Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 30, 2024
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:PLN 1,292
Posted onJun 29, 2025|Suite
Guest User
This stay was such a delightful surprise, I have to document it!
I originally booked a standard suite, but before check-in, the butler, Qingqing, added me on WeChat and communicated with exceptional attention to detail. Perhaps noticing we were on our honeymoon, she discreetly upgraded us to a suite overlooking the hotel's gardens. Opening the window revealed a breathtaking view of greenery, instantly uplifting my spirits.
Most thoughtfully, she printed my WeChat profile picture on a leaf – such a small gesture was incredibly touching. The room amenities were Aesop, even the toothbrush was exceptionally comfortable, and there were even scented teaspoons and earplugs by the bedside. The balcony was enormous, and I contacted the staff to ensure the soaking tub was thoroughly disinfected, which gave me peace of mind. Near the reception on the second floor, you can buy mugwort sachets or herbal packs, which were especially relaxing while soaking in the hot tub.
Qingqing thoughtfully sent us the hotel's service manual and brochure. She recommended we try the Chinese restaurant and the Friday and Saturday buffet dinners, and they were all excellent. The hotel also offers bookings for photography, spa, and cocktail experiences, perfect for couples or friends to relax and enjoy.
She even showed us the hotel's ”King of Rooms,” a private floor with a starry sky ceiling for gazing at the night sky. I need to work hard to earn money so I can bring friends or my family to stay on the top floor next time!
The hotel has a great location, close to Tianmu Lake, Nanshan Bamboo Forest, museums, and Highway 1. It's also newer than Zhuxi Valley. I'd love to bring my kids here to experience the children's area and infinity pool when we have children.
A heartfelt thank you to our housekeeper, Qingqing, for her attentiveness and professionalism. She made this trip more than just a vacation; it felt like cherished moments of life.
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Price per night from:PLN 3,522
Posted onApr 14, 2026
Guest User
The environment was pretty good, and it wasn't too crowded because of the rain. My child absolutely loved the hot springs, but I was surprised to find out that children's hot spring tickets weren't included in our package and we had to pay extra for anyone over 80cm tall. The facilities at the resort are quite spread out. The main building is close to the hot springs, but it's a three-minute walk to the shuttle bus for Songguo Park. If you're traveling with kids, staying at Songguo might be a better option. It probably would have been even better if the weather had cooperated. We didn't get to experience Songguo Park this time, so we'll have to go back again.
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Price per night from:PLN 392
Posted onNov 17, 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Price per night from:PLN 628
Posted onAug 19, 2023|Spring Mountain Twin Room
Guest UserThe service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there.
The hotel package we took included the hot springs, spar and breakfast. It was worth it.
The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴.
So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake.
Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel.
Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place.
Best service ever. Keep up the good work!!!
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Price per night from:PLN 369
Posted onOct 29, 2023|Queen Room
Tarns
A very comfortable bed and pillows, nice shower, good wifi, ideal location, and customer service of a high standard. Location - 10 minutes by taxi from Liyang railway station 15rmb, bus 1 goes to the coach station, and many restaurants within walking distance.
Customer service - from the moment I checked in, I received friendly, helpful, and sincere customer service. I was given help when I asked about buses to Yushui hot spring. The breakfast was very delicious (eggs, salad, noodles, bacon, yoghurt, cakes, baozi, corn, sweet potato, rice, soup, and more).
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Price per night from:PLN 75
Posted onMar 28, 2026
Guest User
The room was spacious and even had a small balcony. The facilities were a bit dated, and there was a slight leak under the sink. It was convenient to access the hot springs from the hotel, and we could even wear the hot spring loungewear back to the room, which was a thoughtful touch since our bathrobes were already wet. However, the auntie at the fruit counter in the hot spring's second-floor lounge area had a very bad attitude. Also, when I asked a waitress at the restaurant entrance about the heartwarming congee, she had no idea and I had to point to the sign for her. There's a serious lack of training there. On the bright side, the breakfast area was right next to the kids' play area, so adults could take turns eating while the kids played, which was great. The butler service was very attentive; they even reminded us daily not to miss breakfast and were very knowledgeable about attractions, which was very helpful. I especially want to praise the heartwarming congee served after the hot springs. It was made with freshly picked shepherd's purse from spring, which was incredibly comforting for a light hunger after a soak.
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Price per night from:PLN 413
Posted onMay 31, 2026
hjunjun28Came to Liyang for a relaxing weekend. We arrived around noon and headed straight to the restaurant for the fish head soup, and also ordered the meatball and vermicelli dish – both were delicious! Plus, members get a discount. The room was pretty standard, but they were very responsive to all our requests. The front desk staff were attentive and helpful, proactively assisting me with any issues. There's a park and the Liyang Museum nearby, both worth a visit. Overall, pretty good value for money.
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Price per night from:PLN 288
Posted onSep 21, 2025|Deluxe Guest Room, 1 King, Balcony
Sun_411The Quchanli Hot Spring Resort Hotel in Liyang offers a tranquil and beautiful setting, and the service provided by our butler, Xiao Tao, was truly impressive. Upon check-in, he not only provided a detailed introduction to the hotel's services and surrounding attractions, but also recommended a suitable itinerary based on my preferences. The room was warm and elegant, the bedding comfortable, and the hot springs were clear and refreshing. Xiao Tao also thoughtfully prepared afternoon coffee for us, truly making me feel incredibly cared for throughout my trip. The breakfast was rich, varied, and delicious, and the service attentive. I highly recommend this resort for a vacation!
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Price per night from:PLN 555
Posted onMar 1, 2026|Smart Queen Room
Guest UserThe front desk proactively inquired about my experience upon check-out, which showed great attention to detail. The decor was modern yet warm, with thoughtful touches in every detail. A fantastic experience!
The pillows and blankets were so soft! I slept incredibly well!
The clothes dryer is a great feature, perfect for business travelers 🧑🤝🧑 Excellent service 👍 They were always responsive!! Thank you so much 🙏
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Price per night from:PLN 84