The White House Hotel

The White House Hotel Reviews

The White House Hotel

Building 4, No. 16 North Ronghu Road, Xiufeng District, Guilin, Guangxi, 541001, ChinaSee Hotel Details
The White House Hotel
The White House HotelThe White House HotelThe White House Hotel
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Guest Reviews

9.2/10
Very Good
776 review
Verified reviews
Location9.5
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(776)
Positive reviews(765)
Reviews with photos/video(363)
Well designed(120)
Friendly front desk staff(78)
Close to scenic area(73)
Delicious breakfast(57)
Nice bathtub(32)
Secluded lake view(30)
Tasty coffee(14)
Loved the massages(7)
Negative reviews(11)
Rachel Bennett
Lake View Balcony King Bed
Stayed in Nov 2024
Couple
9 review
10/10
Outstanding
Posted on Dec 30, 2024
A taste of traditional China blended with luxurious Western comforts. Stayed four nights in this charming boutique hotel that is nestled into a cove beside Ronghu Lake. Although it’s just steps away from the hustle of tourism that features around the lake, it offers an aura of peace and tranquility, amid luxurious furnishings and a taste of old China. Our suite featured a spacious balcony that opened up to an isolated lagoon connected to the Rongu Lake by a shallow channel, too small for any boat traffic larger than a sampan.  Our suite was exquisitely appointed with traditional Chinese furniture that included a working desk, four easy chairs, and a large working desk. Hotel customer service attitude tends to be excellent in China, and in this hotel it was exceptional, always courteous and never obsequious. Breakfast was included and offered a wide range of both Chinese and western dishes, that included vegetarian options. The White House hotel offers a perfect retreat from the Guilin tourist scene: very highly recommended!!!  Coincidentally it is our anniversary my wife and I used the photography service to keep a sweet memory staying in the hotel. It adds a nice touch to this trip.
Response from Property: Dear Guest: Thank you very much for choosing Guilin Bai Gongguan Hotel. Your positive feedback is of great significance to us. The hotel is exquisitely decorated and full of historical charm. Our service team is always committed to creating a home-like accommodation experience for our guests. We will continue to innovate and bring you more wonderful experiences.
danbillings
Guestroom (Double Bed)
Stayed in May 2025
Couple
12 review
10/10
Outstanding
Posted on Jun 27, 2025
Great experience, would definitely stay here again (and loved Guilin for a day or two, what a lovely town!).
Response from Property: 【國賓為鄰】【體驗當地慢生活】尊敬的貴賓:您好,酒店全體同仁衷心感謝您的高度評價,我們在提供高端享受的同時,也更注重客人的入住體驗,很高興能給您回家的感覺,熟悉又温暖。白公館是一家將現代化生活與民國風情完美融合的商旅度假高端酒店,店內珍藏了大量民國時期古董傢俬和海外少見的古董,同時也是白崇禧先生故居一部,藏身於國家5A景區核心——-榕湖之畔,酒店三面臨水,地處桂林市中心繁華地段。歲月浮沉,光影交替,願您下次來的時候,我們能贈予您一抹陽光,在園中靠椅上,品茗閲報,有湖光百花相伴,盡享人間瞬息繁華~
Guest User
Special Double Bed Offer
Stayed in Aug 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 30, 2024
Traveled back to China from Canada and it was definitely a surprise after checking in at such a unique hotel. Unlike any hotel I've stayed in before, this one is full of rich history, it has a classic interior with incredibly comfy bedding and mattress and I had such a great bedtime on them. The hotel is located within a scenic area, with fabulous views, and is within walking distance to most of the landmarks! We also booked a night boat from the hotel’s dock, touring the magnificent Four Lakes. Watching the dance performance on Mulong Lake at night was a truly unique experience. One of my favorite spots was the hotel's cafe - same decor with the excellent coffee from the hands of the great baristas! Another surprise! I will definitely return to this hotel if I’m back in future!
6/9
Response from Property: Thank you so much for taking the time to share your wonderful experience at the White Mansion Hotel in Guilin. We are thrilled to hear that your stay was memorable and that you found our hotel unique and full of rich history.Your kind words about the hotel's classic interior and comfortable bedding mean a great deal to us. We strive to create a warm and inviting atmosphere that reflects the hotel's heritage while ensuring modern comfort for our guests. It's heartening to know that you had a great bedtime experience.We are delighted that you enjoyed the hotel's scenic location and the fabulous views. Being within walking distance to most landmarks and offering a private dock for boat tours truly enhances the guest experience. The night boat tour of the Four Lakes and the dance performance on Mulong Lake are highlights that we are proud to offer, and we are glad you found them unique and enjoyable.The positive feedback about our hotel's café and the excellent coffee from our skilled baristas is also greatly appreciated. We aim to provide a consistent level of quality and service in all areas of the hotel, and it's rewarding to hear that your experience met and exceeded your expectations.Thank you again for choosing the White Mansion Hotel for your stay. Your satisfaction and enjoyment are our top priorities, and we are committed to maintaining the high standards you experienced. We hope to have the pleasure of welcoming you back in the future.
Guest User
Lake View Family Exclusive Suite
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 30, 2024
Hotel is in great location on the side of the lake with big rooms. Friendly staffs but most of them don’t speak English except for one of the manager and luckily we met Yuhan ( manager’s daughter) who recently came to Guilin from Canada to help her mom for a while, who was very helpful with our stay from giving us the directions to nearby attractions (like Sun and Moon tower, Elephant Trunk etc) which is just like 20mins walk from the hotel. And you can always use Wechat to communicate with other staffs as well. Breakfast was Chinese style but the service was good. Highly recommended.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us and for your kind words regarding our hotel's location and staff, particularly Yuhan, who we are glad was able to assist you during your stay.We are delighted to hear that you enjoyed the spaciousness of our rooms and the friendliness of our team. It is also wonderful to know that Yuhan could provide you with useful directions to local attractions such as the Sun and Moon Twin Towers and Elephant Trunk Hill, both of which are indeed within easy walking distance from our hotel.Thank you once again for your recommendation and for choosing our hotel for your visit to Guilin. We look forward to welcoming you back in the future.
Guest User
Guestroom (Double Bed)
Stayed in May 2025
Family
23 review
9.0/10
Great
Posted on Jun 5, 2025
Very enjoyable with views of the old culture. Rooms very large
Response from Property: 【白崇禧先生故居一部】【民國風情】感謝您下榻桂林白公館酒店。感謝您對我們酒店以及前台工作人員的高度評價。我們將保持卓越的品質水準,為客人打造一個充滿魅力和紀念意義的住宿體驗。我們會一如既往地為每一位尊貴的客人提供體貼入微的服務和一個温暖的家甚至是一個美好的回憶。期待再次為您服務!
CarlottaBruni
Guestroom (2 Beds)
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 28, 2024
Nice hotel with an antique taste, very big rooms with jacuzzis tub. Located in a beautiful area. Lots of historical places nearby
Response from Property: 尊敬的客人:感謝您對桂林白公館酒店好評。我們堅信,唯有將傳統文化與現代化的元素融合,才能創造出獨特而有吸引力的住宿體驗。我們將繼續持酒店的文化特色,更加用心的去呵護和發揚酒店的特色,為您提供一個與眾不同的住宿體驗,為每一位客人提供貼心的服務。
Guest User
Lake View Balcony King Bed
Stayed in Jul 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 18, 2024
The White House Hotel is an incredible piece of history and a wonderful place to stay. Quietly located at one end of the lakes in central Guilin, this is a luxury hotel with spacious rooms, carefully curated but comfortable furnishings, and an eye for customer service.
Response from Property: Dear Guest,Thank you for your glowing review of The White House Hotel! We are delighted to hear that you enjoyed your stay with us and found our location both historic and tranquil. Our team takes great pride in providing guests with spacious accommodations, thoughtfully selected furnishings, and exceptional customer service.We are thrilled that you appreciated the unique blend of history and modern comfort we strive to offer. Your kind words about our attention to detail and commitment to guest satisfaction mean a great deal to us.We look forward to welcoming you back to The White House Hotel in the future and hope to continue providing you with memorable experiences.If there is anything else we can assist you with, please do not hesitate to let us know. Wishing you all the best!
JASON 1983
Garden View Suite
Stayed in Jul 2024
Couple
35 review
4.5/10
Posted on Aug 19, 2024
This hotel still in 1970 Hope he improves service for stay in rooms
Response from Property: Dear Guest,Thank you for your feedback regarding your stay at our hotel. We apologize for any shortcomings that may have made your experience feel outdated. We are committed to improving our services and ensuring that our guests have a comfortable and enjoyable stay.To address your concerns, we will be implementing several improvements:Facility Updates: We are planning renovations to refresh our rooms and common areas, bringing them up to modern standards.Staff Training: Our team will undergo additional training to enhance our service levels and ensure that every guest feels valued and well taken care of.Guest Feedback: We value your input and encourage all guests to share their experiences with us. This helps us identify areas for improvement and make necessary adjustments.We hope these changes will elevate your next stay with us. If you have any specific suggestions or would like to discuss your experience further, please don't hesitate to contact us.
Sierk Lasse Silvester
Queen Room With View
Stayed in Feb 2024
Traveling with friends
22 review
10/10
Outstanding
Posted on Mar 21, 2024
Wonderful hotel, big rooms, nice interior I can very recommend this hotel
Response from Property: Dear guest: Thank you for your recognition and praise of Guilin White Mansion Hotel. Our hotel is not only to provide accommodation services, but also to use the historical and cultural atmosphere to bring guests a deeper feeling and experience. We will use the classic design of the Republic of China period to create your unique memories. We look forward to your stay again and we will provide you with more cultural experiences and services
Anonymous User
Guestroom (2 Beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 19, 2025
The hotel is in a unique location, right in the scenic area, full of greenery. The interior decoration is elegant and generous, with a strong old Shanghai style. The young man and young lady at the hotel front desk are very warm and thoughtful, and they also upgraded the room for the elderly staying there. All the staff are smiling, making people feel at home. Because it is in the scenic area, taxis cannot drive to the hotel lobby, but you can get a taxi in about three minutes on foot, which is also quite convenient. Thank you very much! By the way, there is also a small museum on the fourth floor, with Mr. Bai Shi's paintings and Mr. Bai Chongxi's calligraphy, you can go and visit it.
Original TextTranslated by Google
6/7
Response from Property: 【State guests as neighbors】【24-hour butler service】【Experience the local slow life】Dear guest: Hello, all colleagues in the hotel sincerely thank you for your high evaluation. While providing high-end enjoyment, we also pay more attention to the guests' stay experience. We are very happy to give you the feeling of home, familiar and warm. Baigongguan is a high-end business and vacation hotel that perfectly integrates modern life with the style of the Republic of China. The store has a large collection of antique furniture from the Republic of China and rare antiques overseas. It is also a part of Mr. Bai Chongxi's former residence. It is hidden in the core of the national 5A scenic spot-the bank of Rong Lake. The hotel faces water on three sides and is located in the prosperous area of ​​​​the center of Guilin. Years go up and down, light and shadow alternate. I hope that when you come next time, we can give you a touch of sunshine, sit on the chair in the garden, drink tea and read newspapers, accompanied by lake light and flowers, and enjoy the fleeting prosperity of the world~
Aizuogonglvedeertaibaba
Lake View Balcony King Bed
Stayed in Apr 2025
Couple
5 review
9.0/10
Great
Posted on May 13, 2025
Facilities: Very Republican style, truly low-key luxury with connotation Hygiene: The hygiene is actually quite good, but it is old, definitely not as good as a newly opened hotel. Environment: The surrounding environment is very good, surrounded by Rong Lake, quiet in the bustling city. Service: Hotel travel photography service is provided, it is recommended to try. There is also an old American jeep in front of the hotel, and a three-wheeled motorcycle that is standard in anti-Japanese dramas.
Original TextTranslated by Google
Response from Property: 【白崇禧先生故居一部】【民國風情】尊敬的貴賓:您好,酒店全體同仁衷心感謝您的高度評價,我們在提供高端享受的同時,也更注重客人的入住體驗,很高興能給您回家的感覺,熟悉又温暖。白公館是一家將現代化生活與民國風情完美融合的商旅度假高端酒店,店內珍藏了大量民國時期古董傢俬和海外少見的古董,同時也是白崇禧先生故居一部,藏身於國家5A景區核心——-榕湖之畔,酒店三面臨水,地處桂林市中心繁華地段。歲月浮沉,光影交替,願您下次來的時候,我們能贈予您一抹陽光,在園中靠椅上,品茗閲報,有湖光百花相伴,盡享人間瞬息繁華~
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on May 8, 2025
Thumbs up, the surrounding scenery is also very beautiful, the hotel is very clean, the public areas are also very clean, the decoration is also very high-end, and there are many snacks around. This trip was great!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello, all the colleagues in the hotel sincerely thank you for your high evaluation. While providing high-end enjoyment, we also pay more attention to the guests' stay experience. We are very happy to give you the feeling of home, familiar and warm. Baigongguan is a high-end business and vacation hotel that perfectly integrates modern life with the style of the Republic of China. The store has a large collection of antique furniture from the Republic of China and rare antiques overseas. It is also a part of Mr. Bai Chongxi's former residence. It is hidden in the core of the national 5A scenic spot-the bank of Rong Lake. The hotel faces water on three sides and is located in the prosperous area of ​​the center of Guilin. Years go by, light and shadow alternate. I hope that when you come next time, we can give you a touch of sunshine, sit on the chair in the garden, drink tea and read newspapers, accompanied by lake light and flowers, and enjoy the fleeting prosperity of the world~
Guest User
Garden View Suite
Stayed in Apr 2025
Couple
8 review
3.0/10
Posted on May 3, 2025
The room service is OK, but they are afraid to deal with problems and avoid them. The hotel hygiene is average. The towels are dirty, a bit like they were wiped with excrement and not washed clean. They asked him to send the towels again, and they waited for more than ten minutes before they were delivered. There are few types of breakfast, much less than hotels like Biado and All Seasons, and the price is similar to theirs. If you drive yourself when staying in the hotel, you may need to replace the tires with new ones; if you take a taxi, you have to walk a long way with your luggage because the cars outside are not willing to drive in at all. The hotel is right at the construction site, which is quite messy and noisy, but there are many nails of various types on the site. We drove a self-driving tour, but the tires of the car were punctured by the nails on the construction site, and there were more than one. I asked the staff for help, but the staff was quite indifferent. They just said that they had never encountered such a situation and left. . . . I am speechless
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Guilin Baigongguan Hotel and taking the time to give us feedback on your stay experience. We always value the feelings of every guest, and we deeply apologize for the problems you encountered during your stay. We have launched a comprehensive investigation and improvement based on your feedback.
Yunbianhuanshi
Guestroom (Double Bed)
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 2, 2025
The stay experience exceeded expectations! From check-in to check-out, every detail was thoughtful. I will definitely choose this hotel again for my next family trip!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Guilin Baigongguan Hotel. Your good review means a lot to us. The hotel is beautifully decorated and full of historical charm, and our service team has been committed to creating a home-like accommodation experience for guests. We will continue to innovate and bring you more wonderful experiences.
Guest User
Guestroom (Double Bed)
Stayed in Mar 2025
Family
2 review
9.7/10
Amazing
Posted on Apr 26, 2025
The first time I brought my family to Guilin, I did a lot of research in advance and compared several hotels of the same price. Finally, considering that the elderly have a light sleep, I chose Baigongguan, which is quiet in the bustling city. It is located between Guihu Lake and Ronghu Lake in the Two Rivers and Four Lakes Scenic Area. If you walk to the right, you can walk to the Sun and Moon Twin Pagodas and Elephant Trunk Hill. If you walk to the left, you will reach the Ancient South Gate. The local driver said that those who choose to live next to the Ancient South Gate have done research. The Ancient South Gate is quiet and open, with many food choices and very convenient. Of course, the advantages of Baigongguan are not only its location and environment, but also the quality of the hotel staff. They respond to everything and have a place to go. It can be said that it is no less than a five-star hotel in Jiangsu, Zhejiang and Shanghai. Because I am traveling with the elderly, I have very high requirements for the room, and in the end, they were all solved satisfactorily, and the elderly were also very satisfied with their stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Guilin Baigongguan Hotel. Your good review means a lot to us. The hotel is beautifully decorated and full of historical charm, and our service team has been committed to creating a home-like accommodation experience for guests. We will continue to innovate and bring you more wonderful experiences.