Quality Inn
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Quality Inn

2138 W Mercury Blvd, Hampton, Virginia, 23666, United States
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hotel overview picture
Highlights
Ideal location
Lots to do
Free parking
Amenities
Public parkingFree
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Smoking area
Fax/copying service
Concierge service
English
All amenities
Property Description
Located in Hampton, Quality Inn is within a 5-minute drive of Hampton Roads Convention Center and Hampton Coliseum. This hotel is 2.9 mi (4.6 km) from Boo Williams Sportplex and 3.3 mi (5.4 km) from Huntington Park.
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6.0/10
Cleanliness6.0
Amenities6.0
Location6.0
Service6.0
All 96 reviews
Surroundings
Airport: Newport News/Williamsburg International Airport
(16.8 km)
Airport: Norfolk International Airport
(32.0 km)
Train: Newport News Amtrek Station
(5.8 km)
Train: Norfolk Amtrak Station
(32.0 km)
Landmarks: St Mark's Episcopal Church
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

11

Standard Room, 2 Double Beds, Non Smoking

2 Double bed
Non-smoking
Refrigerator
TV
Towels
Desk
Room Details
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9

Standard King Room-Smoking

1 King bed
Smoking Permitted
Refrigerator
TV
Towels
Desk
Room Details
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8

Standard Room, 2 Double Beds, Smoking

2 Double bed
Smoking Permitted
Refrigerator
TV
Towels
Desk
Room Details
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6

King Room-Accessible-Smoking

1 King bed
Smoking Permitted
Bathtub
Refrigerator
TV
Towels
Room Details
Check Availability
10

Standard King Room-Non-Smoking

1 King bed
Non-smoking
Refrigerator
TV
Towels
Desk
Room Details
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6

King Room-Accessible-Non-Smoking

1 King bed
Non-smoking
Refrigerator
TV
Towels
Desk
Room Details
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Guest Reviews

6.0/10
96 reviews
  • Cleanliness6.0
  • Amenities6.0
  • Location6.0
  • Service6.0
Average for similar properties in Hampton
Most Mentioned
Review summary
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Location: Close to many places and convenient for guests
J‍e‍r‍e‍l‍ ‍L
September 24, 2025
DO NOT STAY HERE. Cockroaches dead and alive in the room. Floors are disgusting. Staff is just a family of three, the daughter is the only one that isn't completely disrespectful and rude. You will see the amount of trash from my pictures, that trash remained there all 3 terrifying nights of my stay. I am ashamed that I did not leave and go to another hotel, the area was largely sold out and near by rooms were 800+ a night. I asked them to clean up the 2 live cockroaches I smashed. They still refused to mop or sweep. I had them come to the room and show them the 2 cherry tomatoes that were still fresh along with random pieces of cock roach and other random filth. The tomato was swept out to the balcony and then off. But the stairwell was in the way so the tomato bounced off and found it's home on the second floor. If you want to know how other cultures live, this is your chance. The manager had the nerve to get loud with me in the lobby in front of other guests while i was making the point that this cockroach infested facility was unacceptable at $250 / night and would be unacceptable at $25 / night. Another guest actually told the guy that he shouldn't talk to other guests like that in front of anyone, and he started barking at him too. I will be contacting the health department as well. Do not go to Hampton, VA. The entire area is horrible. 0 stars. Uninhabitable roach infested disgusting place needs bulldozed. The one picture is the bathroom door, which had literally every single human fluid on it top to bottom.
S‍h‍a‍u‍n
August 17, 2025
A lot of activity in this property. *****, the place is absolutely filthy. Carts everywhere, people hanging outside at night, elevator not working, strong cigarette smells even in non smoking rooms, even saw people hunching in the corner of the parking lot outside of their car. It’s crazy. Never again
T‍a‍n‍a‍i‍r‍i‍s
August 13, 2025
Booked through ******* and requested a non-smoking room, but was still put in a smoking room with a strong odor and cigarette burns everywhere. Room looked surface-cleaned but was filthy—grime, stains, dirty trash bags, and an old, stained shower curtain. Sheets and towels had marks, and the bathroom was in terrible condition. Staff were unprofessional, charged more than quoted for early check-in, and to top it off, someone banged on the door yelling “PEST CONTROL!” just an hour after I arrived. Checked out immediately. Unacceptable that ******* would recommend this place.
T‍r‍a‍c‍e‍y
August 11, 2025
Dirty disgusting hotel The first room the toilet was broken and bug in the shower. The second room stunk of Indian food and incense. Bed spread and sheets were stained. Towels were dingy and stained. Carpeting was gross. There was a 2 inch gap at bottom of the door which leads to the outside. Anything could have crawled under the door. Place was disgusting! We were in town to bury our son. Having to deal with all these issues was awful.
N‍i‍c‍h‍o‍l‍a‍s
August 11, 2025
Bed was comfortable and table with 2 chairs is a very nice bonus.... otherwise, average in every way. Cig burn holes on bed sheets do not make good first impression, but my lower rating comes from dust and pub hairs in the bathroom floor corners, which show a lack of seriousness toward cleaning. Good for a stay with naughty girlfriend, but maybe not the whole family
A‍n‍n‍ ‍M‍a‍r‍i‍e
August 9, 2025
This property doesn’t offer house cleaning even if u booed for a week they’ll only clean after u checkout AC wasn’t working and dirty Y'all need to renovate the whole building
M‍i‍c‍h‍a‍e‍l
August 4, 2025
Pool was not open during scheduled hours. No fridge in room and when called about it, none was provided.
J‍o‍n‍i
July 29, 2025
I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS HOTEL AND THE STAFF!! TO TOP BOTTOM, TO NOTCH SERVICE AND PROFESSIONAL from the moment we walked in the door!! My (now) husband and i came to Hampton to be married. This was our 1st do getting into town, staff was so accommodating and went above and beyond to make out stay INCREDIBLY SPECIAL!! Beyond that, the ruin was very very clean, bed was comfortable, breakfast enjoyable, *i love the little pancake maker!! The oil was great, just an incredible experience overall!! Ive stayed in MANY MANY HOTELS, NONE of which compare to the amazing senile and staff we received at Quality Inn Hanpton. Thank you Mr Alexander (i believe that is correct) we will be been OFTEN!! THIS IS OUR NEW FAVORITE PLACE ! ❤️

Services & Amenities

More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1985
  • Number of Rooms: 125
Phone:+1-757-8278680
Located in Hampton, Quality Inn is within a 5-minute drive of Hampton Roads Convention Center and Hampton Coliseum. This hotel is 2.9 mi (4.6 km) from Boo Williams Sportplex and 3.3 mi (5.4 km) from Huntington Park.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Frequently Asked Questions

What’s the cancellation policy at Quality Inn?

The cancellation policy at Quality Inn depends on your room type and booking terms.

What are the check-in and check-out times at Quality Inn?

Check-in at Quality Inn starts from 15:00, and the standard check-out time is by 11:00.

Is breakfast available at Quality Inn?

Yes, Quality Inn provides breakfast. Options include Continental.

Are pets allowed at Quality Inn?

No, pets are not allowed at Quality Inn.

How do I get to Quality Inn from the nearest airport?

The nearest airport is Newport News/Williamsburg International Airport, located about about 15 mins from hotel by car (16.8 km) away.

About This Property

Nearest AirportNewport News/Williamsburg International Airport
Distance to Airport16.81KM
Nearest Train StationNewport News Amtrek Station
Distance to Train Station5.79KM
Average Price FromSAR314
Hotel Star Rating2