Ryuguden

Ryuguden Reviews

Ryuguden

Motohakone 139, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0522, JapanSee Hotel Details
Ryuguden
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1 night

Guest Reviews

9.2/10
Great
101 review
Verified reviews
Location9.5
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(101)
Positive reviews(97)
Reviews with photos/video(53)
Awesome rooms(36)
Friendly staff(28)
Relaxing hot springs(25)
Tasty dinner(13)
Classy environment(9)
Secluded lake view(9)
Large rooms(9)
Well designed(7)
Negative reviews(4)
Chun Chung Patrick
Japanese Style Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 20, 2024
Great onsen hotel with a spectacular view of both Lake Ashi and Mt Fuji!!
Response from Property: Thank you very much. We look forward to seeing you again at the Dragon Palace when you visit Hakone!
Guest User
Japanese Style Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 16, 2025
nice lake view, room is really big. indoor Onsen is small but the outdoor one has view of Fuji. Food is average.
Response from Property: Thank you very much for choosing Ryuguden. We are glad to hear that you were satisfied with the atmosphere and scenery of Ryuguden during your stay. Also, we will make every effort to further satisfy you with our meals. If you have a chance to visit Hakone again, please do not hesitate to use Ryuguden. All of us at Ryuguden look forward to serving you again.
Anonymous User
Traditional Japanese Room with Lake View, Triple Beds
Stayed in Nov 2023
Family
25 review
7.5/10
Posted on Jan 5, 2024
Apart from the limited seats for the shuttle, overall the service was great especially the staff at dining place were great.
Tsang Gilbert
Special Room With An Private Hot Spring Bath
Stayed in Oct 2023
Travel with friends
1 review
7.5/10
Posted on Dec 16, 2023
Location of the onsen resort is great, view of Mt. Fuji is fantastic. However, the onsen facilities is just above average. Dinner menu is terrible compare to other onsen that i have stayed in the past. Breakfast is just average. Service is just average as we are served mainly by trainee.
Kido
Traditional Japanese Room with Lake View, Triple Beds
Stayed in Oct 2023
Family
1 review
10.0/10
Outstanding
Posted on Nov 25, 2023
Beautiful place,nice staff and very good view from the room.see you next time.😊
Guest User
Japanese Style Room
Stayed in Dec 2022
Family
2 review
10.0/10
Outstanding
Posted on Jan 27, 2023
It was amazing! I visited there as a family trip and it was a great choice! The view is wonderful! We all enjoy the fuji mointain and the lake view, the dinner and breakfast were delicious and the hotspring in the main building was perfect! Thanks for the staffs' kindness. Free shuttle bus was really helpful.
Response from Property: to customersThank you for staying at our ryokan this time.We are very happy to receive many compliments from our customers.We will continue to aim for a better ryokan, so please continue to support us.
Guest User
Japanese Style Room
Stayed in Nov 2022
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jan 5, 2023
They have staff who can speak Chinese, so quite convenient for Chinese travelers. The view from our room is great. Dinner is quite tasty.
Response from Property: to customersThank you for staying at our ryokan this time.We will continue to do our best to provide better service.Please come and stay again.
Anonymous User
Japanese Style Room
Stayed in Sep 2022
Solo travelers
2 review
8.0/10
Very Good
Posted on Oct 29, 2022
Very good
Guest User
Japanese Style Room
Stayed in Jan 2025
Family
43 review
9.0/10
Great
Posted on Mar 17, 2025
The location is good, the hot spring is good, the food is good, the only thing is that we finished breakfast late and rushed there, the young waiters are good, but the old one is not good
Original TextTranslated by Google
Response from Property: 非常感謝您入住 Haryuguwuden。 我們很高興收到您對酒店位置、温泉和食物的讚譽。 但是，對於早餐時給您帶來的不便以及服務員的評論，我們表示誠摯的歉意。我們將盡一切努力培訓我們的員工並改進我們的服務，以確保我們的客人有一個愉快的住宿體驗。 感謝您的寶貴意見。 我們真誠期待您再次光臨酒店。
Guche1958
Traditional,Guest Room,2 Twin/Single Bed(s)
Stayed in Jan 2025
Other
61 review
10.0/10
Outstanding
Posted on Mar 7, 2025
The hotel is superb with complete facilities. The view outside the room window is very beautiful, and you can see the golden Mount Fuji in the morning. The hotel can deliver it for free. The breakfast and dinner are rich and delicious. The hot spring bath is great, and the service is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Ryuguso. We are glad to hear that you enjoyed the view of Mt. Fuji from your room and its golden light in the early morning. We are also encouraged by your praise for our breakfast, dinner, spa and services. We will continue to work hard to improve our services and satisfy our guests. We sincerely look forward to having you visit our hotel again.
Feiyaxiaoyu
Japanese Style Room
Stayed in Dec 2024
Family
89 review
9.7/10
Amazing
Posted on Jan 28, 2025
Although the hotel is a bit old, it is well maintained. The room is large and spacious, and the view is good. You can see Mount Fuji. The toilet is very spacious, which is very good. The kaiseki breakfast and dinner are very exquisite, especially in Hakone, where there are not many places to eat, so the hotel's dinner is also a good choice. The hotel staff is very enthusiastic, but the quilt I slept on the first night smelled.
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6/8
Response from Property: Thank you very much for staying at Ryuguden. We are glad to hear that you enjoyed your room and the beautiful view of Mt. Fuji. We also appreciate your compliments on the kaiseki meals for breakfast and dinner. However, we are very sorry for the discomfort caused by the bedding you used on your first night. We will work hard to ensure this does not happen again in the future through thorough cleaning and management. We sincerely look forward to seeing you again.
Falankeguxiansheng
Japanese Style Room
Stayed in Dec 2024
Family
33 review
9.7/10
Amazing
Posted on Jan 31, 2025
Very good travel experience, the hot spring is particularly comfortable, the hotel room overlooks Mount Fuji, the Kaiseki cuisine is exquisite and delicious, the service is warm and thoughtful, the whole family is very satisfied.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Ryuguden. We are glad to hear that you enjoyed the hot springs, Mt. Fuji views and Kaiseki cuisine. We are also encouraged by your enthusiastic comments about our services. We will continue to work hard to further improve our services and satisfy our guests. We sincerely look forward to seeing you again.
Guest User
Japanese Style Room
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 25, 2025
A very good traditional Japanese inn, with few people and beautiful scenery. The one-night-two-meals arrangement is very considerate, and the menu for each meal is different. The restaurant has Chinese waiters, which is convenient for communication. The only thing to remind you is transportation. The hotel is a little off-site and public transportation is not convenient. You need to contact the hotel in advance to find out the hotel shuttle bus schedule. It is most convenient to take the hotel shuttle bus directly from Odawara Station to the hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Ryuguden. We are delighted to hear that you were satisfied with our hotel's peaceful environment, beautiful scenery and delicious menu. Regarding the issue you raised about the inconvenience of public transportation, we will consider how to improve it in the future. It is very important to confirm the shuttle times in advance and we will continue to work hard to provide you with convenient information. We look forward to seeing you again.
Guest User
Japanese Style Room
Stayed in Dec 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 22, 2025
There are Chinese waiters, very nice, all aspects are good. But they didn't tell us where the shuttle bus stops. There are two exits, the west exit and the east exit, and we got to the wrong exit. As a result, we didn't wait for the hotel's car, so we had to take a taxi by ourselves, which cost us a lot of money.
Original TextTranslated by Google
Response from Property: 非常感謝您對龍宮的關注。 我們很高興聽到您對我們員工的讚譽。 非常感謝。 我們對班車給您帶來的不便深表歉意。 我們真誠地期待再次歡迎您的光臨。
Guest User
Japanese Style Room
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 12, 2025
Sitting in the room, you can see Mount Fuji and Lake Ashi. The view is unbeatable, even surpassing many more expensive hotels. It is an unexpected surprise, and this alone is worth the price. Although the hotel is a bit old, it is well maintained, very clean, and well-detailed. It actually uses Rafa hair dryers, which is the first time I have seen it. The coffee machine and tea are fully equipped. Breakfast and dinner are also very thoughtful. The waiters in the hotel are very enthusiastic. Whether they speak Chinese or not, they can communicate and solve problems enthusiastically. It is a very cost-effective choice for Hakone Hot Spring Hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Ryuguden. We are glad to hear that you enjoyed the view of Mt. Fuji and Lake Ashi. Our entire staff is encouraged by your compliments on the cleanliness of our rooms and facilities. We are glad to hear that you were also satisfied with the Rafa hairdryer, coffee machine and tea making facilities. We also thank you for your appreciation of our well-prepared breakfast and dinner. We also thank you for your praise of the waiter's service, and all our staff will do our best to further improve our service. Thank you again for your valuable feedback. We look forward to welcoming you again.