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Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.3
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Negative reviews(22)
Tinadzhao
Xi'an Family Suite
Stayed in Jul 2025
Family
14 review
10/10
Outstanding
Posted on Aug 2, 2025
All the staff were incredibly warm and welcoming. As it was a holiday, they even gave us a small gift, which instantly lifted our spirits upon checking in. The rooms were new and very clean. Qingyun Market is right next door, which is super convenient. Jiaxiu Tower isn't too far either; we took a leisurely 20-30 minute walk there after dinner, which was a perfect way to stretch our legs and digest our meal.
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Response from Property: 尊敬的賓客: 您好! 感謝您對小希的信賴與選擇! 從您步入酒店的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,希岸酒店就是您温暖的家外之家!常回家看看! 祝: 安好!
Xiangxiangdemeng
Linglong Queen Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 27, 2025
The location is fantastic, right next to Qingyun Market. It's super convenient to be able to just pop back to the hotel for a rest if you get tired from exploring, then head out again. Xana Hotels are a reliable chain, and this branch was as clean and hygienic as always. The facilities are well-equipped, and the service is excellent too. Guiyang is so pleasantly cool! I'll probably be back this month and will definitely stay here again. It's very convenient for transport, and wonderfully quiet at night.
The location is excellent, right next to Qingyun Night Market. We booked two double rooms and were kindly upgraded. The staff were very friendly. Just a heads-up: try to avoid checking in during evening rush hour. The area gets extremely congested with too many people, making traffic almost impossible. Overall, the rooms were very clean and the service was excellent.
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Response from Property: 您的滿意讓小希感到幸福滿滿,想用文字給您最貼心的關懷與問候,奈何語言太淺,情感太摯,小希唯有更加努力以最好的服務迎接您的再次光臨,祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 25, 2025
The facilities here are fantastic! The room was simple yet incredibly comfortable, with an exceptionally comfortable bed. I really appreciated the well-designed wet/dry separation in the bathroom, and the toiletries even had a lovely scent – the attention to detail was superb.
The public areas featured a minimalist yet high-quality design, with greenery tastefully incorporated throughout. The self-service amenities were very convenient to use, and the overall ambiance was incredibly relaxing, making me feel completely at ease.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好! 非常感謝您選擇懷 希岸 酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!
Dshishenme
Linglong Queen Room
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 24, 2025
The bedding quality was exceptional. The duvet cover felt incredibly soft and plush, and the mattress had the perfect firmness – neither too soft nor too hard. The double-layered blackout curtains worked perfectly, plunging the room into complete darkness when closed, ensuring a worry-free sleep without early morning light. The bathroom featured excellent wet/dry separation. Hot water was instant, temperature control precise, and the water pressure ideal for a refreshing shower. The lighted vanity mirror was a brilliant touch, making makeup and skincare a breeze – truly, every detail was considered. Other thoughtful amenities included USB charging ports conveniently placed by the bedside, eliminating the need to search for outlets.
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Response from Property: 尊敬的男神/女神:下午好!非常感謝您原因分享您在希希家的入住感受,我們會不斷的提高我們的服務質量及設施設備品質。希望能給每一位客人帶來温馨的入住環境。希希期待您的再次光臨。祝願每天都有美好的事物與您相伴!
Guest User
Linglong Queen Room
Stayed in Jun 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 24, 2025
The hotel's facilities truly impressed me! The lobby was spacious and bright, and the soothing aroma instantly put me at ease. The comfortable sofa area made waiting to check in feel like a treat.
In the room, the bedding had the perfect balance of softness and firmness – once I lay down, I didn't want to get up! The blackout curtains completely blocked out external light, guaranteeing a perfectly peaceful night's sleep. The en-suite bathroom featured excellent wet/dry separation. Hot water was instant and maintained a stable temperature, and the shampoo had a lovely, subtle fragrance, making for a very comfortable shower experience.
The additional amenities were a huge bonus. The self-service laundry room was a lifesaver, eliminating the usual hassle of doing laundry while traveling. My clothes came out warm and with a fresh scent after drying. Even the motion-sensor lights in the hallway were a thoughtful touch, ensuring you wouldn't be startled by bright light if you got up during the night. It's the attention to detail that truly shows the quality; my stay was absolutely delightful!
Original TextTranslated by Google
Response from Property: 尊敬的男神、女神!您好!也許衹是一個温和的笑容,一條滿意的評語,像那冬日暖陽,夏日清風,給予了我們希望與動力,每一條好評承載了我們對家人們不孜不倦的耐心與期盼,感謝你對小信的讚美與支持,感恩一路相伴的您
Guest User
Linglong Queen Room
Stayed in Jun 2025
Other
1 review
10/10
Outstanding
Posted on Jul 23, 2025
The facilities at this hotel were a wonderful surprise!
**Room Facilities:** The bedding in the room was exceptionally comfortable, and the mattress had the perfect firmness – I slept wonderfully and woke up feeling completely refreshed. Individually controlled air conditioning and high-speed WiFi, along with other essential amenities, were all perfectly in place and worked flawlessly.
**Public Areas:** The lobby was spacious and bright, and the sofas in the lounge area were incredibly comfortable.
**Other Details:** The water pressure in the bathroom was excellent, hot water was instantaneous, and the toiletries had a refreshing fragrance. The elevators operated smoothly and quietly, and the entire atmosphere contributed to a sense of comfort and security. I was extremely satisfied with my stay!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“ 美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望 小希會是您記憶裏永遠的暖! 歡迎常回來! 祝: 安好!
Anonymous User
Linglong Queen Room
Stayed in Jun 2025
Other
3 review
10/10
Outstanding
Posted on Jul 11, 2025
I recently stayed at your hotel, and the overall experience far exceeded my expectations! The room was clean and comfortable, well-equipped, and had excellent soundproofing, allowing me to sleep soundly until I naturally woke up. There's a coffee shop right in the hotel lobby. The front desk staff were exceptionally good; from check-in to check-out, they were consistently warm, attentive, meticulous, and professional. They always greeted us with a kind smile, which made us, as out-of-town visitors, feel particularly welcomed and at ease. The hotel is conveniently located in the city center with a great environment. It's a unique standalone building and offers excellent value for money. The surrounding area is full of amazing food options, most of which are within walking distance. I highly recommend it to anyone visiting Guiyang.
The hygiene was excellent; everything felt spotlessly clean, cozy, and comfortable, with no unpleasant odors. It definitely offers great value for money. The service was superb – very warm and attentive. Location-wise, it's conveniently situated about a 10-minute walk from the subway station and very close to the Youzhajie morning market. Plus, there's a bus stop right outside the entrance, making transportation quite easy. As for facilities, they include laundry machines for washing and drying clothes, and the breakfast spread is quite generous.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,希岸酒店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Linglong Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 5, 2025
This stay truly exceeded all expectations! From the moment I stepped into the lobby, a subtle, delightful aroma filled the air. The front desk staff, with warm smiles, quickly handled my check-in and thoughtfully provided tips on nearby attractions. The room was impeccably clean. The smart curtains and Xiaodu voice control were incredibly convenient, and the bedding was so soft it felt like sinking into clouds. The breakfast spread was extensive, featuring a customizable noodle bar with freshly prepared ingredients. The attention to detail was truly remarkable, and I will certainly choose this hotel again on my next visit!
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Response from Property: 總有些日子,帶着初見時驚艷,讓心中那些無形的情絲,瞬時開出一朵花來。感謝您對小希的認可,也期待與您再次相遇
Su Gaik
Xi'an Family Suite
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 29, 2025
Good service from the hotel reception. Allowed us to check in early at 11am after she checked the availability of room we booked. Also very helpful when we asked help to make call to guiyang city tourism to lodge complain about one of our tour agent who cheated us. The family suite is spacious, clean with good facilities. The hotel generally is very new looking and staffs can speak english which is good for foreign tourists. Location wise is also good which is nearby to the qingyun market and lot of food options and market to walk around. Generally highly recommended to stay at this hotel with affordable price
Response from Property: Dear Valued Guest,We extend our heartfelt gratitude for your recent stay and the kind words of appreciation you shared. It brings us immense joy to have contributed to a memorable experience during your travels. Your positive feedback serves as a significant source of motivation for our team, inspiring us to continuously enhance our services.We remain committed to maintaining our highest standards of hospitality, ensuring that every guest experiences the warmth and comfort of a home away from home. We eagerly anticipate the opportunity to welcome you back for another exceptional stay.Wishing you continued happiness and prosperity in all your endeavors. We look forward to your return.
Akhil Garg
Linglong Queen Room
Stayed in Oct 2024
Traveling with friends
85 review
10/10
Outstanding
Posted on Nov 22, 2024
Hotel is very good and clean. Staff is very friendly. Location is far excellent
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation of Xi'an Hotel! Gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. We will not disappoint you! Wishing you all the best!
Guest User
Linglong Queen Room
Stayed in Jul 2025
Other
4 review
6.2/10
Posted on Aug 21, 2025
The room was very small, the ceiling was so low that I couldn't stand up straight in the shower. There was no elevator in the parking lot, so I had to climb 4 floors with my suitcase. Pros: The service was okay, and it was very close to Qingyun Market.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the inconvenient stay you had. Regarding the small room, the room is limited due to the staircase structure and other convenient factors. Before your next stay, please call in advance to inform us of your needs. The hotel will give priority to relatively larger rooms. Alternatively, when you book a room on the platform, you can see pictures of the room and related information. We recommend that you carefully read the hotel information when booking next time. Regarding your feedback about the lack of an elevator in the parking lot, since the hotel and the parking lot are rented, there is no direct elevator. We hope you understand. In addition, if you have any questions or need assistance during your stay, you can call the front desk at any time. We will be on call 24 hours a day. Finally, we apologize again for not giving you a pleasant stay. We will continue to work hard to improve every detail. On behalf of the entire hotel staff, we look forward to seeing you again.
Guest User
Superior Queen Room
Stayed in Jul 2025
Business traveler
14 review
10/10
Outstanding
Posted on Aug 21, 2025
The location is convenient. There is a vegetable market behind it and Qingyun Market on the left. You can walk to Jiaxiu Tower. The breakfast is good and the transportation is convenient. The front desk service is very good and provides check-in instructions.
Original TextTranslated by Google
Response from Property: Dear guest, good morning! Thank you so much for sharing your experience at Xixi's. We will continue to improve our service and facilities. We hope to provide a warm and welcoming experience for every guest. We look forward to welcoming you again. May every day be filled with beautiful things!
Guest User
Linglong Queen Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 14, 2025
1. Location and transportation: "The hotel is located in a very convenient location, close to major attractions and commercial areas, and transportation is very convenient."
2. Comfort and facilities: "The room is spacious and comfortable, with complete facilities and soft and comfortable bedding, which provides me with a good rest environment."
3. Service attitude: "The hotel's service staff is very professional and enthusiastic. Whether it is the front desk or room service, I feel at home."
4. Dining experience: "The hotel's breakfast was rich, varied and delicious, providing a delicious start to my trip."
5. Security and cleanliness: "The hotel's security measures are very good, which makes me feel very safe. At the same time, the cleaning work is done very well, and the room is always kept clean and tidy."
6. Value for money: "The price of the hotel is in line with the services and facilities it provides, and overall it feels very worthwhile."
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for our hotel. Your satisfaction with the hotel's facilities and services is the driving force behind the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. At your service.