 2025
The hotel is located in a quiet alley, and the breakfast was okay.
The front desk service was good, though the facilities are a bit dated.
Overall, it's a decent stay for a business trip.
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Response from Property: Dear Yinghuadaxian,Thank you for sharing your feedback. We are pleased to hear that you enjoyed our quiet location, satisfactory breakfast, and the good service from our front desk team.We appreciate your comment regarding our facilities and will take it into consideration as we work on future improvements. We’re glad you found our hotel suitable for business trips, and we look forward to welcoming you again.Kind regards,
Guest User
Deluxe Room
Stayed in May 2025
Booked for others
45 review
10/10
Outstanding
Posted on Jun 13, 2025
Very good. I stay here every time I come to Hanoi. There are many restaurants around. The environment is not noisy. There is a coffee shop at the door. If you are bored, you can go in and sit for a while, order a cup of coffee and buy a bag of sunflower seeds to enjoy the afternoon.
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Guest User
Superior Single Room
Stayed in Apr 2025
Business traveler
8 review
8.2/10
Very Good
Posted on Jun 14, 2025
Overall it's OK, the location is a bit quiet in a busy city, the breakfast variety is not rich, but there are changes every day, the room size is OK, but the soundproofing is average
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to know that you found our location peaceful, appreciated the daily changes in our breakfast, and were satisfied with the room size.We have noted your comments regarding breakfast variety and soundproofing, and we will take them into consideration as we work on improving our guest experience. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.Kind regards
Junmushengge
Superior Room
Stayed in Apr 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jun 20, 2025
Slippers and toothbrush are a little bit worse, but everything else is ok
Original TextTranslated by Google
Response from Property: Dear Junmushengge,Thank you for your feedback. We are glad to hear that overall your experience was satisfactory. We appreciate your comments regarding the slippers and toothbrush, and we will review these amenities to improve the comfort of our guests.We look forward to welcoming you back for an even better stay.Kind regards,
WEric
Superior Room
Stayed in Apr 2024
Solo traveler
25 review
7.5/10
Posted on May 20, 2024
The hotel is located in the urban area and has convenient transportation.
But there was no hot water in the bathroom on the night I checked in.
Breakfast is really too simple. It was too different from another restaurant next door owned by the same owner, so I had to make do with it.