SSAW Boutique Hotel hangzhou East Reviews

Response from Property: 很高興看到您對酒店服務的稱讚，您的支持是對我們5分最大的鼓勵，我們會不斷努力，給您更為無可挑剔的服務和細節體驗，讓您的旅途盡善盡美！！！期待與您再次相遇君亭·

Response from Property: Dear friend, thank you very much for sharing your experience of staying in the hotel with us. The hotel is 800 meters away from the West Square of East Station and can be reached in 8-10 minutes on foot. You can also make an appointment in advance for the hotel's free business shuttle service from 7:30 to 17:00. I am glad that you like the delivery robot. Regarding the room cleaning you mentioned, we normally do not change the sheets and quilt covers for extended stays for environmental considerations, but we can also meet your requirements if you make any requests. We have buckwheat pillows, lavender pillows, and latex pillows. If you have any needs during your stay, please contact us in time and we will serve you wholeheartedly.

Response from Property: Amazing time, gentle years, let time in the pavilion slow down! Once again thank you for your love, we will also be more brilliant bloom, meet also nothing, do not come to miss you, looking forward to your return

Response from Property: 尊敬的賓客，感謝您選擇杭州東站滙和君亭酒店並留下寶貴好評！🌹 我們始終以“城市中的靜謐港灣”為理念，精心打造兼具設計感與舒適度的客房，更希望每一位賓客都能感受到高鐵站旁的便捷出行（步行5分鐘即達杭州東站）與鬧中取靜的休憩體驗。您的認可讓我們備受鼓舞，若您下次再來杭州，期待以更貼心的服務與您重逢！祝旅途常伴美好～✨

Response from Property: Thank you for your support. We hope to receive your full marks and positive feedback next time, and we will strive to do better. Looking forward to your next visit!

Response from Property: 尊敬的賓客，您好！感謝您與我們分享您的入住體驗，未能達到您的期望，請接受我們誠摯地歉意，酒店與商場是綜合體，在飯店高峯期會有一定影響，我們後續會提做一些措施避免氣味帶來的不適，希望能得到您的諒解。遙祝您和您的家人朋友身體健康，幸福快樂每一天！在君亭，遇見您，真好！

Response from Property: Thank you for your support and evaluation of our hotel, your evaluation has given us greater impetus to move forward.

Response from Property: Dear Valued Guest,We sincerely apologize that your journey to Hangzhou was met with an unpleasant experience. It has been brought to our attention that you encountered an issue regarding taxi arrangements.Upon investigating with our front desk team, we have confirmed that our staff did not arrange a taxi on your behalf. Please be assured that all our front desk personnel undergo rigorous training on service standards.For your reference, the distance from our hotel to the airport is approximately 25 kilometers. Under normal traffic conditions, the taxi ride takes around 40 minutes and costs about RMB 100. We generally recommend departing at least 2 hours before your flight to ensure a smooth journey. Should we arrange transportation for you, we would always coordinate directly with the driver and provide you with the details.However, we believe there may have been some misunderstanding regarding this particular taxi incident. To better enhance our service quality, we would greatly appreciate it if you could share more details and suggestions with us via private message or by calling the hotel directly.Our hotel is consistently committed to providing exceptional experiences. We genuinely hope to welcome you back, allowing you to personally experience our dedication to service excellence.We wish you all the best.

Response from Property: After searching for you a thousand times among the crowd, I suddenly turned around and found you at the dimly lit place. Dear friend, meeting, knowing and parting with you, Xiaojun has used up all her luck. Thank you for your patient evaluation and praise. Xiaojun is overjoyed. If you like it, come often. All the staff of the hotel are waiting for you to come home here.

Response from Property: Thank you very much, Jun'er is very happy with your evaluation. Meeting you is a small stroke of luck, and it is our good fortune to meet you. We hope that everything Jun'er does can make you feel our care and warmth... Looking forward to our next meeting

Response from Property: Dear guest, hello! Thank you very much for staying at Huihe Junting Hotel. We apologize that you did not have a good experience during your stay. In response to the issue you raised, we have circulated and deeply reflected on it. Regarding the lack of air conditioning, hotel air conditioning belongs to central air conditioning and is not separately equipped in each room. Due to recent feedback from guests that the temperature varies and it is in winter. Central air conditioning cannot quickly convert cooling, I believe that your next visit will have a different experience. Recently, there has been a significant change in temperature. Please remember to add more clothing to prevent catching a cold. We sincerely look forward to your visit again and wish you a happy life

Response from Property: In a perfect journey, there are always unexpected warm encounters and touching moments. We are more than willing to offer every guest warm and considerate service. Your satisfaction is the greatest motivation for us to move forward. No matter how much we do, it is all worth it. Xiaojun believes that guests are like family. We hope that every trip you take with us will feel like coming home. The care, thoughtfulness, and warmth we offer to family members are the most sincere gifts we give to you. We look forward to seeing you again.

Response from Property: Seeing your review, Xiaojun is very sorry. It seems that the stars were naughty and made you miss clicking. However, Xiaojun also hopes that you can raise any opinions or suggestions during your stay at any time. We will listen carefully, keep improving and strive to do better and better. Xiaojun sincerely invites you to visit again!

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並分享寶貴的反饋！很高興得知您對房間感到滿意，這是我們的榮幸~。我們始終追求為每位客人創造滿分的入住體驗，注意到您未給出5分評價後，我們非常重視。若有任何細節讓您感到不夠完美，誠邀您通過私信或電話與我們分享建議，這將幫助我們更好地優化服務。期待您的再次光臨，讓我們有機會為您帶來更完美的體驗！祝您生活愉快~