Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.4
Service9.2
Cleanliness9.4
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All reviews(131)
Positive reviews(128)
Reviews with photos/video(63)
Great service(46)
Relaxing hot springs(38)
Offers pick-up/drop-offs(28)
Tasty dinner(17)
Classy environment(16)
Large rooms(14)
Loved the view(11)
Well designed(6)
Negative reviews(3)
Guest User
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2025
Couple
4 review
9.0/10
Great
Posted on Jun 16, 2025
Enjoyed the hotel and loved our room! The staff were friendly and we liked all the meals. The free ramen at night was okay but otherwise the other snacks were great. The private ryokans are generally easy to get into, as most people don't stay long.
Salio Shiu
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 14, 2025
My second stay in this hotel, staffs are friendly, foods are great.
For those who is coming the first time, please take the train from station 51 and get off at station 55 (Kowakidani).
From station 55, you can either
1) walk for 15 mins to the hotel
Or 2) take the mini 10 seats shuttle bus from 2-5 pm (every 10-15 mins), just wait at the exit. If you need a pick up outside of this time, call the hotel and they will pick you up (a local Japanese phone number in the picture attached)
Great stay, except that the menu doesn’t have English version, which is a bit difficult for us.
Daniel
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Nov 12, 2024
It's a great getaway from the traditional Hakone crowds. We booked the private onsen due to the tattoo policies and the top floor rooms have a good view to the moutains. The restaurant facilities, service and politeness are great and we would definitely return.
A great plus: an amazing cascate easy trail 5min away from the hotel. With the right shoes it takes 45-1h to reach the lake and avoid the crowds piling up on the hakone bus services.
Anonymous User
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2024
Couple
3 review
8.5/10
Very Good
Posted on Jul 19, 2024
Great variety of onsens available. Meals were delicious and we would highly recommend this hotel.
Guest User
Twin Room Suigetsu No Sho
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on Jun 22, 2024
Despite my limited Japanese, the staff were friendly and attentive. The garden and hot spring foot bath are really lovely and give a nice rest after travelling.
Guest User
Japanese Western Style Room Suigetsu No Sho
Stayed in Oct 2023
Business traveler
6 review
8.0/10
Very Good
Posted on Nov 7, 2023
Hotel has really nice hot spring, but the facilities are old and should be improved.
IO KONG
Japanese Western Style Room Suigetsu No Sho
Stayed in Mar 2023
Couple
10 review
8.5/10
Very Good
Posted on Apr 16, 2023
The hotel location is quite good but you gotta have a bit patience in how to get there if you drive with Navi. The service quality is decent overall. Recommend to those who would like to enjoy their stay in family style.
Patrick
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Nov 2023
Family
7 review
10/10
Outstanding
Posted on Dec 31, 2023
Comfortable and relax place
Guest User
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Aug 2023
Family
1 review
9.5/10
Amazing
Posted on Sep 4, 2023
Pretty good and great price
shaw840216
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 3, 2025
The room is large and Japanese-style. There is a small bath on the balcony for hot springs. The hotel hot springs are very good, with both public and private hot springs. After the hot springs, you can come out to drink milk and eat popsicles for free.
Breakfast and dinner are both Japanese. The breakfast is average, with more varieties, but the taste is ordinary. There are two types of hot pot and barbecue for dinner. We chose barbecue, which has many varieties and tastes good. Free supper ramen is also available after 10:30 pm.
It is very close to Kowakidani Station. The hotel provides free shuttle buses. The overall service is good, and most of the waiters can speak English.
Original TextTranslated by Google
6/14
Guest User
Japanese Western Style Room Suigetsu No Sho
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 1, 2025
This hotel is on the mountain. You need to climb up the hill after getting off the bus. Of course, if you arrive early, you can ask the hotel to pick you up! The hot spring hotel is great. There are private and public baths, and the room is very clean! We had omsaki for dinner, and breakfast was also good! I will come again next time!
Original TextTranslated by Google
6/9
Guest User
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2025
Family
24 review
9.5/10
Amazing
Posted on Apr 30, 2025
The bathroom is a bit small, the sheets are average, the balcony is very convenient for hot springs, and other facilities are also complete. It is very quiet to sleep. There are two options for dinner: barbecue and hot pot. I feel that hot pot is more filling. Breakfast is Japanese. Take the bus from Odawara to Ninodaira entrance, and walk 350 meters to the hotel. The distance is not far, mainly uphill.
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Jose Fernando
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 23, 2025
Excellent facilities and staff. The entire staff was very attentive and friendly. They were always willing to help and offered excellent service. I would definitely return.
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Radahn🌠
Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)
Stayed in Mar 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 14, 2025
The room is very big, there are two free hot springs, you can eat as much ice cream and Yakult milk as you want after soaking, the dinner and breakfast are rich, the service staff is friendly, the environment is quiet, and it is a very satisfying hot spring hotel experience!