Yuqi Hotel (Hangzhou West Lake Scenic Area Branch) Reviews
Yuqi Hotel (Hangzhou West Lake Scenic Area Branch)
Building 3, Mushutang Creative Park, No. 88 Yuanshuaimiaohou, Shuicheng Road, Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
1105 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Response from Property: Dear distinguished guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel is located in the South Fund Town of Yuhuang Mountain in the West Lake Scenic Area. It is adjacent to Qianjiang New Town in the east and Qiantang River and Songcheng in the south. The hotel is conveniently located close to Metro Line 4 and there is a bus stop at the door. It is convenient for travel. The hotel also prepares free parking for guests from afar. At the same time, Yuqi strives to continuously provide guests with high-quality services and create a warm and comfortable living environment to meet the requirements of different guests with the highest cost-effectiveness. Yuqi looks forward to your visit again!
Guest User
Shannan Scenic Audio-Visual Room
Stayed in Oct 2024
Solo traveler
13 review
8.0/10
Very Good
Posted on Nov 22, 2024
Very good budget hotel. Walls are quite thin, so you're likely to be woken up by families running through the halls. Otherwise, has everything you need for a minimal stay.
Response from Property: 感謝您下榻遇柒酒店。從您的點評當中已然讓我們感受到您此行的滿意心情及對酒店的讚賞和喜愛,但未能得到您滿分的好評説明我們的工作中仍存在着許多的不足之處,我們將不斷努力做好各項服務工作,不斷完善和提高硬件設施水平,為您帶來更舒適、愜意的遇柒。期待您的再次光臨!~
Wusuyun
Cozy Room (Double bed)
Stayed in Feb 2025
Business traveler
47 review
10/10
Outstanding
Posted on Mar 9, 2025
The front desk staff and cleaning staff are very good, especially the 1.8-meter king-size bed that I upgraded to, which I will remember. The room facilities are complete and clean. The hotel is very close to the subway station, which can be reached in a few minutes on foot. I will stay here again next time I come to Hangzhou.
Original TextTranslated by Google
6/10
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.
Renhexiumu
Cozy Room (2 beds)
Stayed in Feb 2025
Solo traveler
160 review
10/10
Outstanding
Posted on Mar 3, 2025
Facilities: Good, quite complete, the room is also quite big
Hygiene: Clean and sanitary, generally good
Environment: Good, the surrounding is clean and tidy
Service: Good, there is a small supermarket and restaurant downstairs, which is very convenient
Parking is free, the parking lot is slightly small
Original TextTranslated by Google
Response from Property: Your affirmation is the highest praise for Yuqi. We look forward to your visit next time, giving us the opportunity to serve you again and continue to create more beautiful memories.
Anonymous User
Guestroom - Single Occupancy, Mountain-View
Stayed in Sep 2024
Solo traveler
6 review
7.7/10
Good
Posted on Nov 12, 2024
The hotel is in a good location, in the Yuhuangshan area. It takes half an hour to get to Shuicheng Road Station on Line 4 of the East Station. It is only a few steps away from the station. I came to Hangzhou to participate in the West Lake Mountain Run, which is close to the starting point, the Baita Cultural Industry Zone. The surrounding environment is excellent. There are several coffee and bicycle shops on the pedestrian street. One of the coffee shops, Lets Roll, is a base for runners and cyclists.
I was upgraded to a king-size bed room when I checked in. It is close to the side of the Shanghai-Kunming Railway. However, it is also interesting to sit in front of the large glass window and watch the green slow trains coming and going. Fortunately, there are not many trains, so I am not affected much when sleeping at night. Sensitive friends need to pay attention. The bed is very clean, but the floor cleaning is a bit sloppy.
There is a canteen downstairs, which provides breakfast and lunch. The meal in the picture is 38 yuan, and the taste and cost performance are OK. On the other side of the railway is the Bagua New Village with a strong smoke and fire. If you want to eat noodles, it is recommended to go in the morning or at noon. Several restaurants are closed at night.
Next time I go to Hangzhou to run by myself, I may consider staying at Yuqi.
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6/8
Response from Property: Dear VIP, thank you for your detailed sharing. Thank you for your feedback. Guest room hygiene has always been a top priority. We will definitely strengthen staff training and management, improve the quality of guest rooms, and make every VIP stay at ease. Thank you again for your comments and look forward to seeing you next year.
Guizhouhongye
Cozy Room (2 beds)
Stayed in Sep 2024
Family
27 review
2.0/10
Posted on Oct 3, 2024
The product is not what it says on the tin. The 99 yuan hotel should be better. How did you rate the price of 330 yuan, Ctrip? What is the selection mechanism? Using dirty, rotten, and poor to describe it is too much. The price of Hangzhou is right for a big city, but the product is terrible. It feels like living in a dilapidated house or a slum. It was just a talent apartment in a small town, and it was newly renovated. I really want to ***** Ctrip. I don't want to write too much. The readers who come after me should be careful and cherish it.
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6/11
Response from Property: Dear guest, I don't know what we did that made you dissatisfied. If there is a problem with the room, please let us know and we will solve it for you as soon as possible. If you are not satisfied with the room and feel that the National Day room is not worth 330 yuan, the hotel will cancel the order for you free of charge. We are also very sad that you have said so badly about us. The hotel room is cleaned and disinfected for each guest. What is the dirty part you are talking about? You can tell us and we will rectify the deficiencies immediately. Waiting for your call back.
Guest User
Guestroom - Single Occupancy, Mountain-View
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 13, 2024
The room is very clean and hygienic. What's more important is that the transportation is convenient, and it is close to the bus stop and subway station.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel is located in the South Fund Town of Yuhuang Mountain in the West Lake Scenic Area. It is adjacent to Qianjiang New Town in the east and Qiantang River and Songcheng in the south. The hotel is conveniently located close to Metro Line 4 and there is a bus stop at the door. It is convenient for travel. The hotel also prepares free parking for guests from afar. At the same time, Yuqi strives to continuously provide guests with high-quality services and create a warm and comfortable living environment to meet the requirements of different guests with the highest cost-effectiveness. Yuqi looks forward to your visit again!
Hanxiwang🌻
Guestroom - Single Occupancy, Mountain-View
Stayed in Feb 2025
Traveling with friends
24 review
9.5/10
Amazing
Posted on Mar 23, 2025
The single room I booked is not big, just enough for one person. The bathroom has a shower and toilet in one. When I take a shower, the toilet will get wet, and the floor will get wet. When I go to the bathroom, I step on my slippers and the slippers will get wet. It is next to the railway tracks, and the sound insulation is not good, so it will be a bit noisy.
But the bedding, charging design, location, etc. are all very convenient.
The most important point is that the problems mentioned at this price are not problems!!! After all, you can't spend more than 100 to buy a room that costs more than 1,000. In short, I am satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your detailed sharing and your valuable suggestions. For single rooms, the dry and wet areas are not separated, but for other room types, the dry and wet areas are separated. You are welcome to try other room types next time. I look forward to seeing you again and wish you a happy life.
Guest User
Cozy Room (2 beds)
Stayed in Aug 2024
Family
1 review
9.7/10
Amazing
Posted on Sep 22, 2024
They helped me apply for a family suite for free. It is very close to West Lake and the subway is convenient. There was hair on the towel, but I was very satisfied overall.
Original TextTranslated by Google
Response from Property: 非常感謝您的寶貴評價!關於您提到的毛巾上發現頭髮的問題,我們深感抱歉,這顯然是我們在清潔檢查環節中的疏忽。我們立即將此事反饋給相關部門,並會加強員工培訓,確保今後在清潔工作中更加細緻入微,避免類似情況再次發生。您的反饋是我們改進的重要動力,我們對此表示衷心的感謝。再次感謝您的理解與寬容,希望這次小插曲沒有影響到您整體的入住體驗。我們期待在未來有機會再次為您提供更加完美的服務,讓您和家人在我們的酒店度過每一個温馨、愉快的時光。祝您生活愉快,萬事如意!
Guest User
Guestroom - Single Occupancy, Mountain-View
Stayed in Aug 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 7, 2024
The front desk lady Qiqi provided good service, the room was clean and hygienic, and there was a parking lot. I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Anonymous User
Guestroom - Single Occupancy, Mountain-View
Stayed in Aug 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Sep 5, 2024
The hotel is large and clean
Environment: close to Qiantang River and Bagua field, very convenient for travel
Service: Super good front desk service
Facilities: Newly decorated, very cost-effective
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed evaluation! We are very happy that Yuqi has been recognized by you in many aspects. Clean environment, warm service, complete facilities, and convenient travel are all our goals. Your satisfaction and affirmation are our greatest encouragement. We will continue to maintain and improve our service quality to provide you and more guests with a better and more comfortable accommodation experience. We look forward to your visit again and wish you a happy life!
Hanshebuhan
Guestroom - Single Occupancy, Mountain-View
Stayed in Aug 2024
Business traveler
72 review
10/10
Outstanding
Posted on Oct 11, 2024
It is very close to Shuichengqiao subway station. Although I am on a business trip nearby, this place is more like a tourist area and very close to Baguatian. The room is relatively clean and comfortable. You can see the train passing by from the window and the mountains in the distance to the north.
Original TextTranslated by Google
Response from Property: 尊敬貴賓: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順
Guest User
Guestroom - Single Occupancy, Mountain-View
Stayed in Feb 2025
Solo traveler
28 review
10/10
Outstanding
Posted on Mar 9, 2025
The hotel has complete facilities and a very advantageous location. The West Lake Scenic Area is behind it, and it is not in the restricted area. It is clean and tidy. I will choose this hotel again next time I come to play.
Original TextTranslated by Google
Response from Property: Everyone who comes to Yuqi is our friend, and more like our family. As you slowly get to know Yuqi, you will like us more and more. Welcome to come back often when you are free!
Guest User
Elegant Family Room
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 25, 2024
Facilities: Very advanced
Sanitation: Very clean and comfortable to stay in. The hotel smells good
Environment: Very good
Service: Very good. The front desk is very polite and the service is very good
The location is also very good. Convenient and fast
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價,您的肯定是對我們最大的鼓勵和肯定!我們深知每一位客人的滿意都是對我們工作的最大認可,也是我們不斷前進的動力。同時,我們也非常期待您再次光臨,讓我們有機會再次為您服務,並繼續創造更多美好的回憶。期待您再次光臨
Chenglongzhishu
Zero Pressure Comfortable Sleep Double Bed Room (Zero Pressure Memory Pillow + Zero Pressure Comfort Mattress)
Stayed in Jan 2025
Solo traveler
5 review
9.0/10
Great
Posted on Feb 16, 2025
Disadvantages:
1. It is next to the slow railway, and it seems that two trains passed by at night
2. It is difficult to find the right temperature for the water heater.
Advantages:
1. The price-performance ratio is very high, more than 100 yuan, and the sanitary facilities are good
Conclusion: Recommended
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Yuqi Hotel. Thank you for your valuable suggestions on the hotel's hardware and software facilities. We will continue to work hard to upgrade the hotel's hardware and software facilities and service quality to provide every guest with value for money and a home-like experience. At the same time, we hope that you will continue to pay attention to and support us. Thank you again for your visit and wish you a happy life!