Westlake Emerald Suites
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Westlake Emerald Suites
15 D. Tay Ho, Quang An, Tay Ho, Quan Tay Ho, Hanoi, 100000, Vietnam
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Highlights
Ideal location
Airport pick-up available
Lots to doAmenities
Spa
Massage room
Parking
Priority airport pick-up
24-hour front desk
Luggage storageFree
Taxi booking service
Car rentals
All amenities
Property Description
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. This hotel is 3.5 mi (5.7 km) from Hanoi Old Town Night Market and 3.8 mi (6.1 km) from St. Joseph's Cathedral of Hanoi.
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7.9/10
Very clean hotel
All 29 reviews
Surroundings
Airport: Noi Bai International Airport
(20.4 km)
Train: ga Long Biên
(4.0 km)
Train: Sapa Train
(5.5 km)
Landmarks: Bubble House West Lake
(290m)
Landmarks: Tu Lien Pagoda
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
16
Studio 02
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
One-Bedroom Studio with Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
23
Apartment 01
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
13
Traditional Apartment, 1 Bedroom, Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
16
Standard Apartment, 1 Bedroom, Bathtub
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
15
Deluxe Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
2
City Apartment
Bedroom 1:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
2
Apartment With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
One-Bedroom Studio with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
17
One-Bedroom Studio With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
1
Standard Apartment, 1 Bedroom, Bathtub
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
12
Studio 04-05
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
14
Studio 102
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
Grand Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
10
Studio 03-06
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
23
Apartment 02
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
1
Traditional Apartment, 1 Bedroom, Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
Deluxe Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
14
Grand Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Check Availability
Panoramic Apartment
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
15
Studio 01
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
14
Studio 101
1 Queen bed
Free Wi-Fi
Private bathroom
TV
Video streaming services
Rice cooker
Check Availability
Hide Room Types
Guest Reviews
7.9/10
Good
29 reviews
- Cleanliness7.7
- Amenities7.8
- Location8.1
- Service8.0
Average for similar properties in Hanoi
Review summary
Powered by AI
Cleanliness (where applicable): A subset of guests reported that their rooms were clean and well-maintained, with some emphasizing the absence of visible dust or debris. However, this point is included cautiously due to mixed feedback on cleanliness across reviews.(based on 4 reviews)
Allan.OUO
July 20, 2025
What really upset me is that the hygiene in this room is terrible. It’s the first time I’ve seen an unwashed bathtub and a bed full of sand given to a guest — truly shocking.
On top of that, there’s no hairdryer to dry my hair, and the air conditioner isn’t even cold.
Guest User
November 20, 2025
Nice,
Yuna000
October 3, 2025
Very nice hotel, they have a lot of big apartments . Clean room and good location. I felt at home.🏠🥰
Guest User
August 1, 2025
Will come back , paid it value . Any traveler can stay in a quite good location even not at city
Merlin442
May 3, 2025
Very clean hotel
Anonymous User
May 26, 2025
I had a good time here. Bed is very good but the shower was a bit weak. Location is great and walking distance there is lots of restaurants.
Anonymous User
January 22, 2025
My stay at this hotel was satisfactory. The rooms were clean, and the location was convenient. Service was decent, but nothing exceptional. Overall, a good experience.
Guest User
December 17, 2024
We booked 7 units for our team during a business trip, expecting a comfortable stay, but unfortunately, the experience fell short. The check-in process was handled by a security guard, which felt unprofessional.
To our surprise, there were no basic amenities like shampoo, conditioner, or body wash provided in the units. Additionally, the rooms weren’t cleaned even once during our 3-night, 4-day stay, which was highly disappointing.
On a positive note, the location is phenomenal, making it convenient for business and leisure. However, the lack of service and attention to basic details left much to be desired. We hope the management improves these aspects for future guests.
Services & Amenities
Most popular business facilities
Spa
Additional charge
Massage room
Parking
Additional charge
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Taxi booking service
Car rentals
Currency exchange
Wi-Fi in public areas
Free
Laundry room
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Additional charge
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Front desk services
24-hour front desk
Concierge service
Bellhop
Luggage storage
Free
Currency exchange
Tour and ticket booking service
Languages spoken
English
Public areas
Elevator
No smoking in public areas
Health & wellness
Massage room
Spa
Additional charge
Activities
Eco tours
Off-site
Cleaning services
Clothes dryer
Laundry room
Free
Laundry service (off-site)
Accessibility
Handrails on stairs
Safety & security
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2023
- Number of Rooms: 26
Phone:+84-978637880
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. This hotel is 3.5 mi (5.7 km) from Hanoi Old Town Night Market and 3.8 mi (6.1 km) from St. Joseph's Cathedral of Hanoi.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Frequently Asked Questions
What’s the cancellation policy at Westlake Emerald Suites?
The cancellation policy at Westlake Emerald Suites depends on your room type and booking terms.What’s the cancellation policy at Westlake Emerald Suites?
What are the check-in and check-out times at Westlake Emerald Suites?
Check-in at Westlake Emerald Suites starts from 14:00, and the standard check-out time is by 12:30.What are the check-in and check-out times at Westlake Emerald Suites?
Is breakfast available at Westlake Emerald Suites?
No, Westlake Emerald Suites doesn't provide breakfast. Is breakfast available at Westlake Emerald Suites?
Are pets allowed at Westlake Emerald Suites?
No, pets are not allowed at Westlake Emerald Suites.Are pets allowed at Westlake Emerald Suites?
Does Westlake Emerald Suites have a restaurant on-site?
No, Westlake Emerald Suites does not have an on-site restaurant.Does Westlake Emerald Suites have a restaurant on-site?
How do I get to Westlake Emerald Suites from the nearest airport?
The nearest airport is Noi Bai International Airport, located about about 26 mins from hotel by car (20.4 km) away.How do I get to Westlake Emerald Suites from the nearest airport?
Does Westlake Emerald Suites offer airport transfer services?
Yes, Westlake Emerald Suites offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Westlake Emerald Suites offer airport transfer services?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 21.51KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 4.02KM |
| Average Price From | PHP1577 |
| Hotel Star Rating | 3 |