Natalia
January 26, 2025
Nice new area outside the city. This is not a hotel!! No reception. They will take a deposit of 1 million dong from you. If you have any questions, no one will help you. The administrator does not get in touch, does not answer emails. It was difficult to contact at least someone from this accommodation. We had an early check-out, they did not help us with a taxi, no one returned the money for the unused breakfast, they also did not provide breakfast. But there is a sheet with fines!
If you write that you are a 4-star hotel, then such hotels do not have fines and they will always help with a taxi, they will give you breakfast early in the morning.
The room itself is clean, they clean, the place is beautiful.
But due to the lack of hospitality, inattention to guests and unwillingness to help call a taxi, I do not recommend this place!
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