Hotel Residence Mahmoud

Headline: Excellent Value, Spotless Rooms, and Exceptionally Trustworthy Staff - A Great, Authentic Base! Rating: 4/5 (Very Good) ​I chose Hotel Residence Hammamet for its excellent value and central location, and I had a very positive experience. This is a perfect choice for travelers prioritizing budget and a traditional, authentic stay. ​The Best Parts: ​Exceptional Trust and Cleanliness: The room was maintained to an outstanding standard every day. The cleaning staff are superb and exceptionally trustworthy; even when items were misplaced, I would never suspect the cleaners of taking anything. ​Friendly and Personal Staff: The team was genuinely friendly. I received great personal service, including the receptionist carrying my bag and the waiters being attentive at breakfast. ​Great Bar & Food: The bar area is a nice spot for a drink, serving strong Tunisian beer and truly excellent pizza. The Wi-Fi was fast and free throughout the property. ​Helpful Tips for Future Travelers (Things to Know): ​Transport: There is transport available, but it can be awkward to suss out. I highly recommend using travel planning resources like Rome2Rio or an AI assistant for planning. For local taxis, the inDrive app is much cheaper and a great alternative to Uber. ​Service Knowledge: Receptionists have friendly service but limited knowledge of the public transport network. ​Communication Gaps: I was never informed about the hotel's amenities like the rooftop pool or the beach area, so be sure to ask upon check-in! ​Room Design: Be cautious of the design peculiarities, such as the toilet roll holder's vertical placement and the tight shower space where the tap is located on the side of the bath. Also, I was not shown how to operate the AC/heating unit. ​Payment Policy: Travelers should note that card payments have a 20 Dinar minimum spend, which was enforced by a grumpy barman, so carry cash for smaller items. ​Overall: I highly recommend this hotel for its fantastic value, high cleaning standards, and friendly staff. It's a strong choice if you are prepared for a few design quirks and use outside resources for transport!