JW Marriott Hotel Hanoi

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JW Marriott Hotel Hanoi

Name: JW Marriott Hotel Hanoi
Address: No 8 Do Duc Duc Road, Tu Liem Ward, Quan Nam Tu Liem, Hanoi, 100000, Vietnam, No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi, 100000, Vietnam
Price range: From US$164
Rating: 4.6

No.2 of Scenic Hotels in Hanoi

No 8 Do Duc Duc Road, Tu Liem Ward, Quan Nam Tu Liem, Hanoi, 100000, Vietnam

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Highlights

Varied breakfast

Free parking

Cozy rooms

Ideal location

Lots to do

Amenities

Indoor swimming poolFree

Sauna

Spa

Massage room

Executive lounge

GymFree

Private parkingFree

Priority airport pick-up

All amenities

Property Description

Discover a new level of hospitality and elegance at JW Marriott Hanoi, a haven for travelers seeking luxury refinement, relaxation, and cultural immersion regardless of your travel purposes. Set by a serene lakeside yet within Hanoi’s bustling district, JW Marriott Hanoi offers 450 luxurious rooms and Suites, personalized services, and well-curated amenities, creating the perfect atmosphere for an extraordinary stay. Immerse yourself in pure indulgence with our award-winning restaurants, signature wellness sanctuary at Wellbeing on 8, and other exclusive hotel experiences designed to enhance your time in Hanoi. Step into JW Lakeside Gardens, where nature meets tranquility so that you can escape the bustle of Hanoi and immerse yourself in lush greenery and stunning lake views. More than just a place to stay, our hotel is where memories are crafted, and every journey is elevated to an extraordinary experience.

9.2/10

Great

Very good service

All 285 reviews

Surroundings

Airport: Noi Bai International Airport

(29.1 km)

Train: Sapa Train

(8.4 km)

Train: Hanoi Railway Station

(9.1 km)

Landmarks: Miếu Đầm

(210m)

Landmarks: National Architectural Planning & Construction Exhibition

(280m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite

1 King bed

320m² | Floor: 5

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

2 Double Room with Lake view

2 Double bed

48m² | Floor: 2-5

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Daily housekeeping

Room Details

Check Availability

King Room With City View

1 King bed

48m² | Floor: 2-5

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Executive King Room With Lake View, Balcony

1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Daily housekeeping

Room Details

Check Availability

Grand Suite

1 King bed

150m² | Floor: 3,6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

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Guest Reviews

9.2/10

Great

285 reviews

22 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 3 months.

Cleanliness9.1
Amenities9.2
Location9.2
Service9.3

Average for similar properties in Hanoi

Most Mentioned

Review summary

Service Quality: Many users praised the service for being professional, friendly, and attentive, with some highlighting multilingual staff (including Chinese speakers) and proactive problem-solving.(based on 60 reviews)

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 1, 2025

역시 매리어트는 최고의 호텔 중 하나있니다. 매리어트 하노이는 하노이에 위치한 호텔 중 단연 촤고라고 생각합니다. 멤버쉽 가입해서 계속 이용할 생각입니다.

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S‍y‍l‍v‍i‍a‍S‍h‍a‍w

July 31, 2025

酒店很舒服，酒店管理很好，酒店服務不錯

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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 24, 2025

This was my first stay at the coveted 5-star JW Marriott Hotel. I arrived earlier than check-in time, but they showed me to my room, which was very helpful. The room was very spacious and lovely. I immediately used the spa, which was also very clean, with a large jetted tub and both dry and steam saunas, which instantly relieved my fatigue and soothed me.

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 23, 2025

Very good service

F‍a‍b‍i‍n‍n

July 23, 2025

Friendly staff and attentive service. High quality food and beverage options. Highly recommend the spa!

B‍a‍o‍ ‍N‍a‍m‍ ‍T‍r‍a‍n

July 21, 2025

Khách sạn đẹp toàn diện😍

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W‍a‍n‍g‍ ‍Y‍a‍o‍C‍h‍i‍n‍g

July 19, 2025

服務很棒的酒店

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L‍a‍u‍ ‍A‍n‍h‍ ‍C‍h‍a‍u

July 19, 2025

1 trải nghiệm tuyệt vời với dịch vụ và không gian nơi đây. Great service

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Services & Amenities

Most Popular Amenities

Indoor swimming pool

Free

Sauna

Spa

Massage room

Executive lounge

Gym

Free

Private parking

Free

Priority airport pick-up

Additional charge

Car rentals

Bar

6 Restaurants

Cafe

Taxi booking service

Priority airport drop-off

Additional charge

Conference room

Additional charge

Multi-function room

Business center

Playground

Kids' club

Tour and ticket booking service

Currency exchange

24-hour front desk

Luggage storage

Additional charge

Laundry room

Indoor swimming pool

Spa

Executive lounge

Gym

Bar

6 Restaurants

Cafe

Conference room

Multi-function room

Playground

Kids' club

6 Restaurants

Chinese Restaurant Wong Chi Ming

Style: A la carte

Cuisine: Cantonese, Chinese

Open for: Brunch, Lunch, Dinner

Ambience: Family-friendly, Traditional

Dining options: Reservations available

Business hours: [Sat - Sun] 10:30-14:30, 17:30-21:00,[Mon - Fri] 11:30-14:00, 17:30-21:00

Kumihimo Modern Japanese

Style: A la carte

Cuisine: Japanese, Korean

Open for: Lunch, Dinner

Ambience: Family-friendly, Modern, Romantic

Dining options: Reservations available

Business hours: [Mon - Fri] 17:30-21:30,[Sat - Sun] 11:30-14:30, 17:30-21:30

JW Café

Style: A la carte, Buffet

Cuisine: Asian, International

Open for: Breakfast, Brunch, Lunch, Dinner

Ambience: Family-friendly, Modern

Dining options: Reservations available

Business hours: [Mon - Fri] 06:30-09:30, 11:30-14:30, 18:00-21:30,[Sun] 06:00-10:30, 12:00-15:00, 18:00-21:30,[Sat] 06:00-10:30, 12:00-14:30, 18:00-21:30

French Grill By Jean-François Nulli

Style: A la carte

Cuisine: French

Open for: Brunch, Lunch, Dinner

Ambience: Modern, Romantic

Dining options: Reservations available

Business hours: [Mon - Sat] 18:00-22:30,[Sun] 11:30-14:30, 18:00-22:30

The Lounge

Style: A la carte

Cuisine: Asian, International

Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner

Ambience: Family-friendly, Modern

Business hours: [Mon - Sun] 07:00-22:30

Kids Café by JW

Style: A la carte

Cuisine: Asian, International, Local, Pizza

Open for: Brunch, Lunch, Afternoon tea, Dinner

Ambience: Family-friendly

Dining options: Reservations available

Business hours: [Mon - Sun] 10:00-19:00

More Amenities

Internet

Wi-Fi in public areas

Indoor swimming pool

Pool bar

Parking

Private (exclusively for guests) is available On-site parking. Reservation not needed.

Private parking

Free

Transportation

Taxi booking service

Car rentals

Shuttle service

Additional charge

Priority airport pick-up

Additional charge

Airport shuttle pick-up

Additional charge

Airport shuttle drop-off

Additional charge

Priority airport drop-off

Additional charge

Front Desk Services

24-hour front desk

Concierge service

VIP check-in service

Express check-in and check-out

Safe at front desk

Bellhop

Luggage storage

Additional charge

Wake-up call

Currency exchange

Tour and ticket booking service

Languages Spoken

English

Korean

Vietnamese

Japanese

Chinese (Mandarin)

Food & Drink

Snack bar

Cafe

Bar

Lobby bar

Room service

Health & Wellness

Personal trainer

Gym

Free

Massage room

Sauna

Foot bath

Spa

Body care

Light therapy

Yoga session

Activities

Planting and picking fruit and vegetables

Close to Animals

Public Areas

Gift shop

PA and sound system

Executive floor

Non-smoking floor

Executive lounge

Water purifier

Elevator

Ventilation system

BBQ

Picnic area

No smoking in public areas

Outdoor furniture

Garden

ATM

Cleaning Services

Clothes dryer

Clothes steamer

Laundry detergent

Laundry room

Dry cleaning

Additional charge

Facilities for Children

Children's meals available

Children's toys

Playground

Kids' club

Business Services

Multi-function room

Multimedia display system

Conference room

Additional charge

Business center

Postal service

Fax/copying service

Additional charge

Wedding service

Accessibility

Assistive listening devices

Braille signs

Handrails on stairs

Visual alarm devices in hallways

Stair-free main entrance

Accessible rooms available

Safety & Security

CCTV in public areas

First aid room

First aid kit

Fire alarm

Keycard entry system

Fire extinguisher

Security personnel

Carbon monoxide alarm

Intruder alarm

Smoke detector

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, cribs and extra beds can be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	VND 1,386,000 (approx. US$52.88) per person per night Extra crib: Free
Children 3 years old and over	VND 1,386,000 (approx. US$52.88) per person per night

Breakfast

TypeWestern, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegan, Vegetarian

StyleBuffet

Opening hours [Mon - Fri] 06:00-08:30 Open [Sat - Sun] 06:00-10:30 Open

Age	Fee
Children 3 years old and under	Free
Children 4–11 years old	VND 398,475 (approx. US$15.21) per person
Children 12–17 years old	VND 796,950 (approx. US$30.41) per person
Adult	Buffet:VND 796,950 (approx. US$30.41) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service Animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Opened: 2013
Number of Rooms: 450

Frequently Asked Questions

What is the cancellation policy for JW Marriott Hotel Hanoi?

The cancellation policy for JW Marriott Hotel Hanoi varies depending on the type of room and booking conditions.

What are the check-in and check-out times at JW Marriott Hotel Hanoi?

Standard check-in time at JW Marriott Hotel Hanoi is 15:00 and check-out time is 12:00.

What amenities and services are available at JW Marriott Hotel Hanoi ?

JW Marriott Hotel Hanoi offer top amenities and services include Shuttle service.

Does JW Marriott Hotel Hanoi provide breakfast?

Yes, Breakfast is offered at JW Marriott Hotel Hanoi. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegan, Vegetarian.

Can I bring my pet inside the JW Marriott Hotel Hanoi?

As much as we love pets, unfortunately, we are unable to accommodate them in JW Marriott Hotel Hanoi.

Is there a restaurant at JW Marriott Hotel Hanoi?

Yes, JW Marriott Hotel Hanoi offers on-site dining. You can enjoy a variety of Cantonese, Chinese, Japanese, Korean, Asian, International, French, Asian, International, Asian, International, Pizza, Local dishes, all prepared with carefully selected, high-quality ingredients.

How far is the JW Marriott Hotel Hanoi from the closest airport?

The closest airport is Noi Bai International Airport, and it is about 41 mins from hotel by car (29.1 km).

Is airport shuttle service offered by JW Marriott Hotel Hanoi ?

Yes, at JW Marriott Hotel Hanoi, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest Airport	Noi Bai Intl. Airport
Distance to Airport	29.61KM
Distance to Train Station	8.39KM
Average Price From	USD797
Hotel Star Rating	5

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