Kempinski Hotels in Guiyang

On March 19, the last night of our Guizhou trip, we chose Kempinski, a 5-star old hotel. Our comments on the hotel are as follows: Location: Very convenient for shopping and nearby restaurants. Service: The hotel front desk, restaurant dining and lobby luggage handling services are all at the level of a five-star hotel. From check-in to check-out, I felt the respect and courtesy of the staff. Environment: The hotel lobby is elegantly decorated and the environment is quiet and comfortable. As you walk into the corridor, you can smell the faint fragrance. There is also an air purifier, which is a very thoughtful detail. Room: Of course, it is gorgeous and spacious, which is the consistent style of this hotel brand. Bathroom: Very clean and tidy, with high-quality smart toilets and shower products. Breakfast: A combination of Chinese and Western food with a wide variety of choices. The food is very fresh and the overall standard is high quality and tastes good. Finally, I would like to thank the front desk clerk Jeff Wang for his thoughtful help to the guests. The reason is that when I was traveling in Guizhou, the tour guide forced me to shop and I was cheated out of money in a black shop, which made me lose confidence in Guizhou's tourism culture. Jeff listened carefully to our experience and enthusiastically helped us complain to the local tourism bureau. Before we left the hotel, he told us that he had informed the local tourism management unit in Guizhou and told us not to worry. In the end, the incident was resolved satisfactorily. Thank you again Jeff for your care and professional handling of the guest's issues. I wish you good work and a happy life! I believe your hotel deserves great praise for training such excellent staff!