Luxe Paradise Residence 76 To Ngoc Van

No complaints a good place

This is another change of hotel after the unconvinced one, this place is quite scenery, large room, clean, quality is better but the only thing annoying us is eater leaking in the room after shower which is very bad. Even soaked our thing on the dressing table. There’s no floor clothes in the room so like we asked and talked about the leak. They come once and clean all but it’s still happening not only from bathroom but also from air con. Later that night we asked again because water is soaked even curtains, no-one come in. And the checkout time is 11am which is quite different from other hotels, we were asked to leave asap after 11am while we are packing thing.

We booked two rooms for one night but were unable to stay as the rooms were exceptionally dirty. There was mold everywhere, and we even found BEDBUGS!!!!. The hotel receptionist was unhelpful and refused to issue a refund.