Guest User
November 10, 2024
I had a wonderful experience at Lorasa Hotel, and I want to give a special thanks to Thao Nguyen for her exceptional service. From the moment I arrived, Thao was incredibly friendly, helpful, and professional. She made sure to answer all my questions and always provided the best service she could. Her kindness and attention to detail made me feel very welcome. It’s rare to find such excellent service, and I truly appreciated everything she did to make my stay memorable. Thank you, Thao! She has such a good heart who deserves to be recognised for her hard work.