Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)

Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch) Reviews

Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)

No. 168 Huayuangang Street, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)
Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch)
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Manju Hotel (Hangzhou Gongshu Wanda Plaza Branch) Guest Reviews

4.8/5
Excellent
2401 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2401)
Positive reviews(2372)
Reviews with photos/video(141)
Friendly front desk staff(377)
Easy to get around(129)
Delicious breakfast(116)
Many amenities(88)
Convenient parking(64)
Close to metro(53)
Perfect for business trips(49)
Convenient for shopping(48)
Negative reviews(27)
Anonymous User
Premium Double Bed Room
Stayed in Jun 2023
Couples
10 review
4.7/5
Amazing
Posted on Jul 9, 2023
Good hotel, definitely worth the money. Clean, comfortable, but you will have to stay late for check in if you are a foreigner. The location is pretty convenient. Breakfast is mostly Chinese style.
Response from Property: The hotel is located in the Wanda business district in the north of the city. The surrounding facilities are complete and the overall price is in the middle. I hope you can contact us to give us a chance to make up for it. The hotel will sincerely solve your dissatisfaction for you in line with the service concept of being at home!
Cui Wen
Premium Double Bed Room
Stayed in Mar 2024
Business travelers
14 review
3.0/5
Posted on May 2, 2024
The room was good but the amentities not too much
Response from Property: Dear guest, we are very sorry that we could not bring you a satisfactory stay experience this time. We will feedback the hotel facilities and equipment to the relevant departments for rectification. We look forward to your next stay.
Lorela Cortez
Lehuo Kaiyuan Suite
Stayed in Jun 2023
Travel with friends
21 review
2.7/5
Posted on Sep 28, 2023
On the main road. Allows pets. Not much to choose from for breakfast. Not that friendly staff besides the fact that they can't speak english. Can smell cigarette smoke in the hallway
Response from Property: Thank you for your busy schedule to share your check-in experience, received your feedback we have the first time on the hotel's customer service training, but also on the Restaurant to make changes and updates, i am really sorry to bring you a bad feeling, again sincerely apologize to you!
Lorela Cortez
Premium Double Bed Room
Stayed in Jun 2023
Travel with friends
21 review
3.2/5
Posted on Sep 28, 2023
Location is along the main road with stores and restaurants nearby. Easy to frab a cab. Non english speaking staff with poor effort to translate. I saw a dental floss under the bed. Yuck. Breakfast had a few choices. Pet friendly. No amenities.
Response from Property: Thank you for sharing your experience with us during your busy schedule. After receiving your feedback, we immediately conducted training on the hotel's front desk service and room hygiene. I'm really sorry for bringing you a bad feeling, again, my sincere apologies!
Mazen Faisal Mahmoud
Leisure Double Occupancy Room
Stayed in Oct 2023
Business travelers
31 review
2.0/5
Posted on Nov 8, 2023
So bad so noisy
Response from Property: We are grateful to our guests for their pertinent comments on the hotel. We are very sorry for the unpleasant experience our guests had during their stay. The hotel management attaches great importance to each guest's opinion, we will further improve and improve our facilities and services.
Guest User
Premium Double Bed Room
Stayed in Jun 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Very good
Response from Property: 房間和服務我們都必須做好才能讓你滿意哦！期待您的再次入住。
Guest User
Premium Double Bed Room
Stayed in Jan 2023
Family
9 review
5.0/5
Outstanding
Posted on Mar 1, 2023
Enjoyed the stay
Response from Property: 尊敬的賓客：您好，感謝您的點評，用心服務，顧客至上。我們會繼續努力，更感謝您對曼居拱墅萬達店認可，期待您的再次光臨！
Guest User
Premium Double Bed Room
Stayed in Aug 2023
Couples
3 review
4.0/5
Very Good
Posted on Sep 3, 2023
xxxxx
Response from Property: 感謝您對曼居拱墅萬達店的選擇，為你提供最具性價比的產品和服務是我們最大的追求，感謝您的入住。
Guest User
Premium Double Bed Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The front desk girl was very hospitable and upgraded the room. The room was clean and tidy. I come every time and the service is very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and praise of our hotel! We are very happy that you are impressed by the warm service of the girl at the front desk. We also strive to keep the room clean and tidy. You have always chosen our hotel, which is a great trust and support for us. We will continue to maintain and continuously improve the quality of our service and look forward to your next visit! 🥰
Guest User
Leisure Double Bed Room
Stayed in Jan 2025
Family
25 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Parking is very convenient, dogs can stay here, and the Gongchenqiao West Historical District is not far away. Front desk service was good.
Original TextTranslated by Google
Response from Property: ❤Great service❤, thank you very much for your recognition and praise of our hotel! We have been committed to providing quality service to every guest and making everyone feel at home. There are many places worth visiting around the hotel, such as the Gongchenqiao West Historical District, which is not far away. You can fully experience the unique historical charm. We will continue to maintain and improve our service quality and look forward to seeing you again!
Guest User
Leisure Double Occupancy Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 10, 2025
During the Chinese New Year, I took my family to Hangzhou for a trip. The facilities and hygiene of the room were OK. There were many snacks around, but it was closed because it was Chinese New Year. However, there were many places to eat around, and there was a Chaoshan hot pot restaurant downstairs. It was about 20 minutes away from the West Lake, which was quite convenient. There were many free parking lots at the door. The distance from several scenic spots in Hangzhou was about ten kilometers.
Original TextTranslated by Google
Response from Property: ❤The service is very considerate❤, thank you very much for your recognition of our hotel! Our hotel not only provides considerate service, but also strives to do its best in terms of facilities and hygiene. At the same time, its geographical location is also excellent. We are very happy to bring you convenience. We look forward to welcoming you and your family back next time! 😘😘😘
🐷xiaozhu🐷
Leisure Double Bed Room
Stayed in Jan 2025
Couples
22 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The hotel is in a good location, there are many places to eat around, parking is convenient, the room is very clean, and the front desk lady is very enthusiastic
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and praise of our hotel! Our hotel has always been committed to providing every guest with quality service and a comfortable accommodation experience. The rich food choices around can satisfy your appetite, and the convenient parking can also solve your worries🚗. The clean and tidy room is our unremitting pursuit✨. The front desk lady will continue to maintain a warm attitude to serve everyone. We look forward to seeing you again!
MAËL W
Premium Double Bed Room
Stayed in Jan 2025
Business travelers
20 review
4.7/5
Amazing
Posted on Feb 26, 2025
All three rooms were upgraded for free. The location is good. There are many small shops around. The room is a bit old.
Original TextTranslated by Google
Response from Property: ❤Great location❤, thank you very much for your recognition and praise of our hotel! We are very happy to provide free upgrades for all three rooms for you. We are also very proud to hear that you said that we have a good location and there are many small shops around us. Regarding the issue that the room is a bit old, we will make improvements and upgrades as soon as possible to bring you a better accommodation experience. Looking forward to seeing you again!
Guest User
Premium Double Bed Room
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The room is clean and tidy, the service attitude is particularly good, I choose this one every time
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and love of our hotel! We are really happy that you appreciate the cleanliness of the room and our warm service attitude😀. We will keep doing this and continue to work hard to improve so that every time you stay, you will be more satisfied and comfortable. We look forward to your next visit🥰!
Guest User
Family Room
Stayed in Jan 2025
Family
17 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Complete facilities, warm hospitality at the front desk, upgraded the room, the room is clean and tidy, I come every time, recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and love of our hotel! The advantages you mentioned, such as complete facilities, warm hospitality at the front desk, and clean and tidy rooms, are all aspects we have been working hard to maintain and improve. We are honored that you choose our hotel every time. We will continue to work hard to provide every guest with better service and experience, and look forward to seeing you again!