Sheraton Hanoi West
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Sheraton Hanoi West
Opened in 2024
No. 10 of Premium Hotels in Hanoi
36 Le Duc Tho Street, Quan Nam Tu Liem, Hanoi, 100000, Vietnam
Show on map
We Price Match
Last booked 2 hrs ago
Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Parking
Priority airport pick-up
All amenities
Property Description
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.
Show more
9.0/10
Nice hotel, very good location easy to go anywhere in Hanoi, room clean and tidy👍🏻👍🏻👍🏻
All 126 reviews
Surroundings
Airport: Noi Bai International Airport
(26.3 km)
Train: Sapa Train
(9.8 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe, Guest Room, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club Level, Presidential Suite, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Shower
Daily housekeeping
Check Availability
6
Three-Bedroom Suite With City View
2 Queen bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Level, Guest Room, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Premier, Guest Room, 2 Twin, Sofa Bed, City View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Level, Guest Room, 2 Twins, Sofa Bed, City View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe, Guest Room, 2 Twin, Sofa Bed, City View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
2 Bedroom Suite, Bedroom 1: 1 Queen，Bedroom 2: 1 King，Sofa Bed，City View
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Studio Club, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Two-Bedroom Suite-Non-Smoking
Bedroom 1:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
6
Premier, Guest Room, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
1 Bedroom Suite, 1 King, Sofa Bed, City View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Executive, Club Level, Suite, 1 King, Sofa Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
126 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.9
- Location8.9
- Service9.0
Average for similar properties in Hanoi
AI Summary
The hotel provides great facilities, spacious rooms with essential amenities, and fantastic views. Guests appreciate the friendly staff, comfortable beds, exceptional cleanliness, and outstanding breakfast buffet.
Chrlkk
July 5, 2025
Nice hotel, very good location easy to go anywhere in Hanoi, room clean and tidy👍🏻👍🏻👍🏻
肥仔打Golf
July 13, 2025
Looks like the 1st , maybe room Servies , took my Sony MX4 headphone on the floor , never find it again , very sad … it’s was a bad experience, as I am rush out the check out , just send them a email for follow up and no hope … Vietnam 😭😭😭😭
THAM WAI MUN
May 24, 2025
Located in remote place, nothing much nearby. Will not book this place in the future. There is a supermarket nearby.
Zedah
February 20, 2025
Good hotel for business visit. Close to Korean town area and staff are all polite. Gave me free upgrade room which was very generous.
Yaw Wee
January 9, 2025
Good & nice hotel. Was upgraded at check in.
Will stay here again in future if i have another trip to Hanoi.
Guest User
May 23, 2025
Sheraton West is new but it is not a new built hotel, just a re-developed hotel. Overall is good, it is the same as typical Sheraton group hotel. However, the price is not competitive plus the shower head design is very very poor in the toilet. It is fixed on top of ceiling. Even you wash your hair, the feeling is very poor. It is design issue, all rooms are the same !
Guest User
May 10, 2025
Stay 2 nights. Receiptionists are really good and friendly. My credit failed because of my daily limit not enough. They didn’t charge me any deposit. Really helpful! But one thing I don’t like was they didn’t tidy up my room in second day. I don’t know why, because second day I left early and arrived in hotel around 8pm. Room was not clean up so I have to use the used towels again. This let me feel down. Need to improve for cleaning!
Shijiekache
September 14, 2025
It still wasn't quite as good as the Sheratons in China.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Parking
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Parking is available On-site parking.
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
Vietnamese
Korean
Food & drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Public areas
BBQ
Additional charge
No smoking in public areas
Garden
Elevator
Health & wellness
Spa
Additional charge
Golf course
Off-site
Beauty and makeup
Gym
Massage room
Sauna
Additional charge
Body care
Foot bath
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Children's pool
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Italian, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | VND 635,250 (approx. NZD 41.32) per person |
Adult | Buffet:VND 635,250 (approx. NZD 41.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 520
Phone:+84-24-22301234
Email:HANSW.resvn@sheraton.com
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.
Frequently Asked Questions
What’s the cancellation policy at Sheraton Hanoi West?
The cancellation policy at Sheraton Hanoi West depends on your room type and booking terms.What’s the cancellation policy at Sheraton Hanoi West?
What are the check-in and check-out times at Sheraton Hanoi West?
Check-in at Sheraton Hanoi West starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Sheraton Hanoi West?
What amenities, facilities, and services are offered at Sheraton Hanoi West?
Popular amenities and services at Sheraton Hanoi West include Shuttle service.What amenities, facilities, and services are offered at Sheraton Hanoi West?
Is breakfast available at Sheraton Hanoi West?
Yes, Sheraton Hanoi West provides breakfast. Options include American, Asian, Continental, Italian, Vegan, Vegetarian. Is breakfast available at Sheraton Hanoi West?
Are pets allowed at Sheraton Hanoi West?
No, pets are not allowed at Sheraton Hanoi West.Are pets allowed at Sheraton Hanoi West?
How do I get to Sheraton Hanoi West from the nearest airport?
The nearest airport is Noi Bai International Airport, located about about 39 mins from hotel by car (26.3 km) away.How do I get to Sheraton Hanoi West from the nearest airport?
Does Sheraton Hanoi West offer airport transfer services?
Yes, Sheraton Hanoi West offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Sheraton Hanoi West offer airport transfer services?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 28.28KM |
| Nearest Train Station | Sapa Train |
| Distance to Train Station | 9.76KM |
| Average Price From | NZD424 |
| Hotel Star Rating | 5 |