Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)

Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store) Reviews

Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)

Building 3, No.1326 Wenyi West Road, Yuhang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)
Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store)
Check available rooms for your travel dates
We Price Match
1 night

Orange Hotel (Hangzhou West Railway Station Zheyi Hospital Store) Guest Reviews

9.5/10
Outstanding
1045 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
Filter by:
Sort by:
All reviews(1045)
Positive reviews(1032)
Reviews with photos/video(78)
Friendly front desk staff(103)
Classy environment(72)
Delicious breakfast(58)
Large rooms(51)
Easy to get around(34)
Perfect for business trips(25)
Close to metro(11)
Stayed multiple times(6)
Negative reviews(13)
Guest User
Superior Double Room
Stayed in Feb 2024
Family
2 review
10.0/10
Outstanding
Posted on Mar 14, 2024
This hotel is very comfortable, super clean and convenient. The front desk is helpful and always provide detailed information. I would recommend all of friends and colleagues.
Response from Property: The wonderful encounters that we have encountered unexpectedly have brought about the collision of our destinies! It is fate that has destined our fate!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Other
6 review
7.5/10
Posted on Jan 1, 2025
It is very convenient to go to the hospital, and the front desk service attitude is very good
Original TextTranslated by Google
Response from Property: Thank you for your stay and support. We are very disappointed that we did not get your full 5-point praise. We will continue to use our enthusiasm to make you feel the warmth of home. We will continue to work hard and look forward to meeting you again. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
1 review
2.0/10
Posted on Jul 27, 2024
My clothes are ruined in the wash and I refuse to admit my problem
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying in our hotel. We are very sorry that we did not give you a good stay experience. We deeply apologize for this. We take your questions seriously and will take them seriously and actively rectify them. We hope to provide you with a satisfactory stay experience next time you stay, and look forward to your visit again~
Guest User
Queen Room
Stayed in Apr 2024
Couples
1 review
6.5/10
Posted on May 6, 2024
The other parts are generally OK, but I really have to complain about the air conditioner. The cooling can only reach 18 degrees, but the actual indoor temperature is completely not reached. I slept all night without covering myself with a blanket and I was sweating. It seriously affects the experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel. Because the hotel is centrally air-conditioned, if you need to adjust the cooling mode, you need to adjust it to 24 degrees before the air conditioner will start! We are very sorry that we failed to bring you a good stay experience. We apologize for this. We attach great importance to the issues you raised and will take them seriously and actively rectify them. We hope to provide you with a satisfactory stay experience when you stay next time. We look forward to your visit again~
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Apr 5, 2024
The lady at the front desk was very nice. She even brought me breakfast at 6:30 in the morning. She was so considerate! !
Original TextTranslated by Google
Response from Property: Thank you for taking beautiful photos. Your satisfaction and praise are the best affirmation for us. We look forward to having you visit our home often. We look forward to meeting you next time. I wish you a happy life.
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
3 review
8.0/10
Very Good
Posted on Jan 27, 2025
Facilities: General Hygiene: Good Environment: Good Service: Good
Original TextTranslated by Google
Response from Property: Thank you for your stay and support. We are very disappointed that we did not get your full 5-point praise. We will continue to use our enthusiasm to make you feel the warmth of home. We will continue to work hard and look forward to meeting you again. I wish you a happy life.
Shibinghengms
Superior Double Room
Stayed in Feb 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Mar 15, 2024
It has been upgraded to a square shape, it is spacious and clean, the surrounding area is more convenient, and the service is warm
Original TextTranslated by Google
Response from Property: Thank you for taking beautiful photos. Your satisfaction and praise are the best affirmation for us. We look forward to having you visit our home often. We look forward to meeting you next time. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Jan 2025
Solo travelers
19 review
8.0/10
Very Good
Posted on Feb 5, 2025
Wrong check-in information, room phone is useless
Original TextTranslated by Google
Response from Property: Thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us. We will make corrections one by one. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Double Room
Stayed in Dec 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 21, 2024
Clean and sanitary, the air conditioning is sufficient, the bedding is soft and very comfortable to sleep on, Orange is the first choice
Original TextTranslated by Google
Response from Property: Thank you for taking the beautiful photos. Your satisfaction and praise are the best affirmation for us. We look forward to your frequent visit to Orange’s home and seeing you next time. I wish you a happy life.
Guest User
2-bed Room
Stayed in Nov 2023
Business travelers
2 review
10.0/10
Outstanding
Posted on Dec 28, 2023
The environment is very good, and breakfast was provided attentively. I decided to stay there
Original TextTranslated by Google
Response from Property: Love is in Orange, Xiaoju becomes more beautiful because of your satisfaction!
Guest User
Superior Double Room
Stayed in Oct 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Nov 22, 2023
Very good, clean and sanitary service is very good. Breakfast is also very good Facilities: very good Hygiene: very good Environment: very good Service: very good
Original TextTranslated by Google
Response from Property: Thank you for taking the beautiful photos. Your satisfaction and praise are the best affirmation for us. We look forward to your frequent visit to Orange’s home and seeing you next time. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Oct 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Nov 26, 2023
The room was very nice 👍, in excellent condition 👍, and the service was excellent 👍! Very good!
Original TextTranslated by Google
Response from Property: Missing your hometown is a kind of emotion. You who are busy running around outside hope to find the warmth of home in Orange. Your smile will form rays of warm sunshine in Orange, warming your heart!
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
5 review
10.0/10
Outstanding
Posted on Apr 5, 2024
Quite satisfied!
Original TextTranslated by Google
Response from Property: The stars come every night, the migratory birds return in the changing seasons, and I am here waiting for your arrival. Thanks for having you~
Guest User
2-bed Room
Stayed in Oct 2023
Business travelers
2 review
10.0/10
Outstanding
Posted on Nov 5, 2023
This is the second time I stayed here. The hotel is very clean, the environment is elegant, there is no peculiar smell, and the staff also upgraded our room for free. Thank you~
Original TextTranslated by Google
Response from Property: Thank you for taking the beautiful photos. Your satisfaction and praise are the best affirmation for us. We look forward to your frequent visit to Orange’s home and seeing you next time. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
16 review
10.0/10
Outstanding
Posted on Oct 28, 2023
The hotel has complete facilities and is easy to use. It fully meets the needs. The hygiene and environment are very clean and comfortable. The service attitude is very good. The staff are very friendly, especially the girl at the front desk. The service is great. The tea at the front desk tastes especially good. Highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your careful comments. Your satisfaction and praise are the best affirmation for us. We look forward to your frequent visits to Orange Home and looking forward to meeting you next time. I wish you a happy life.