Pullman Hanoi
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1 room, 2 adults, 0 children
All properties in Hanoi
Pullman Hanoi
Str Entrance, 40, P. Cát Linh/61 P. Giảng Võ, Quan Dong Da, Hanoi, Vietnam
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Last booked 6 hrs ago
Highlights
Ideal location
Free parking
Varied breakfast
Lots to doAmenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
All amenities
Property Description
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
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8.5/10
Great staff, the breakfasts are very good, I and colleagues stay here for 14 days 😀
All 327 reviews
Surroundings
Airport: Noi Bai International Airport
(26.7 km)
Train: Sapa Train
(810m)
Train: Hanoi Railway Station
(2.0 km)
Landmarks: Ga Cát Linh
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Twin Room with City View
2 Single bed
30-32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Superior Room with City View
1 King bed or 2 Single bed
30-32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
14
Executive Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Executive Room with City View
1 King bed or 2 Single bed
32m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room with City View
1 King bed or 2 Single bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Deluxe Executive Twin Room with City View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Deluxe King Room with City View
1 King bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Executive King Room with City View
1 King bed
32m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Superior King Room with City View
1 King bed
32m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Twin Room with City View
2 Single bed
32m² | Floor: 8-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
327 reviews
This property hasn't received any negative reviews in the past 4 months.
- Cleanliness8.8
- Amenities8.1
- Location8.5
- Service8.7
Average for similar properties in Hanoi
Review summary
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Location: The hotel's central location in Hanoi offers convenient access to the city's attractions, including Hanoi's Old Quarter and nearby dining options. Guests appreciate the easy transportation and accessibility, which enhances their overall experience.(based on 39 reviews)
Anonymous User
August 31, 2025
All staff are not friendly and supportive. They seem to prefer international guests to domestic guests. I am not satisfied with their service attitude.
Asheng33
September 1, 2025
The facilities were fine, and the cleanliness was good. However, the decor felt a little dated. The service was decent.
Original TextTranslation provided by Google
Guest User
August 24, 2025
This was my first time in Hanoi, and I chose to stay here, but overall it didn't quite live up to my expectations. The hotel feels quite outdated, reminiscent of older guest houses. The room lighting was also rather dim. But the biggest problem was a connecting door in the room, which led to terrible soundproofing with the adjacent room. I could hear everything clearly from next door – their TV, doors opening and closing – which was very disruptive. On the positive side, the hotel staff themselves provided excellent service and were very responsive to all my requests. The area outside the hotel was quite chaotic, especially the traffic, so be sure to budget ample time for taxis if you're heading out. There are, however, some small local restaurants favored by office workers nearby that are worth trying. Overall, my feeling is that at this price point, you could likely find better alternatives.
Original TextTranslation provided by Google
LiangSO SO
August 26, 2025
I booked this hotel for a colleague's business trip. While I haven't received any direct feedback from them about their stay, I've been impressed by the hotel's proactive communication. I regularly receive emails regarding the booking, check-in reminders, and review prompts. This consistent follow-up suggests a good level of service, as one would expect from a star-rated hotel.
Original TextTranslation provided by Google
Ruyadandingdedouhua
July 31, 2025
The hotel's location is truly unbeatable, right in the prime downtown area. It's incredibly convenient for shopping and dining. The breakfast, in particular, stood out with its wide variety and delicious options. The freshly made omelets and waffles were especially impressive, definitely setting you up for a fantastic day.
However, we've also taken note of two minor issues you pointed out: Firstly, some of the facilities are indeed showing their age, such as the noticeable wear on the lobby sofas. Secondly, the lack of complimentary bottled water in the room was a bit inconvenient. We've already forwarded your suggestions to the hotel management. We understand they are planning renovations and upgrades, and complimentary water options will be available soon!
In fact, the hotel recently upgraded all mattresses to incredibly comfortable ones, and many guests have reported a noticeable improvement in sleep quality. If you visit again, we highly recommend trying their Executive Floor, which was just renovated last year and features a 24-hour complimentary beverage bar!
Thank you for your thoughtful feedback. We are committed to continuous improvement to ensure every guest enjoys a more comfortable stay.
Original TextTranslation provided by Google
Thitiporn
August 31, 2025
Great staff, the breakfasts are very good, I and colleagues stay here for 14 days 😀
Parthi72
August 26, 2025
This is a nice hotel to stay in. There are currently renovations ongoing and I expect that it will be a better experience once the renovatios are complete.
The bed is nice and big. Room is big. 2 chairs are in the room allowing for nice relaxing time when done with work.
The breakfast is very good. They make excellent cold Vietnamese coffee with condensed milk and also cook the noodles if you need. Very tasty breakfast. Great start to the day.
Bonus point: they also allow you to take away a cold coffee once you are done with breakfast. Amazing service.
Guest User
July 9, 2025
I travel alone for a business trip and a meeting. I arrived at 1 pm, and the hotel was kind enough to allow me to check in early. The room is excellent, friendly, and clean. I got on the 14th floor. Breakfast was great, with a wide range of choices and appealing options. I recommend the Pullman Hanoi Hotel for your stay in Hanoi.
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Free
Multi-function room
Business center
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
La Cheminee Restaurant
Business hours: [Mon - Sun] 06:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool umbrellas
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Conference room
Free
Business center
Postal service
Fax/copying service
Free
Wedding service
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Korean
Vietnamese
French
Food & drink
Snack bar
Cafe
Bar
Lobby bar
Alcohol-free rooms (on request)
Room service
Public areas
Gift shop
PA and sound system
Executive floor
Executive lounge
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Smoking area
ATM
Health & wellness
Billiards room
Table tennis room
Personal trainer
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Hairdressing
Beauty and makeup
Manicures
Hair coloring
Light therapy
Cleaning services
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Free
Facilities for children
Children's meals available
Children's toys
Childcare service
Additional charge
Kids' board games/puzzles
Kids' club
Accessibility
Braille signs
Stair-free main entrance
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | VND 1,155,000 (approx. THB 1,417.28) per person per night |
Breakfast
TypeWestern, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | VND 253,000 (approx. THB 310.45) per person |
Adult | Buffet:VND 506,000 (approx. THB 620.90) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1995
- Renovated: 2017
- Number of Rooms: 237
Phone:+84-24-37330688
Email:H7579@accor.com
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at Pullman Hanoi?
The cancellation policy at Pullman Hanoi depends on your room type and booking terms.What’s the cancellation policy at Pullman Hanoi?
What are the check-in and check-out times at Pullman Hanoi?
Check-in at Pullman Hanoi starts from 14:00-24:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Pullman Hanoi?
Is breakfast available at Pullman Hanoi?
Yes, Pullman Hanoi provides breakfast. Options include Western, Asian, Continental, Gluten-free, Vegan, Vegetarian. Is breakfast available at Pullman Hanoi?
Are pets allowed at Pullman Hanoi?
No, pets are not allowed at Pullman Hanoi.Are pets allowed at Pullman Hanoi?
How do I get to Pullman Hanoi from the nearest airport?
The nearest airport is Noi Bai International Airport, located about about 39 mins from hotel by car (26.7 km) away.How do I get to Pullman Hanoi from the nearest airport?
Does Pullman Hanoi offer airport transfer services?
Yes, Pullman Hanoi offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Pullman Hanoi offer airport transfer services?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 27.89KM |
| Nearest Train Station | Sapa Train |
| Distance to Train Station | 0.81KM |
| Average Price From | THB5172 |
| Hotel Star Rating | 5 |