To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(139)
Positive reviews(38)
Reviews with photos/video(17)
Awesome stay(7)
Delicious breakfast(7)
Friendly owner(5)
Located downtown(5)
Convenient for shopping(5)
Negative reviews(1)
豬仔錢罌
Deluxe King Guest Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Good location and have a very nice bar at the lobby. Great breakfast to make you a day.
Bob Nagato
Executive Two Double Guest Room with Lounge Access
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Executive lounge was great.
Guest User
Deluxe King Guest Room
Stayed in Sep 2022
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 10, 2022
Best place. Near shopping area. Will always go back there again.
Guest User
Deluxe Two Double Guest Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
It is a very good hotel and I am very satisfied with the service. It is also close to Hamburg City Hall, the world's most expensive building, and is connected to the shopping street, making it a great place for a family trip.
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Guest User
Deluxe King Guest Room
Stayed in Sep 2024
Business travelers
11 review
4.8/5
Amazing
Posted on Sep 9, 2024
The hotel is in a very good location, and it is very convenient for traveling, shopping, and eating nearby. The sanitation is good, the environment is good, the equipment and facilities are also good, and the room service needs to be further improved, such as laundry service, etc. I look forward to staying there next time!
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Guest User
Deluxe King Guest Room
Stayed in Jul 2024
Solo travelers
10 review
2.5/5
Posted on Aug 11, 2024
Even considering that the pool was under construction, the facilities were really bad.
I couldn't sleep because of the construction.
It was really bad. ㅠ
The rooms were fine.
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DS13
Deluxe King Guest Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 27, 2024
This is the third time we choose this hotel.
The hotel is updating its rooms, this time we got an updated room.
Spacious, clean and comfortable.
Amazing breakfast.
Friendly service.
Good location.
We will definitely choose this hotel again.
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Guest User
Deluxe King Guest Room
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 20, 2025
My local friend asked me how was my hotel stay, and I said it was very comfortable staying at Marriott. He said because it’s Marriott hotel, the rooms and services are all top-notch.
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Guest User
Deluxe King Guest Room
Stayed in Dec 2024
Couples
52 review
4.0/5
Very Good
Posted on Dec 8, 2024
I lost something in the hotel, but the hotel didn't proactively inform me in advance. It was a burberry coat🧥. I didn't get any feedback until I called.
Not very good
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Guest User
Deluxe King Guest Room
Stayed in Apr 2024
Business travelers
5 review
4.5/5
Great
Posted on May 3, 2024
An old hotel. Located in the center of Hamburg, the facilities are a bit old, and the German items are more down-to-earth. The housekeeper provides coffee upon request for breakfast, which has the flavor of an old German hotel.
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Dagemisizhaowulingwang
Deluxe King Guest Room
Stayed in Oct 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Excellent location, good room, cleanliness is OK, comfortable bed, good pillows, quiet, convenient transportation, shopping and dining
Pet-friendly, pets are not noisy
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Fischer
Deluxe King Guest Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 19, 2024
We used and visited all of the hotel's facilities and had a very pleasant stay throughout. The service deductions are due to the inability to speak to some employees because they speak neither German nor English. We make deductions in terms of amenities because the hotel has a wellness area, but unfortunately, compared to hotels of the same category, it does not have a whirlpool/real sauna (the existing one is for a maximum of 2 people)/steam bath/relaxation rooms. I would also have been happy if the gentleman at the front desk could have answered a simple question about the history of the hotel.
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lzmllb
Family Room
Stayed in Jul 2024
Family
16 review
4.7/5
Amazing
Posted on Jul 20, 2024
The hotel is located in the city center, very quiet in a busy area. It is very convenient for sightseeing and shopping. The hotel facilities are a bit old, but the service is first-class, maintaining the standard of the Marriott brand. The water in the swimming pool is clear, but the water temperature is a bit low.
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Xingchen
Deluxe Two Double Guest Room
Stayed in Aug 2024
Family
13 review
3.0/5
Posted on Aug 6, 2024
The hotel is relatively old and very average. It is probably a domestic three-star hotel.
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Gerhard
Deluxe King Guest Room
Stayed in Apr 2024
Family
4 review
3.0/5
Posted on Jun 20, 2024
The hardware and the location are fine. The service staff, especially at breakfast (entrance), is a disaster. I will never, ever stay here again. Sorry, what the staff are allowed to do here is abysmal.