IntercityHotel Hamburg Dammtor-Messe Reviews

We went to Hamburg for a business trip in mid-to-late October, and the conference hotel was out of budget, so we chose this nearby hotel. The location is okay, just a few minutes to the subway and the venue. It's just that the hotel's service is really not complimentable. After I checked in, the water in the hotel room was empty, but the water in my colleague's room was open, as shown in the picture below. I called the hotel front desk, and the other party responded "impossible" on the phone. I went downstairs to the front desk and was greeted by an Indian-looking man. I showed him a photo. His face was expressionless and he didn't apologize. He just said it was a housekeeping problem. He was very arrogant. The person at the restaurant next to him even gave him bubbles and bubbles. Still asked me which one I wanted. The manager next to me was serving two white women. I couldn't help complaining about their service attitude. The manager wanted to apologize to me, but he never apologized. The next morning when I had breakfast, I greeted and smiled at the black woman at the door of the restaurant. She also had an expressionless face. It seemed that she really should be cold-faced. Some colleagues were also discriminated against when they finally asked for accommodation sheets. Other accommodation and cleaning are not bad. BTW, there is a prison nearby, a law school, and a court not far away. I told my colleagues that the police station is the only one that provides one-stop service, haha.