Fairfield by Marriott Hangzhou Xintiandi

Fairfield by Marriott Hangzhou Xintiandi Reviews

Fairfield by Marriott Hangzhou Xintiandi

No.17 Yongfuqiao Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Fairfield by Marriott Hangzhou Xintiandi
Fairfield by Marriott Hangzhou XintiandiFairfield by Marriott Hangzhou XintiandiFairfield by Marriott Hangzhou Xintiandi
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Fairfield by Marriott Hangzhou Xintiandi Guest Reviews

4.6/5
Very Good
1414 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(1414)
Positive reviews(1373)
Reviews with photos/video(152)
Delicious breakfast(90)
Easy to get around(75)
Classy environment(60)
Convenient for shopping(46)
Friendly front desk staff(42)
Close to metro(35)
Perfect for business trips(29)
Poor air conditioning(10)
Negative reviews(41)
Kit Lai
Comfy King Room
Stayed in Nov 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
This is my first stay in this hotel and locationwise, quite convenient to reach from Highspeed train station to the hotel by taxi. However, the dropped off from taxi have to at the road side and not door to door. It located next to the shopping mall and numbers of local restaurants around. The music was too laugh from 1 or 2 restaurants nearby. The breakfast options are not many choices and also local western type.
Response from Property: Dear guests: Thank you for staying at Fairfield Hotel, Xintiandi, Hangzhou. Thank you very much for your affirmation of us in all aspects. The hotel is located in the commercial center of Xintiandi, with a superior geographical position, which is very convenient for eating, drinking and playing. Providing high-quality service to every guest has always been our mission, making you feel at home while traveling. looks forward to your stay again!
jtravels
Comfy King Room
Stayed in Apr 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Great location ! Many restaurants and malls nearby. Good breakfast and great room design. Feels brand new.
Response from Property: Dear guest, thank you for staying at Fairfield by Marriott Hangzhou Xintiandi. Thank you for your affirmation of us in all aspects. Xiao Fengfeng FF is very happy! The hotel is located in the commercial center of Xintiandi, with a superior geographical location and convenient for eating, drinking and having fun. Providing quality service to every guest has always been our purpose, making you feel like home when you are away from home. Xiao Fengfeng FF is looking forward to your stay again!
Webster Zhou
Comfy King Room
Stayed in Jun 2024
Couples
11 review
4.7/5
Amazing
Posted on Jul 8, 2024
Good location although you need to take a short distance walk to the nearby shopping mall then access to MRT, a very basic and good amenity hotel With all your need
Response from Property: Dear guest, thank you for staying at Fairfield by Marriott Hangzhou Xintiandi. Thank you for your affirmation of us in all aspects. Xiao Fengfeng FF is very happy! The hotel is located in the commercial center of Xintiandi, with a superior geographical location and convenient for eating, drinking and having fun. Providing quality service to every guest has always been our purpose, making you feel like home when you are away from home. Xiao Fengfeng FF is looking forward to your stay again!
Vanessa Manyudza
Comfy King Room
Stayed in Nov 2023
Other
7 review
3.2/5
Posted on Dec 25, 2023
The check process took longer than expected, the person kept on asking for unnecessary information,where as the passport was in their hands, the sound proofing is not that good you are awoken by the noise from the traffic outside,the breakfast was just sub par ,would not recommend
Response from Property: Dear guests, thank you for staying at Wanfeng Hotel, Xintiandi, Hangzhou. I am very sorry for not providing you with a good check-in experience. Thank you very much for pointing out our shortcomings. We attach great importance to the stay experience of every guest. We have forwarded the issue to the relevant department and sincerely apologize for any inconvenience caused! We hope you can make up for this opportunity by staying in our hotel again. Thank you for staying in Wanfeng Hotel, Xintiandi, Hangzhou!
Chiedza Samantha Chingosho
Comfy King Room
Stayed in Sep 2024
Solo travelers
17 review
4.2/5
Very Good
Posted on Nov 15, 2024
The hotel is spacious and nice. Will definitely come back again
Response from Property: Dear guests: Thank you for staying at Fairfield Hotel, Xintiandi, Hangzhou. Thank you very much for your affirmation of us in all aspects. The hotel is located in the commercial center of Xintiandi, with a superior geographical position, which is very convenient for eating, drinking and playing. Providing high-quality service to every guest has always been our mission, making you feel at home while traveling. looks forward to your stay again!
PaulWT chan
Comfy King Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Location is great. Staff is friendly. Near to city centre.
Response from Property: Dear guests: Thank you for staying at Fairfield Hotel, Xintiandi, Hangzhou. Thank you very much for your affirmation of us in all aspects. The hotel is located in the commercial center of Xintiandi, with a superior geographical position, which is very convenient for eating, drinking and playing. Providing high-quality service to every guest has always been our mission, making you feel at home while traveling. looks forward to your stay again!
Anonymous User
Comfy King Room
Stayed in Jan 2024
Travel with friends
6 review
4.5/5
Great
Posted on Mar 3, 2024
Very good location. Near the mall. Convenient. Clean. Room has city view.
Response from Property: Dear guest, thank you for staying at Fairfield Inn Hangzhou Xintiandi. Thank you very much for your affirmation of us in all aspects. Xiao Fengfeng FF is very happy! The hotel is located in the Xintiandi commercial center. It has a strategic location and is very convenient for eating, drinking and having fun. It has always been our purpose to provide every guest with high-quality service, so that you can feel at home when you are traveling. Xiaofengfeng FF looks forward to your stay again!
Olgun
Comfy King Room
Stayed in Aug 2023
Family
11 review
4.5/5
Great
Posted on Oct 3, 2023
Conveniently located and well designed interior for maximum use of a rather smaller interior. Room is good, all of them are with a view to the daily happenings in below. 4.5/5 for overall.
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
钱至浩Nathan
Comfy Twin Room
Stayed in Apr 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Best service hotel.. close to shopping mall... The best.
Response from Property: Dear guest, thank you for staying at Fairfield by Marriott Hangzhou Xintiandi. Thank you very much for your affirmation of us in all aspects, Xiaofengfeng FF is very happy! The hotel is located in the commercial center of Xintiandi, with a superior geographical location, and it is very convenient to eat, drink and play. It has always been our aim to provide high-quality services to every guest, so that you can feel like coming home when you travel. Xiaofengfeng FF looks forward to your stay again!
Justin Yeoh
Comfy King Room
Stayed in Jun 2023
Business travelers
34 review
3.7/5
Posted on Jul 19, 2023
This is a nice and contemporary boutique hotel. Cozy environment in a spacious room. The breakfast is excellent with western breakfast choices too. The location is rather far from West Lake but it is a value for money stay.
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
Tiffany21
Executive Room (2 beds)
Stayed in Jun 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The hotel is beautiful and clean. The breakfast was also pretty decent. The bathroom was very clean and tidy. We ended up extending our stay. The location is really good too,it’s near the metro and close to a lot of malls.
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
SHALABH
Comfy King Room
Stayed in Apr 2023
Business travelers
43 review
5.0/5
Outstanding
Posted on May 31, 2023
Nice hotel to saty at very nice location surrounded by good restaurants and bars, opposite to Suntiandy mall
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
Sandeep Kolambe
Comfy King Room
Stayed in May 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Jun 19, 2023
Very good hotel.. location and facilities were good. Near to metro station .
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
Kavindu
Comfy King Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Nice and reasonable stay for a business trip.
Response from Property: 尊敬的賓客，感謝您入住杭州新天地萬楓酒店。很感謝您對我們各方面的肯定啦，小楓楓FF甚是開心呢！酒店位於新天地商業中心地段，地理位置優越，吃喝玩樂十分方便。為每一位賓客提供優質服務一直是我們秉持的宗旨，讓您出行在外有種回家的感覺，小楓楓FF再次期待您的入住哦！
Around the Globe
Executive Room (2 beds)
Stayed in Jan 2023
Business travelers
40 review
4.2/5
Very Good
Posted on Feb 27, 2023
Very nice hotel, quite far from the downtown of Hangzhou and Xihu Lake. But very pleasant to stay here. Breakfast also nice enough and simple.
Response from Property: Dear guest, thank you for staying at Fairfield by Marriott Hangzhou Xintiandi. Thank you very much for your affirmation of our service, Xiaofengfeng FF is very happy! The hotel is located in the commercial center of Xintiandi, with a superior geographical location, and it is very convenient to eat, drink and play. It has always been our aim to provide high-quality services to every guest, so that you can feel like coming home when you travel. Xiaofengfeng FF looks forward to your stay again!