Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 17, 2026|Executive Room
Guest UserI stayed at bai Hotel Cebu in Mandaue, Cebu. It's a wonderful hotel with an excellent balance of location, facilities, and service, ensuring a very comfortable stay.
**Staff & Service**
The staff were always smiling, very kind, and full of hospitality, making my stay very pleasant. The service at the Executive Lounge and restaurants was also polite and reassuring.
**Room & View**
The room was clean with a calm, modern interior. The bed was comfortable, and the large window offered beautiful views of Cebu city and the evening sunset.
**Rooftop Pool & Bar**
The infinity pool and bar on the top floor offered breathtaking night views, making it the perfect spot to relax and enjoy the night breeze.
**Dining & Executive Lounge**
The breakfast buffet and lounge food offered a wide variety and high quality. From local traditional sweets (like Puso, mangoes, and chocolate sauce) to Western dishes like pasta, everything was delicious and enjoyable.
**Location & Surroundings**
Parkmall is right in front of the hotel, so shopping, dining, and currency exchange were never an issue. Access to the airport and the city center is also excellent.
This hotel is highly recommended as a base for exploring Cebu, whether for business or leisure. I would definitely like to stay here again when I visit Cebu next time!
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Price per night from:HK$357
Posted onJul 29, 2026|Signature Seaview King
Guest UserFirst off, the complimentary club lounge access at NUSTAR is a huge plus. The room condition was excellent, and the butler service was great too. I'd definitely consider staying again.
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Price per night from:HK$1,100
Posted onAug 1, 2026|Standard King Room
DrôleThe room isn't huge, but it's well-equipped, even with a scale, which is great for those who need to weigh themselves daily. The parking lot 🅿️ is shared with the mall's garage, and while the hotel has designated spots, you need to speak with the security guard inside. Check-in is on the third floor. The pool and gym are both on the top floor, and there's even a bar by the pool. It wasn't too crowded, and the rooftop offers great photo opportunities 🤳. The only minor drawback is a door in the room which, looking at the floor plan, seems to connect to the next room. Although it can't be opened, if a woman were staying alone, it might feel a bit unsettling 😔.
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Price per night from:HK$452
Posted onMar 21, 2026|Private Pool Villa
VerniThe best stay we had was at this resort in Cebu,we booked a villa and it was absolutely amazing experience. We had private room for our breakfast and had special cocktail and canapes which was amazing .The restaurant food was also so good.The in room breakfast Setup was done well ,all services in the villa was excellent . Resort is beautiful and very peaceful aswell.The spa treatment was excellent. Service for drop of to the airport was so convenient aswell. The staff are so lovely, friendly and so helpful.This place is a dream will definitely would love to come back and stay again.
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Price per night from:HK$1,009
Posted onSep 15, 2026|Executive Deluxe Room
NaKaKaIt was very clean and had a wonderful exotic atmosphere, typical of Cebu. Although the beach wasn't very clean, I had originally planned to enjoy the pool and the ambiance, so it wasn't a major issue. However, the path from the front desk to the room and to the pool was sandy, which meant my shoes quickly got covered in sand, and that was a bit of a drawback.
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Price per night from:HK$547
Posted onSep 3, 2026|Superior Queen Room
Guest UserWe had a wonderful stay at Mercure Mactan and were very happy with our experience. The hotel was clean, comfortable, and conveniently located in Mactan Newtown, where there are plenty of food options, restaurants, and cafes, all just a short walk from the hotel.
The staff were friendly and accommodating. We were also celebrating a birthday during our stay, and the hotel kindly prepared a simple cake for us, which we really appreciated. It was a lovely little touch that made the celebration more special.
Another great thing is that guests can enjoy access to the pool and beach in Mactan Newtown, which made our stay even more enjoyable.
The only area that could be improved is the breakfast selection, but it wasn’t a major issue and didn’t take away from our overall experience.
Overall, we had a great stay and would definitely consider coming back!
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Price per night from:HK$451
Posted onJan 21, 2026
Guest User
The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.
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Price per night from:HK$166
Posted onJul 20, 2026|Superior Room
Guest UserThe hotel was very clean, and the service quality was excellent, making for a comfortable trip ✈️. Even when waiting for a taxi outside the hotel, the staff waited with us and chatted with us with a smile. As it was my first international trip, it created wonderful memories! The morning buffet was also a lot of fun, and everything was delicious!
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Price per night from:HK$741
Posted onJun 6, 2026
Anonymous Userthe pool wasn't maintain well, it was hazy, blurry water...the aquaplay pool was dirty...water was dirty...seems it wasnt filtered....
the railings were rusted..parts of the hotel was left unmaintained though staffs were friendly and accommodating...
I hope they can make up for the things they need to repair.or change...
Maybe they should change water in their pools....
Kindda itchy already to the skin
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Price per night from:HK$431
Posted onJul 12, 2026
Anonymous UserLocation wise, this is pefect. You can just take any public transport and you are there when you get off. The staff are very well trained, very nice and very polite. Everything looked very clean and even if the hotel is not that big, they had a badminton/volleball courts. There is enough beach front to walk around. For a Lapu-lapu beach, their beach is clean enough as well. They had plenty of covered lounge couches to enjoy beach front even under the sun. The pool is small but it feels clean.
We paid an extra ₱ 500 to get the ”upgrade” for the ocean view and it was our biggest mistake causing us to lose sleep. Apparently, the room assigned to us was part of an adjoining room and the sound insulation was terrible. We can hear everything happening in the other room and unfortunately the couple in the other room were going at it very loudly (the girl was shouting) until around 5 in the morning. We don't recommend the breakfast buffet as well especially if you are paying the extra ₱1,100 for another person. Very few choices, very salty meat dishes and we don't know exactly what caused it but we had a stomachache after breakfast.
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Price per night from:HK$457