L'Amant de Hanoi Hotel - khach san Lamant de Ha Noi

Avoid the thunder, avoid the thunder, avoid the thunder, this hotel is very bad! 1. Let's talk about the facilities and hygiene first: it is very shabby and dirty, the furniture is very dirty and simple, and even half a piece of nail art was found in the quilt, which is disgusting! ! ! 2. Let's talk about the service and attitude: I don't know how it was rated three stars, and it doesn't have the staff service and management of a hotel at all. When I arrived, the front desk was playing games on the computer. When I left the next day, I came back 15 minutes late (12:15). The clerk called to urge me. I couldn't wait for a few minutes and said that I had to move my luggage. The next guest was going to check in, but your check-in time is 14:00. The hotel should have a buffer time area. How can you rush to move the guests' luggage? It's just a few minutes or more. It can't be coordinated? Very unprofessional, I don't know if it's unfriendly to Chinese people, the attitude is very hard, and there is no service awareness at all 3. When I rushed back to the hotel to check out a few minutes later, I told the front desk about the nail pieces in the quilt. Her first reaction was not to apologize for her own poor hygiene, but to ask why I didn't ask for a room change? ! I didn't feel that I had any hygiene issues at all!! Unbelievable 4. I went back to the room and immediately packed my luggage and left this shabby place. I forgot to take photos of the interior, only a photo of my fingernails, but don't believe that all the photos of this hotel on Ctrip have been beautified. The family room I booked for more than 500 yuan is not as good as the remote B&Bs in China that don't have any stars. I don't understand why there is no bad review on Ctrip. Let me improve it. Don't come!

The house is small and has no windows, but it is generally OK and has a great location