To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.2
Cleanliness4.5
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All reviews(93)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(3)
Don Ivancho
Superior Suite
Stayed in Apr 2023
Booked for others
7 review
5.0/5
Outstanding
Posted on Apr 15, 2023
I booked the hotel for my sister and her son, it was my nephew’s birthday… the service, food, room, location and place was AWESOME. The staff new about my nephew’s 4year birthday and they brought a cake and they treat him as a king.
Guest User
King Room
Stayed in Jun 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Very new hotel with good view to Bogota
Guest User
Deluxe Suite
Stayed in Sep 2022
Business travelers
4 review
1.0/5
Posted on Sep 24, 2022
the hotel charged me extra 19% VAT, though I show them the proof that the prepaid booking have included the VAT. As a foreigner, actually the VAT should be refund to me. They refused to refund and charge it twice and when I argued with them, their attitude is very bad it was disappointing for Hilton will not stay Hilton in the future
Guest User
Corner Studio Suite
Stayed in Sep 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 23, 2023
nice hotel, good service
FREYVEN ORLANDO
King Room
Stayed in Nov 2021
Couples
16 review
5.0/5
Outstanding
Posted on Feb 5, 2022
the facilities are new it is spectacular super rooms the breakfast there is variety the menu
andyfisher
Two Queen Room
Stayed in Nov 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Nov 11, 2023
Everything else was good, except that the hotel charged double tax when I checked in. I told the hotel that I had paid the tax but it was useless. I contacted customer service and they said it was 26.51 USD including tax. I contacted Ctrip but they didn't reply either. Although the amount was not much, I still felt uncomfortable.