VXX9+CQV Grand Mall Area, Jl. Alianyang, Pasiran, Kec. Singkawang Bar., Kota, Pasiran, West Singkawang, West Kalimantan, 79123, IndonesiaView Hotel Details
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Swiss-Belinn Singkawang Guest Reviews
4.5/5
Great
289 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(289)
Positive reviews(278)
Reviews with photos/video(104)
Awesome stay(42)
Near shopping area(41)
Clean and tidy(37)
Convenient for shopping(32)
Friendly staff(25)
Awesome rooms(22)
Loved the view(5)
Large rooms(5)
Negative reviews(11)
LsTing
Deluxe Double Room Tower 1
Stayed in Jan 2025
Family
3 review
4.5/5
Great
Posted on Feb 10, 2025
Book at trip.com & get the reasonable price
Breakfast time especially start from 7 morning is quite full
Nice view from room
Need deposit.
Response from Property: Dear Mr. /Ms. LsTing, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had enjoyed your stay with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Guest User
Superior Queen Room Tower 2
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Spacious and tidy room. The bathroom and toilet are hygiene clean. Breakfast served varieties of good food.
Response from Property: Dear our valuable guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you had a positive comment regarding our room, hygiene and variety of breakfast Looking forward to welcome you back. Best regards, Hamdany General Manager
BIN SAIM
Deluxe Double Room Tower 1
Stayed in Oct 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Third Swiss Belinn chain that I’ve stayed at. Location is next to a mall. All the food for you to try out. Check in was fast. Lobby is comfortable with a seating area outside. The view from my room was superb facing the mountain. Room carpeted, layout was good with hot strong shower. Swimming pool is small mainly for kids but the view is great. Breakfast was not to my expectations for a Swiss Belinn chain. Not much variety and my request for soft boiled egg came as hard boiled.
6/15
Response from Property: Dear Mr. Bin Saim, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us especially for the location, service, view, facilities, etc. Thank you for your kind feedback and will share to our respective team for better improvement. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Anonymous User
Superior Queen Room Tower 2
Stayed in Dec 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Jan 31, 2025
This hotel is good..always bring my customers check in here..
Response from Property: Dear our valued guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had a good stay and pleased to return to us . Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Annour 13
Superior Twin Room Tower 2
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Nice place and i love ittttttttttttttttttttttttttttttttttttttttttttttt
Response from Property: Dear Ms. Annour, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had an nice experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Response from Property: Dear Mr. Axcel, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you enjoy your stay with us. Looking forward to welcome you back. Best regards, Hamdany General Manager
Fizalzli
Grand Deluxe Tower 2
Stayed in Nov 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The best hotel in Singkawang .. connected with shopping mall. Clean hotel. Breakfast so good.
Response from Property: Dear Mr. Fizalzi, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us especially for the location in Singkawang Grand Mall, cleanliness and the taste of our breakfast.We hope we could welcome you back at our hotel in the future.Best regardsHamdanyGeneral Manager
Guest User
Deluxe Double Room Tower 1
Stayed in Jan 2025
Travel with friends
2 review
4.0/5
Very Good
Posted on Feb 17, 2025
Hotel is good. Love having breakfast by the pool where we can see the sun rise. However, the lack of face towels and places to hang our towels was a problem.
Response from Property: Dear our valued guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had enjoyed stay and love having breakfast at our poolside. For face towels are not set up in the room, but you can request to our staff. Hanging rack also available in all rooms. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
aelynG
Deluxe Twin Room Tower 1
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Nice hotel,recomended to stay
Response from Property: Dear Ms. Aelyn, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you had a nice experience and recommend us for accommodation in Singkawang.Looking forward to welcome you back.Best regards,HamdanyGeneral Manager
WongEddy
Deluxe Twin Room Tower 1
Stayed in Jan 2025
Family
15 review
4.5/5
Great
Posted on Feb 13, 2025
Good location , next to coach bus station. If the hotelcan arrange breakfast earlier by half hrs will be even better . 7am . Same time with the coach bus moving out time .
Response from Property: Dear Mr. Wong, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had enjoyed your stay with us. Our breakfast starting at 6 am every morning or if you have earlier departure, you can also request a take away breakfast to our staff. Hopefully it will help you for the next visit. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Anonymous User
Grand Deluxe Tower 2
Stayed in Dec 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 23, 2025
Great place to stay, clean, comfortable and helpful staff. Breakfast selection was average and some empty dishes was slow or not refill.
Mall next to it was an added advantage.
Response from Property: Dear our valued guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It's our pleasure to learn that you had an excellent experience with us. We truly appreciate your feedback regarding our breakfast and shared to our respective team for better improvement. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Aefa Aerisya
Superior Twin Room Tower 2
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The staff is very helpful. The room is spacious. Location also great next to shopping mall.
Response from Property: Dear Our Valued Guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager
Nurfa777
Superior Queen Room Tower 2
Stayed in Jun 2024
Family
9 review
4.7/5
Amazing
Posted on Sep 1, 2024
Staff are friendly and helpful. But a few are obnoxious. Maybe because i am outsider? Not really sure. Make sure to book tower 1 if you want to use the pool. Tower 2 is a long walk for kids who want to use the pool. Breakfast is so-so. Dining area at tower 2 are very limited. Location is great. Adjoining with the mall
Response from Property: Dear Ms. Nurfa, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. It 's a pleasure to know that you enjoy your stay experience with us. For your information, our hotel has 2 Towers with different room types which guest can choose. The information has been provided in the picture however, should you need any assistance or information regarding our facilities, please dont hesitate to contact us. We hope we can welcome you back to this beautiful city, Singkawang. Best regards, Hamdany. General Manager
Diana
Superior Twin Room Tower 2
Stayed in Nov 2024
Family
3 review
4.0/5
Very Good
Posted on Jan 4, 2025
Didn't realize the hotel got two towers.
We stay at tower 2....
Got the room with balcony.....
Very convenient as it connected to the mall.
The breakfast is good
Response from Property: Dear Ms. Diana, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. For your information, we have 2 Towers , Tower 1 & Tower 2 which you can choose based on your preference. It's our pleasure that you had a convenient stay with us.Looking forward to welcome you back.Best regards,HamdanyGeneral Manager
Anonymous User
Deluxe Double Room Tower 1
Stayed in Jul 2024
Family
22 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Affordable and convenience place to stay. Shuttle provided.
Response from Property: Dear Our Valued Guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang, It's a pleasure to know that you enjoy your stay experience with us. Looking forward to welcome you back to this beautiful city, Singkawang. Best regards, Hamdany General Manager