Sheraton Hanoi West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Sheraton Hanoi West

Opened in 2024
No.11 of Premium Hotels in Hanoi
36 Le Duc Tho Street, My Dinh 2 Ward, Quan Nam Tu Liem, Hanoi, 100000, Vietnam
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hotel overview picture
Last booked 21 mins ago
Amenities
Golf course
Outdoor swimming pool
Casino
Sauna
Spa
Massage room
Gym
Parking
All Amenities
Property Description
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.
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8.6/10
Very Good
great location and good stay. Will come again
All 77 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.3 km)
Train: Hanoi Railway Station
(10.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe, Guest Room, 1 King, Sofa Bed, City View
4

Deluxe, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
5

Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Level, Presidential Suite, 1 King, Sofa Bed, City View
4

Club Level, Presidential Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Shower
Bath towels
Room Details
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Three-Bedroom Suite With City View
6

Three-Bedroom Suite With City View

2 Queen bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Level, Guest Room, 1 King, Sofa Bed, City View
5

Club Level, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier, Guest Room, 2 Twin, Sofa Bed, City View
5

Premier, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Level, Guest Room, 2 Twins, Sofa Bed, City View
5

Club Level, Guest Room, 2 Twins, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe, Guest Room, 2 Twin, Sofa Bed, City View
5

Deluxe, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View
5

2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Studio Club, 1 King, Sofa Bed, City View
5

Studio Club, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier, Guest Room, 1 King, Sofa Bed, City View
5

Premier, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive, Club Level, Suite, 1 King, Sofa Bed, City View
5

Executive, Club Level, Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1 Bedroom Suite, 1 King, Sofa Bed, City View
5

1 Bedroom Suite, 1 King, Sofa Bed, City View

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

8.6/10
Very Good
77 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.5
  • Location8.5
  • Service8.7
Average for similar properties in Hanoi
Most Mentioned
AI Summary
The hotel provides great facilities, spacious rooms with essential amenities, and fantastic views. Guests appreciate the friendly staff, comfortable beds, exceptional cleanliness, and outstanding breakfast buffet.
Y‍i‍p‍i‍a‍n‍b‍i‍n‍g‍x‍i‍n‍1
June 9, 2025
非常喜歡,這是第四次入住該酒店了,位置和環境俱佳!早餐和服務也都不錯!如果有可能以後還回來!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2025
가성비 최고예요! 다른 호텔비해 제일 마음에 들었어요.
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C‍H‍E‍N‍ ‍W‍E‍I
June 6, 2025
地點雖然離市區遠了一點,但櫃台服務人員很有耐心,中英文溝通也很好
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肥‍仔‍打‍G‍o‍l‍f
May 30, 2025
Good services , free water , free chocolate , welcome drinks when check in, good air conditioning, shampoo is good . Walking distance to a supermarket, easy to call an app ride, good WiFi But my room is #1906, I may left a Sony headphone in the room , maybe my mistake …left it somewhere as I do trust Sheraton Hotel… Anyway , I will book again 😅, plz keep up the good work and services
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2025
酒店服務很好
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J‍i‍m‍m‍y‍ ‍C‍h‍i‍a‍n‍g
May 25, 2025
Compared with other Sheraton hotels, this one is not so high-profile and luxurious. The elevator card is a bit difficult to swipe. Other things are average. There is no shower head in the bathroom, which Asians may not be used to.
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T‍H‍A‍M‍ ‍W‍A‍I‍ ‍M‍U‍N
May 24, 2025
Located in remote place, nothing much nearby. Will not book this place in the future. There is a supermarket nearby.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
Sheraton West is new but it is not a new built hotel, just a re-developed hotel.  Overall is good, it is the same as typical Sheraton group hotel.  However, the price is not competitive plus the shower head design is very very poor in the toilet.  It is fixed on top of ceiling.  Even you wash your hair, the feeling is very poor.  It is design issue, all rooms are the same !

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Parking is available On-site parking.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
VND 635,250 (approx. NZD 40.49) per person per night

Breakfast
TypeAmerican, Asian, Continental, Italian, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
VND 635,250 (approx. NZD 40.49) per person
Adult
Buffet:VND 635,250 (approx. NZD 40.49) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 520
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.

Frequently Asked Questions

What is the cancellation policy for Sheraton Hanoi West?

The cancellation policy for Sheraton Hanoi West varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sheraton Hanoi West?

Standard check-in time at Sheraton Hanoi West is 15:00 and check-out time is 12:00.

What amenities and services are available at Sheraton Hanoi West ?

Sheraton Hanoi West offer top amenities and services include Sauna.

Does Sheraton Hanoi West provide breakfast?

Yes, Breakfast is offered at Sheraton Hanoi West. Breakfast option(s): American, Asian, Continental, Italian, Vegan, Vegetarian.

Can I bring my pet inside the Sheraton Hanoi West?

As much as we love pets, unfortunately, we are unable to accommodate them in Sheraton Hanoi West.

How far is the Sheraton Hanoi West from the closest airport?

The closest airport is Noi Bai International Airport, and it is about 39 mins from hotel by car (26.3 km).

Is airport shuttle service offered by Sheraton Hanoi West ?

Yes, at Sheraton Hanoi West, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport28.28KM
Nearest Train StationHanoi Railway Station
Distance to Train Station10.38KM
Average Price FromNZD406
Hotel Star Rating5